Title Page
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Conducted on
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Prepared by
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Location
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Select date
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Server/Bartender Name
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Were you greeted within 30 seconds at the bar and within 2 minutes at a table? Was a napkin placed down in front of guest?
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Did server or bartender say " Hello welcome to Sunnies my name is ____________"?
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Did the server or bartender make at least 2 recommendations for cocktails and food?<br>
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Did the server or bartender reconfirm the order for accuracy?
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Was the order rang into the point of sale system prior to being made?
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Did the food and or drink order come in a timely fashion, 5 minutes for drinks 15 minutes for food? Was it appealing and served with appropriate utensils and or glassware? Did server or bartender check back and sure satisfaction with order?
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Was additional rounds of drinks offered and or empty glasses cleared within 5 minutes?
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Did server or bartender bring the check in a clean presenter? Was the check accurate? Did the server or Bartender offer a fond farewell?
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