Title Page

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

Website & Facebook

Facebook

  • Has there been a Facebook post within the last 4 days?

  • Are current posts relevant to centre activity and/or promotions?

Website

  • Is the home page banner advertising current promotions and offers?

  • Is the brand directory up to date?

  • Are all offers advertised up to date?

North Car Park

North Car Park

  • Is signage accurate and in good condition?

  • Do the trees look healthy and well maintained?

  • Are all grass and foliage areas appear well maintained and litter free?

  • Are disabled bays clearly marked?

  • Is the car park free of litter and cigarette ends?

  • Are any areas free of green mould or moss?

  • Is lighting in the car park in good working order?

  • Is bicycle storage clean and in good condition?

  • Are all pay machines operational and pay machine areas clean and tidy?

Train Street & North Entrance

Outside restaurant seating

  • Are umbrellas clean and in good condition?

  • Are outside seating area planters in good condition?

  • Are outside food seating areas clean and in good repair?

  • Is paving clean and free of litter and cigarette ends?

  • Is paving free of moss or mould?

Train Street & North Entrance

  • Is paving in good condition?

  • Is paving free of moss and mould?

  • Are benches clean and well maintained?

  • Are centre Windows clean and in good condition?

  • Is there an accurate pricing stand in the window display?

  • Are all entrance doors operational (auto-opening if not adverse weather)?

Information Point

  • Is the information desk clear of clutter, clean and tidy?

  • Are the Customer Service Advisors standing when interacting with customers?

  • Are customers given a warm and friendly greeting?

  • Are store directories available?

  • Are store directories up-to-date?

  • Are kids cabs clean and well maintained?

  • Are umbrellas available to purchase?

Food Quarter

Food Quarter

  • Are all floors clean and well maintained?

  • Is music playing at an acceptable level?

  • Are the cleaning staff members looking smart and presentable?

  • Are food court tables being cleared on a regular basis?

  • Are any spillages cleared within 2 minutes of staff being informed?

  • Are bins being emptied on a regular basis?

  • Are high chairs available and clean?

  • Is food court furniture in good condition?

  • Are tiled surfaces in good condition?

Service Area 3

Service Area 3

  • Are fire assembly points clearly identified?

  • Are recycling machines labled with H&S signage?

  • Are all recycling bins in designated areas with appropriate signage?

  • Are smoking areas clean and tidy with signage highlighting smoking area?

  • Are smoking ashtrays overflowing?

  • Are any staff members wearing PPE?

  • Is the area clean, tidy and weed free?

Glazed Link Toilets

Glazed Link Toilets

  • Is signage to the toilets visible and clean?

  • Are there parent / child facilities available?

  • Is the music playing at an acceptable level?

  • Are there flowers or plants in the toilets?

  • Is the temperature at a comfortable level?

  • Are the toilets clean and fresh smelling?

  • Are there coat hooks in the toilet cubicles?

  • Are the soap dispensers, hand dryers and paper towel dispenser clean, functioning and stocked?

  • Is the area under the hand dryers clean?

  • Are there any damaged tiles in the toilets?

Glazed Link

Glazed Link

  • Are store directories available?

  • Are all blade signs clean and cobweb free?

  • Are all blade signs accurate for the brand?

  • Are all store facia signage and window areas clean and cobweb free?

  • Are windows in a good state of repair?

  • Do store windows appear to be clean?

  • Are all store window promotions current?

  • Are these any stores using suction devices or self adhesives? (Please list brands if 'Yes')

  • Are all window posters in good condition and wrinkle free?

  • Do you notice dual pricing or promotional offers on all product offers?

  • Do you notice any hand written signage in any stores or in Windows?

  • Do all thresholds appear clean and well maintained?

Service Area 4

Service Area 4

  • Are fire assembly points clearly identified?

  • Are recycling machines labled with H&S signage?

  • Are all recycling bins in designated areas with appropriate signage?

  • Are smoking areas clean and tidy with signage highlighting smoking area?

  • Are smoking ashtrays overflowing?

  • Are any staff members wearing PPE?

  • Is the area clean, tidy and weed free?

Longshop & The Heart

The Heart

  • Are planters in good condition?

  • Are bins clean and not overflowing?

  • If an event is in The Heart are all health and safety requirements being met?

  • Are outside seating areas (including SOHO, Giraffe and Krispy Kreme) clean, tidy and litter free?

  • Is the floor (including SOHO, Giraffe and Krispy Kreme seating areas) clean and in good repair?

The Longshop

  • Are all blade signs clean and cobweb free?

  • Are all blade signs accurate for the brand?

  • Are all store facia signage and window areas clean and cobweb free?

  • Are windows in a good state of repair?

  • Do store windows appear to be clean?

  • Are all store window promotions current?

  • Are these any stores using suction devices or self adhesives? (Please list brands if 'Yes')

  • Are all window posters in good condition and wrinkle free?

  • Do you notice dual pricing or promotional offers on all product offers?

  • Do you notice any hand written signage in any stores or in Windows?

  • Do all thresholds appear clean and well maintained?

Longshop Toilets

Longshop Toilets

  • Is signage to the toilets visible and clean?

  • Are there parent / child facilities available?

  • Is the music playing at an acceptable level?

  • Are there flowers or plants in the toilets?

  • Is the temperature at a comfortable level?

  • Are the toilets clean and fresh smelling?

  • Are there coat hooks in the toilet cubicles?

  • Are the soap dispensers, hand dryers and paper towel dispenser clean, functioning and stocked?

  • Is the area under the hand dryers clean?

  • Are there any damaged tiles in the toilets?

South Mall

Costa restaurant seating

  • Are tables and seating clean and in good condition?

  • Are seating area floors clean and in good condition?

South Mall

  • Are store directories available?

  • Are all blade signs clean and cobweb free?

  • Are all blade signs accurate for the brand?

  • Are all store facia signage and window areas clean and cobweb free?

  • Are windows in a good state of repair?

  • Do store windows appear to be clean?

  • Are all store window promotions current?

  • Are these any stores using suction devices or self adhesives? (Please list brands if 'Yes')

  • Are all window posters in good condition and wrinkle free?

  • Do you notice dual pricing or promotional offers on all product offers?

  • Do you notice any hand written signage in any stores or in Windows?

  • Do all thresholds appear clean and well maintained?

West Mall

West Mall

  • Are store directories available?

  • Are all blade signs clean and cobweb free?

  • Are all blade signs accurate for the brand?

  • Are all store facia signage and window areas clean and cobweb free?

  • Are windows in a good state of repair?

  • Do store windows appear to be clean?

  • Are all store window promotions current?

  • Are these any stores using suction devices or self adhesives? (Please list brands if 'Yes')

  • Are all window posters in good condition and wrinkle free?

  • Do you notice dual pricing or promotional offers on all product offers?

  • Do you notice any hand written signage in any stores or in Windows?

  • Do all thresholds appear clean and well maintained?

  • Do all thresholds appear clean and well maintained?

West Mall Toilets

West Mall Toilets

  • Is signage to the toilets visible and clean?

  • Are there parent / child facilities available?

  • Is the music playing at an acceptable level?

  • Are there flowers or plants in the toilets?

  • Is the temperature at a comfortable level?

  • Are the toilets clean and fresh smelling?

  • Are there coat hooks in the toilet cubicles?

  • Are the soap dispensers, hand dryers and paper towel dispenser clean, functioning and stocked?

  • Is the area under the hand dryers clean?

  • Are there any damaged tiles in the toilets?

Service Area 2

Service Area 2

  • Are fire assembly points clearly identified?

  • Are smoking areas clean and tidy with signage highlighting smoking area?

  • Are smoking ashtrays overflowing?

  • Are any staff members wearing PPE?

  • Is the area clean, tidy and weed free?

Play Area

Play Area

  • Are there warning signs in the play area?

  • Is the play equipment clean and free of markings and mould?

  • Is Starbucks' outside seating area clean and tidy?

  • Is the play area free of litter?

  • Is the lighting in the play area in good working order?

  • Is safety flooring in good condition?

  • Is the play area in a good state of repair?

North Mall

North Mall

  • Are all blade signs clean and cobweb free?

  • Are all blade signs accurate for the brand?

  • Are all store facia signage and window areas clean and cobweb free?

  • Are windows in a good state of repair?

  • Do store windows appear to be clean?

  • Are all store window promotions current?

  • Are these any stores using suction devices or self adhesives? (Please list brands if 'Yes')

  • Are all window posters in good condition and wrinkle free?

  • Do you notice dual pricing or promotional offers on all product offers?

  • Do you notice any hand written signage in any stores or in Windows?

  • Do all thresholds appear clean and well maintained?

  • Do all thresholds appear clean and well maintained?

East Mall

East Mall

  • Do all thresholds appear clean and well maintained?

  • Do you notice any hand written signage in any stores or in Windows?

  • Do you notice dual pricing or promotional offers on all product offers?

  • Are all window posters in good condition and wrinkle free?

  • Are these any stores using suction devices or self adhesives? (Please list brands if 'Yes')

  • Are all store window promotions current?

  • Do store windows appear to be clean?

  • Are windows in a good state of repair?

  • Are all store facia signage and window areas clean and cobweb free?

  • Are all blade signs accurate for the brand?

  • Are all blade signs clean and cobweb free?

West Entrance & Car Park

West entrance & Carpark

  • Is lighting in the car park in good working order?

  • Is the car park free of litter and cigarette ends?

  • Are all pay machines operational and pay machine areas clean and tidy?

  • Is all signage accurate and in good condition?

  • Are any areas affected by green mould or moss?

  • Do trees look healthy and well maintained?

  • Are grass and foliage areas well maintained and free of litter?

  • Is bicycle storage clean and in good condition?

  • Are disabled bays clearly marked?

South Mall toilets

South Mall Toilets

  • Is signage to the toilets visible and clean?

  • Are there parent / child facilities available?

  • Is the music playing at an acceptable level?

  • Are there flowers or plants in the toilets?

  • Is the temperature at a comfortable level?

  • Are the toilets clean and fresh smelling?

  • Are there coat hooks in the toilet cubicles?

  • Are the soap dispensers, hand dryers and paper towel dispenser clean, functioning and stocked?

  • Is the area under the hand dryers clean?

  • Are there any damaged tiles in the toilets?

Service Area 1

Service Area 1

  • Is access door to roof locked?

  • Are fire assembly points clearly identified?

  • Are recycling machines labled with H&S signage?

  • Are parking bays clearly marked?

  • Are all recycling bins in designated areas with appropriate signage?

  • Are smoking areas clean and tidy with signage highlighting smoking area?

  • Are smoking ashtrays overflowing?

  • Are any staff members wearing PPE?

  • Is the area clean, tidy and weed free?

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.