Suite audit Jupiter Mercure hotels

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Bedroom corridor either side of bedroom door

• Corridor carpet hoovered free from debris including carpet edges

  Yes

  No

  N/A

• Skirting boards clean from removable marks and dust

  Yes

  No

  N/A

• Walls free from removable marks

  Yes

  No

  N/A

• Bedroom door frame free from removable marks and dust

  Yes

  No

  N/A

Bedroom entrance

• Bedroom door entrance side clean and free from removable stains

  Yes

  No

  N/A

• Bedroom door inside clean and free from removable stains

  Yes

  No

  N/A

• Door closer free from dust

  Yes

  No

  N/A

• Mirror on back of the door clean and free from prints

  Yes

  No

  N/A

• Bedroom door hinges free from dust

  Yes

  No

  N/A

• Does the bedroom smell clean and neutral on arrival

  Yes

  No

  N/A

• Does the room have a fire escape plan in place

  Yes

  No

  N/A

• Are the entrance walls free from removable stains

  Yes

  No

  N/A

• Wardrobe area and shelves clean from removable stains and dust

  Yes

  No

  N/A

• Coffee machine clean

  Yes

  No

  N/A

• Coffee shot mugs and spoons clean

  Yes

  No

  N/A

• 1x still 1x sparkling water in place

  Yes

  No

  N/A

• Correct hangers 3x clip and 5x straight

  Yes

  No

  N/A

• Hair dryer on shelf neatly placed and filter clean

  Yes

  No

  N/A

• Dry cleaning slip and bag in place and well presented

  Yes

  No

  N/A

• Bath sheet on top shelf neatly placed

  Yes

  No

  N/A

• Safe free from dust and unlocked

  Yes

  No

  N/A

TV unit and desk area

• TV unit free from dust and removable stains

  Yes

  No

  N/A

• Under TV unit clean and free from litter

  Yes

  No

  N/A

• TV free of dust

  Yes

  No

  N/A

• TV remote clean and left nearly in front of TV

  Yes

  No

  N/A

• Bin clean inside and out

  Yes

  No

  N/A

• Bag inside bin is empty and neatly tied

  Yes

  No

  N/A

• Picture above TV unit free from dust

  Yes

  No

  N/A

• Desk area clean on top free from dust and removable stains

  Yes

  No

  N/A

• Desk area clean underneath and free from litter

  Yes

  No

  N/A

• Collateral on desk clean, correct and neatly placed

  Yes

  No

  N/A

• Phone in place clean and free from dust

  Yes

  No

  N/A

• Menu in place and up to date not stained

  Yes

  No

  N/A

• Desk lamp shade and bulb free from dust

  Yes

  No

  N/A

• Desk mirror free from dust and prints

  Yes

  No

  N/A

• Desk chair clean free from hair, dust and removable stains

  Yes

  No

  N/A

Window and seating area

• Sofa presented well with no removable marks

  Yes

  No

  N/A

• Tops of curtains free from dust

  Yes

  No

  N/A

• Tops of nets free from dust

  Yes

  No

  N/A

• Behind curtain free from litter

  Yes

  No

  N/A

• Windows smear free

  Yes

  No

  N/A

• Window frames free from mould

  Yes

  No

  N/A

• Window sill free from dust

  Yes

  No

  N/A

• Corners of windows free from cobwebs

  Yes

  No

  N/A

Surrounding bed area

• Bedside tables clean free from dust and removable stains

  Yes

  No

  N/A

• Bedside wall light bulbs and shades free from dust

  Yes

  No

  N/A

• Correct collateral - note pad, pen and 24 card in place and neatly placed

  Yes

  No

  N/A

• Phone clean and free from dust and stains

  Yes

  No

  N/A

• Head board clean free from dust and removable stains

  Yes

  No

  N/A

• Carpet hoovered free from litter

  Yes

  No

  N/A

• Carpet edges clean free from dust

  Yes

  No

  N/A

• Skirting boards clean free from dust and stains

  Yes

  No

  N/A

• Pictures free from dust

  Yes

  No

  N/A

The bed

• Bed presented well

  Yes

  No

  N/A

• Bath robe neatly folded on bed

  Yes

  No

  N/A

• Pillows correct, clean and well presented

  Yes

  No

  N/A

• Bed throw clean and free from removable stains

  Yes

  No

  N/A

• Cushions free from removable stains

  Yes

  No

  N/A

• Duvet clean and free from stains

  Yes

  No

  N/A

• Sheets and duvet cover mark free and clean

  Yes

  No

  N/A

• Mattress protector present and clean free from stains and hairs

  Yes

  No

  N/A

• Mattress clean and free from stains and hairs

  Yes

  No

  N/A

• Bed base clean and free from removable stains

  Yes

  No

  N/A

• Under bed dust and litter free

  Yes

  No

  N/A

Living area

• Door both sides free from dust and stains

  Yes

  No

  N/A

• Carpet hoovered free from litter and removable stains

  Yes

  No

  N/A

• Carpet edges clean free from dust

  Yes

  No

  N/A

• Skirting boards clean free from dust and stains

  Yes

  No

  N/A

• Dining table clean free from dust and stains

  Yes

  No

  N/A

• Dining chairs clean free from dust and stains

  Yes

  No

  N/A

• Stand up lamp and shade free from dust

  Yes

  No

  N/A

• Sofa clean free from removable stains and under cushions free from rubbish

  Yes

  No

  N/A

• TV unit clean free from dust

  Yes

  No

  N/A

• TV clean free from dust

  Yes

  No

  N/A

• Bin clean inside and out

  Yes

  No

  N/A

• Coffee table clean free from dust and stains

  Yes

  No

  N/A

• Magazines present

  Yes

  No

  N/A

• Windows clean free from prints

  Yes

  No

  N/A

• Behind nets and curtains free from litter

  Yes

  No

  N/A

• Desk unit clean free from dust and stains

  Yes

  No

  N/A

• Tea tray clean and fully stocked <br>2x decaffeinated coffee<br>2x coffee <br>2x tea bags twinning<br>1x earl grey <br>1x peppermint or green tea <br>2x each sugar white/ brown/ sweetener <br>2x semi skimmed milk<br>2x full fat milk<br>2x bronte dunker biscuit <br>2x Vivalta coffee pods <br>1x Arpeggio coffee pod <br>1x decaffeinato coffee pod

  Yes

  No

  N/A

• Kettle empty of water and stain free

  Yes

  No

  N/A

• Cups and spoons clean

  Yes

  No

  N/A

Other

• Iron and board in place with no marks

  Yes

  No

  N/A

• Walls free from removable black marks and stains

  Yes

  No

  N/A

• Walls free from dust

  Yes

  No

  N/A

• Pictures free from dust

  Yes

  No

  N/A

• Ceiling free from cobwebs

  Yes

  No

  N/A

• No finger prints on light switches

  Yes

  No

  N/A

• Air con on set to room temperature 21 degrees

  Yes

  No

  N/A

• Any lighting out has been reported/ logged on allocation list

  Yes

  No

  N/A

Bathroom

• Bathroom door clean on bedroom side

  Yes

  No

  N/A

• Bathroom door clean on bathroom side

  Yes

  No

  N/A

• Mirror clean free from splashes or smears

  Yes

  No

  N/A

• Shaving mirror clean free from splashes or smears

  Yes

  No

  N/A

• Toilet clean on the outside

  Yes

  No

  N/A

• Toilet clean on the inside

  Yes

  No

  N/A

• Tiles around toilet clean

  Yes

  No

  N/A

• Bathroom sani bin clean inside and out and has bag in place neatly tied

  Yes

  No

  N/A

• Vanity unit clean free from stains and dust

  Yes

  No

  N/A

• Sink bowl clean including plug

  Yes

  No

  N/A

• Sink chrome polished

  Yes

  No

  N/A

• Toiletries in place and set correctly <br>1x soap <br>1x shower gel<br>1x shampoo <br>1x body lotion <br>1x shower cap <br>1x vanity kit

  Yes

  No

  N/A

• Bathroom glasses correct and clean with caps

  Yes

  No

  N/A

• Tissue box stocked and polished

  Yes

  No

  N/A

• Toilet rolls stocked at least 2/3 full and holders polished

  Yes

  No

  N/A

• Towels clean and presented well 1x hand towel 1x bath towel 1x bath mat

  Yes

  No

  N/A

• Bath clean free from debris

  Yes

  No

  N/A

• Bath chrome polished

  Yes

  No

  N/A

• Surrounding bath tiles clean and free from mould

  Yes

  No

  N/A

• Shower curtain/ shower screen clean free from stains or prints

  Yes

  No

  N/A

• Bathroom floor clean free from dirt or hair

  Yes

  No

  N/A

• Ceiling clean free from cobwebs

  Yes

  No

  N/A

• Vent clean

  Yes

  No

  N/A

• Light fittings fully working or reported on allocation sheet

  Yes

  No

  N/A

• Any feedback

• Team member to sign

  Sign

• Auditor to sign

  Sign