Were you greeted within 30 seconds at the bar and within 2 minutes at a table? Was a napkin placed down in front of guest?
Did server or bartender say " Hello welcome to Sunnies my name is ____________"?
Did the server or bartender make at least 2 recommendations for cocktails and food?
Did the server or bartender reconfirm the order for accuracy?
Was the order rang into the point of sale system prior to being made?
Did the food and or drink order come in a timely fashion, 5 minutes for drinks 15 minutes for food? Was it appealing and served with appropriate utensils and or glassware? Did server or bartender check back and sure satisfaction with order?
Was additional rounds of drinks offered and or empty glasses cleared within 5 minutes?
Did server or bartender bring the check in a clean presenter? Was the check accurate? Did the server or Bartender offer a fond farewell?