Title Page

  • Employee Name:

  • Dry

  • Cooler

  • Freezer

  • Date and Time:

  • Observer/Trainer:

  • Equipment ID

  • Batch #

  • Route #

  • Number of Stops:

  • Pieces:

  • Reasons for observation.

  • DIRECTIONS: Check mark the box that best describes associate's performance for each of the corresponding methods.

    1 = Good method compliance
    2 = Most of the time exhibited method
    3 = Sometimes exhibited method
    4 = Poor compliance with Sysco work method


  • Selector arrives for work on time and prepared to work. No food or drinks in the warehouse.

  • Stretches before starting (legs, back, and arms) and dresses properly for work wearing Proper Protective Equipment.

  • Associate carries a valid Sysco license to operate equipment at all times.

  • Retrieves pallet jack and SOS equipment before the pre-shift starts. Does proper pre-trip inspection.

  • Is ready to work with shrink wrap, label rolls, pick stick, and a box/bag for label backing disposal. Cleans printer's head with cleaning pen before first assignment.


  • Checks display screen for any special selection requirements.

  • Obtains proper pallets (type: wood/plastic)(correct quantity)

  • Plans assignments based on zones, pieces, high quantity items, and total cube per pallet. Does not pick from high quantity item screen

  • picks the order in label sequence.

  • Reviews assignment and travels directly to the first pick location. Checks for splits and catch-weights.

Order Selecting Process: Pallet Jack Placement (record a video/take pictures)

  • Parks equipment within 2 feet of bay for easy selection of item. This allows for passing by other associates.

  • Parks at proper pallet zone across from slot location where case is to be picked

  • Steps off at slot location to reduce number of steps. Pallet jack must come to a complete stop before dismounting.

  • Avoids parking in the cross aisles to reduce congestion.

  • Avoids parking alongside another selector, but parks either ahead or behind.

  • Uses cross-aisles when directed.

  • Walks with machine on short distances (2 bays or less) keeping feet clear of machine.

  • Uses the High (rabbit) Speed button when traveling distances greater than two pick-bays in between selections.

Order Selecting Process: Pick Sequencing (record a video/take pictures)

  • Selector Must Scan Product, if the item cannot be scanned, then he/she must scan the pick location and verify before selecting cases.

  • Picks product immediately after verification of display screen. This lessens the possibility of being distracted and making an error.

  • Selector uses the SIPPL technique for picking: SCAN: Looking for bar code as they approach the slot then scans the case; IDENTIFY: Identifies product and surveys screen for special instructions i.e. MULTI or Enter for Catch Weights; PICK: Selector picks the product; PLACE: Selector places the product in the appropriate zone on the pallet; LABEL: Selector labels the product.

  • Places the label firmly on the outer side of the case. Labels must be facing forward or sideways. Avoids placing labels over item’s weight, upc codes, item description, top or bottom of the case.

  • Follows pallet information on zones when placing cases on pallet.

  • Labels multiple picks while cases are selected. Verifies count.

  • Follows correct procedure for entering catch weights.

  • Follows short label handling procedures.

Order Selecting Process: Lifting Techniques (record a video/take pictures)

  • Selector uses proper lifting techniques at all times. (BLAST steps)

  • Obtains multiple cases only when it is physically appropriate – never strains to pick up additional cases.

  • Uses proper methods to pick cases from the back of second and third level slots. Using pick stick to obtain hard to reach cases.

  • Selector scans ahead by constantly surveying S.O.S. unit to recognize upcoming pick locations.

  • Looks for barcode to scan while stepping to slot location.

  • Follow pick sequence procedures. Avoids walking around the pallet to place cases whenever possible.

  • Places light product on top of heavy. Keep liquid, chemicals and glass containers right side up. Keep arrows straight up.

Order Selecting Process: Stacking Efficiency (record video/take pictures)

  • Builds secure pallets, interlocking cases whenever possible. Maintains good zones on pallet without building chimneystacks.

  • Maintains case alignment with pallet perimeter as cases are added – Maximize pallet spaces.

  • Able to change batteries in the S.O.S. equipment.

  • Able to reload labels in the S.O.S. printer.

  • Puts blankets on produce that has been selected.

  • Puts float label on top left hand corner of pallet.

  • Selector presses 1 or ENTER (Next Assignment) to obtain next assignment after staging pallets on dock.

  • Takes authorized time for breaks and lunch.

Equipment Operation/Safety

  • Selector follows safety rules and practices safe work habits when traveling in the warehouse

  • Completely stops machine before dismounting.

  • Always operates machine from standing position. Does not sit on machine while traveling.

  • Uses four-point contact at all times when driving equipment

  • Looks in the direction of travel. Yields right-of- way when entering a main aisle

  • Makes eye contact with pedestrians and associates on<br>equipment

  • Sounds horn at intersections and entering/exiting main aisles

  • When traveling in the warehouse, travels with forks and load trailing

  • Allows 40 feet (4 bays) clearance for forklift functions

  • Takes equipment to battery area before breaks or lunch to change battery when needed / Plugs in equipment to fast charger units before breaks or lunch.

  • Returns equipment to designated area. Conducts Post trip<br>inspection and plugs battery to charger

Additional Notes/Comments

  • Comments:


  • Associate's Signature:

  • Observer's Signature:


Questions for Associate

  • 1. Does the job just completed represent your normal work assignment?

  • 2. Do you feel you have the normal skills required to do the job just preformed?

  • 3. Do you feel the need for additional training in the methods for this job?

  • 4. Do you feel, while performing the job, that you worked faster, slower, or equal to your normal pace?

  • 6. Do you feel that you could maintain that pace for an entire shift?

  • 7. In your opinion, what could be done to create a more productive work environment?

  • 8. Did the trainer provide you with necessary information to assist you perform your job?

  • 5. Do you feel the pace at which you worked was reasonable?

  • Associate's Signature:

  • Date:

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