Supplier Corrective Action Report Form
Supplier Name & ID Number
Supplier Representative Name & Email Address
Part Name & Number
Description of the Problem
Did you go to the place where the work is performed and review the process (gemba)?
Did you review work instructions and procedures?
Did you talk to employees involved with this process?
Is the requirement adequately defined and documented?
Have any changes been implemented around the time of this defect for process(es) related to this defect?
Is tooling & fixtures, process sequencing, and storage/handling of material complete?
What is the root cause for the technical problem that caused the nonconformity?
How did the non-conformance escape the process? Why did the quality system fail to detect the non-conformance?
How did the product development/production/support processes contribute to the problem?
Has the root cause identified a fundamental breakdown or failure of a process?
Has the element of the process that caused the root cause been corrected?
Detailed Description of Corrective Action
Name & Title of Person Responsible