Taurus Law - Housing Audit

• Client Name

• Date

  Date

• Completed By

• Taurus Law Ltd is regulated by the Financial conduct authority in respect of regulated claims management activities, registration number: 836093

Inspection

• Name

• Address

• Mobile number

• Email address

• Date of birth

• Why we believe this is a case?

Qualification and Client History

Client's story - Summary

• Can you please give me an overview of the disrepair in your property?

• What time of day is usually best to contact you?

• Who is your Council or Housing Association

• "Please share as much detail as possible about the issues in your property. This will help us understand and address the situation better."

• ROOM 1

• Can you confirm the disrepair in this room?

• When did you report these issues, and how many times have you followed this up?

• IMAGES AND VIDEOS

  Media

• ROOM 2

• Can you confirm the disrepair in this room?

• When did you report these issues, and how many times have you followed this up?

• IMAGES AND VIDEOS

  Media

• ROOM 3

• Can you confirm the disrepair in this room?

• When did you report these issues, and how many times have you followed this up?

• IMAGES AND VIDEOS

  Media

• ROOM 4

• Can you confirm the disrepair in this room?

• When did you report these issues, and how many times have you followed this up?

• IMAGES AND VIDEOS

  Media

• I will now go through a list of potential issues on your property. Please inform me if you are currently experiencing any of the following issues

• Do you have any Damp or Mould

• Is there loose or broken roof tiles?

• Is there cracks to external walls?

• Is there cracks to internal walls?

• Are the doors or window frames rotting?

• Is the boiler faulty?

• Are there faulty electrics? Plugs sockets? Or light fittings?

• Are any pipes leaking?

• Are any sanitary fixtures broken? Kitchen or Bathroom Replacement?

• Are any floorboards roting?

• Are there any vermin? Rats or Mice?

• Has any personal property been damaged?

• Has the disrepair affected your health?

• Client Images and Videos

  Media

Qualification and Client History

• Is it a joint tenancy?

  YES

  NO

• Name of joint tenant

• When did your tenancy agreement start? (Month/Year)

• Are you in temporary or emergency accommodation?

  YES

  NO

• What kind of property do you live in?, (Terrace, Semi-Detached, Flat, Bungalow, Detached) How many bedrooms do you have?

• How much is rent on the property?

• Are there any arrears on the rental account currently?

  YES

  NO

• How much are the arrears currently?

• Do you have an arrangement to pay your arrears? If so how much do you pay?

• Do you have copies of the complaint correspondence? Emails or Text Messages

• Do you have any repairs booked in?

  YES

  NO

• Have you agreed terms with any other solicitor to commence a housing disrepair claim?

  YES

  NO

• To remind you - All calls are recorded for training and monitoring purposes, Do you confirm that everything that you have told me today has been true and accurate?

  YES

  NO