Tampa South Mobile Expert Weekly 1w1

• RSA Name

• Prepared by

• Conducted on

  Date

Time and Attendance

• Any Unexcused Absences in the Current Month

  Yes

  No

  N/A

• # of Unexcused Absences within last 90 days?

• Any Unexcused Tardiness?

  Yes

  No

  N/A

• Currently in Good Attendance standing?

  Yes

  No

  N/A

• Is the Associate in Risk of PIP due to Attendance?

  Yes

  No

  N/A

• List PIP Process Required (If Needed)

Growth

Consumer Voice Acts

• Voice<br>Total (Post and Pre)

  Meeting

  Not Meeting

  N/A

• Goal

• Actual

T-Mobile for Business

• TFB Total

  Meeting

  Not Meeting

  N/A

• Goal

• Actual

Beyond Wireless

• Yes

  No

  N/A

• Goal

• Actual

Accessories

• Meeting

  Not Meeting

  N/A

• Where do you Rank in this Metric?

  Select Top 2 Performer Bottom 2 Performer #1 RSA #2 RSA #3 RSA #4 RSA #5 RSA #6 RSA #7 RSA #8 RSA #9 RSA

  • Top 2 Performer
  • Bottom 2 Performer
  • #1 RSA
  • #2 RSA
  • #3 RSA
  • #4 RSA
  • #5 RSA
  • #6 RSA
  • #7 RSA
  • #8 RSA
  • #9 RSA

• Goal:

• Actual:

TMO1+

• Meeting

  Not Meeting

  N/A

• Goal

• Actual

Score of Mobile Expert

• Meeting

  Not Meeting

  N/A

• Goal:

• Actual:

Net Promoter Score

• Meeting

  Not Meeting

  N/A

• Goal:

• Actual:

72hrs to Care

• Meeting

  Not Meeting

  N/A

• Goal:

• Actual:

• Promotions Review/ Updates

• TFB leads entered in salesforce?

• Cornerstone Trainings Completed?

What are your top 3 strengths, what's working well?

What are your top 3 opportunities, what obstacles are you running into?

• What behaviors and practices can you commit to exhibiting for immediate performance improvement?

• Do you commit to reaching out to support if you need it?

  Yes

  No

  N/A

• Currently on any PIP Documentation?

  Yes

  No

  N/A

• State any current PIP Documentatinos

• Is associate At Risk on any performance or Behaviors in current month?

  Safe

  At Risk

  N/A

• What Metrics/Behaviors are at Risk?

• Is there a PIP Documentation required for this 1:1 session?

  Yes

  No

  N/A

• List PIP Documentation required

Acknowledgment

• Did associate understand current metric goals and their contribution to the store goals?

  Yes

  No

  N/A

• Is there a clear understanding of the expectations required of the Associate?

  Yes

  No

  N/A

• Is there a follow-up date required for the Associate within the next 7 days?

  Yes

  No

  N/A

• Enter date of Follow-Up

  Date

• Associate Acknowledgement of Performance review

  Sign

• Leadership Acknowledgement of Performance Review

  Sign