Superdrug 360 Audit Wave 2 2024

Are ALL External fire doors unlocked, unbarred and unbolted?

Are fire routes clear?

Has the fire alarm and emergency door release been tested for the previous 3 weeks?

Has the emergency lighting been tested last month?

Has the fire extinguisher visual check been completed in the last 6 months?

Has the ladder & kickstool check been completed within the last 3 months?

Has the store Risk Assessment been completed in full and signed by the Manager?

Has the Manual Handling Risk Assessment been completed in full and signed by the Manager?

Check one week from the previous 4 weeks. Are the L&S must do actions fully completed on the Daily floorwalk sheet?

Check 1 Team Members understanding in relation to the sale of age restricted products.

Is the store displaying the current versions of challenge 25 talkers and the staffroom poster?

Check 10 price changes from current and previous Weds Price changes on the back office. Have they been printed and put out?

Has the store completed a trading standards price check for the last 4 weeks? If more than 10% were incorrect for the week checked, was the task repeated within that week?

Check one week of the previous 4 weeks. Has the Top 6 stands been completed and signed off by management on the cosmetic control app?

Check one week of the previous 4 weeks, has the Store Manager completed the Maybelline stand? Check CCTV to confirm this.

Is there availability of all SKUs for the 'Top 10 Sellers' on the sales floor?

Check the previous 4 weeks. Has the Top 25 shrinkage count been completed on the HHT?

Have the damages been cleared weekly and processed as per policy?

Are duplicate receipt/electrical returns label attached where required?

Are all damaged items awaiting disposal stored in red sacks with the report attached?

Check one week from the previous 4 weeks. Is the Statement Of Movement Report fully checked off and signed by the person completing the check?

Have all previous deliveries been submitted on the HHT by the 5th day after the delivery date?

Check current PFS orders in the system match the current orders awaiting collection

Have all PFS/Order & Collect orders over 21 days that have not been collected been refunded?

Check 3 current bags in store. Are they sealed correctly and have the printed label on?

Open one bag and check the contents. Do they match the order summary?

Are the following keys secured as per key control policy - Front/Back door, Safe, CCTV Key, Office & Key cupboard key.

Is the back door closed & alarmed when not in use?

Is the office door locked when not in use?

Is the Buffer door closed & secure?

Check 20 lines across all depts price £10 and above. Are they tagged?

Are ALL Spider Wraps and ALL Pin Tags correctly applied as per company policy?

Check 1 full week from the previous 4 weeks. Have all staff inc. management signed in and out correctly by SCANNING their name badge?

Where CCTV is available check 3 sign out searches in the last 4 weeks. Have they been completed as per company search policy?

Review CCTV for a previous day within the last 30 days - is the correct 1st Aisle Cover in place?

Check 1 member of management - are they able to log in using their own log in details to the store payroll & storeline?

Does the value of notes in the till drawer exceed £80?

Are all the counter cache boxes secure?

Has the date code process been fully completed for the last 4 weeks on the HHT?

Check 20 lines for rotation, have items been reduced within reduction period?

Of the 20 lines checked, are all the products within the current date?

Complete a full and documented safe check and<br>declare on EPOS. Does the safe balance to zero?

View on CCTV a safe check from the previous 4 weeks -<br>has this been completed correctly?

Has a safe check been completed each day for one <br>week of the previous 4 weeks?

For the week checked does the last bag number used <br>match the previous bag number on the tellermate slip?

For the week checked has the daily safe checks been <br>completed by at least 2 different members of management <br>across the week?

Check one completed banking in the previous 4 <br>weeks, is the bank slip, tellermate slip and Loomis <br>collection receipt attached to the banking report with bag <br>numbers and values matching?

Over the last 4 weeks have two different members of <br>management completed the deadlock cashing up process?

Check 5 paid outs in the last 4 weeks, has the <br>process been completed correctly by a member of <br>management, have paid outs over £10 been authorised by <br>the Area Manager?

Check 5 refund receipts over £30 in last 4 weeks - is <br>the original refund receipt present with original receipt <br>details captured and customer details completed where <br>prompted?

Check 5 voids from the last 4 weeks is the original <br>transaction void receipt present?

Is cardboard separated and stored within own cage? ls <br>small cardboard in its own clear sack?

Is soft plastic in clear sacks?

Is all mixed recycling in a clear sack?

Is all general waste in red sacks?

Does the store have a social media presence on either<br>Facebook, Instagram or Tik Tok, has the store posted at least once in the previous week on the platform used?

For the social media platform checked - is the correct pink star logo in use?

Check 20% of staff files with a minimum of 3 files <br>(Include a minimum of one NEW starter), is there a copy of the relevant RTW documentation in their file?

Check 3 files are ALL Return to Work forms completed <br>and printed for absences over the roling 12 months?

Of the return to works checked was the Absence Management Procedure followed for occasions of 3 and over as per policy?

Review 1 team member and 1 member of management for one week of the last 4 weeks against payroll and the SiSo App to ensure they are paid for the hours they <br>actually worked?

Have all previous loyalty club awards been celebrated for current staff?

Are all employee files including leavers files secured in a locked office?

Is there any personal data on display front and back of house?