Technology Support Visit

Visit Type

Is the NP6 server clean and functioning properly?

Is the NP6 Server positioned at least 6 inches off the floor?

Is the iBOS clean and functioning properly?

Is the iBOS positioned at least 6 inches off the floor?

Is the iBOS connected to the UPS?

Is the NP6 Server connected to the UPS?

Is the UPS functioning properly? (No beeping or red light<br>flashing)

Is all cabling for the iBOS and NP6 Server compliant?

Is the temperature in the office acceptable to prevent<br>equipment from overheating?

Are the cabinets clean?

Cabinet Type

Is the Technology Survival Kit posted?

Is the latest Cybersecurity information posted?

Is there an updated password list available?

Are all iPads clean and functioning properly?

Are there sufficient iPad chargers available?

Do all iPads have the latest software available?

Are there sufficient keys available for restaurant managers<br>and the OTP?

Is the Back Office Wi-Fi working? (MCD-TPV and MCD-Crew)

Is the Digital Food Safety iPad available and functioning<br>properly?

Is the Drive-Thru sequencing camera for Lane 1 clean and<br>functioning properly?

Is the Drive-Thru sequencing camera for Lane 2 clean and<br>functioning properly?

Is the coin dispenser activated and functioning properly?

Is the coin dispenser in a suitable place?

Are all registers clean and functioning properly?

Is the cash drawer bolted down?

Does the cash drawer open freely?

Are there money clips in the cash drawer?

Are both registers on the correct mode?

Are both registers connected to the UPS?

Is the UPS functioning properly? (No beeping or red light<br>flashing)

Is cabling behind the registers compliant?

Is the pin pad clean and mounted properly?

Is there a lock on the pin pad?

Are all methods of payment on the pin pad functional?

Is all pin pad cabling compliant?

Is the scanner clean and functioning properly?

Is all scanner cabling compliant?

Is the security monitor clean and showing the Merge Point?

Is the amount of light on the registers compliant?

Is the HME control box powered on and functioning properly?

Is the Present monitor clean and functioning properly?

Are all registers clean and functioning properly?

Is the cash drawer bolted down?

Does the cash drawer open freely?

Are there money clips in the cash drawer?

Are all registers on the correct mode?

Are all registers connected to a UPS?

Is the UPS functioning properly? (No beeping or red light<br>flashing)

Is cabling behind the registers compliant?

Is the pin pad clean and mounted properly?

Is there a lock on the pin pad?

Are all methods of payment on the pin pad functional?

Is all pin pad cabling compliant?

Is the scanner clean and functioning properly?

Is all scanner cabling compliant?

Is the security monitor clean and showing the Merge Point?

Is the printer clean and functioning properly?

Is the correct bump bar in place, clean, and functioning properly?

Is the HME Zoomboard leaderboard monitor clean and functioning properly?

Is the HME Zoomboard timing monitor clean and functioning properly?

Are all HME headsets clean and functioning properly?

Are all monitors clean?

Is the outside of the printer clean?

Is the insert inside the printer for STICKYPOS beverage<br>stickers?

Are all stickers legible?

Is all cabling compliant?

Is the monitor clean?

Is the outside of the printer clean?

Is the insert inside the printer for STICKYPOS beverage<br>stickers?

Are all stickers legible?

Is all cabling compliant?

Is the correct bump bar in place, clean, and functioning<br>properly?

Is the monitor clean?

Is the outside of the printer clean?

Is the insert inside the printer for STICKYPOS beverage<br>stickers?

Are all stickers legible?

Is all cabling compliant?

Is the correct bump bar in place, clean, and functioning<br>properly?

Is the monitor clean?

Is the outside of the printer clean?

Is the insert inside the printer for STICKYPOS beverage<br>stickers?

Are all stickers legible?

Is all cabling compliant?

Is the correct bump bar in place, clean, and functioning<br>properly?

Is the monitor clean?

Is the outside of the printer clean?

Is the insert inside the printer for STICKYPOS beverage<br>stickers?

Are all stickers legible?

Is all cabling compliant?

Is the correct bump bar in place, clean, and functioning<br>properly?

Is the register clean and functioning properly?

Is the cash drawer bolted down?

Are there money clips in the cash drawer?

Does the cash drawer for open freely?

Is the register connected to a UPS?

Is the UPS working properly?

Is the pin pad mounted properly?

Is the pin pad clean?

Are all methods of payment on the pin pad functional?

Is the pinpad cabling compliant?

Is there a lock on the pin pad?

Is the scanner clean and functioning properly?

Is the scanner cabling complaint?

Is the outside of the printer clean?

Is the printer functioning properly?

Is the register clean and functioning properly?

Is the cash drawer bolted down?

Are there money clips in the cash drawer?

Does the cash drawer for open freely?

Is the register connected to a UPS?

Is the UPS working properly?

Is the pin pad mounted properly?

Is the pin pad clean?

Are all methods of payment on the pin pad functional?

Is the pin pad cabling compliant?

Is there a lock on the pin pad?

Is the scanner clean and functioning properly?

Is the scanner cabling complaint?

Is the outside of the printer clean?

Is the printer functioning properly?

Are all digital menu boards clean and functioning properly?

Does the restaurant have remotes for the digital menu boards?

Is the ELO monitor clean and functioning properly?

Is the correct bump bar in place and functioning properly?

Is the area clean?

Is the Order Ready Board clean and functioning properly?

Is all cabling in good condition?

Is the Front Counter EXPO monitor clean and functioning properly?

Is the correct Front Counter bump bar in place and functioning properly?

Is the Front Counter picklist printer clean?

Is the Drive-Thru EXPO monitor clean and functioning properly?

Is the Drive-Thru Runner Bump Bar in place?

Is the McDelivery Monitor clean?

Is the correct McDelivery bump bar in place and functioning properly?

Is all cabling in good condition?

Is the LRS iPad clean?

Is the LRS iPad mounted properly?

Is the LRS iPad Airport Extreme and Gateway under POS 1?

Are all locators stored on a charger?

Are there sufficient locators available?

Are there sufficient chargers available?

Are there sufficient clearing units available?

Is the LRS floor plan available?

Is the McDelivery monitor clean?

Is the McDelivery monitor functioning properly?

Are all devices clean?

Are all devices functioning properly?

Are all devices connected to MCD-TPV network?

Is the correct bump bar in place and functioning properly?

Are all connection boxes and associated cables clean?

Are all KVS devices clean and functioning properly?

Are all monitors clean and functioning properly?

Are the correct bump bars in place and functioning properly?

Are all printers clean and functioning properly?

Is all cabling away from a heat source?

Is the Best Burger Monitor clean and functioning properly?

Is the Best Burger Monitor cabling compliant?

Is the buzzer functioning properly?

Are all connection boxes and associated cables clean?

Are all KVS devices clean and functioning properly?

Are all monitors clean and functioning properly?

Are the correct bump bars in place and functioning properly?

Are all printers clean and functioning properly?

Is all cabling away from a heat source?

Is the Fry Monitor clean and functioning properly?

Is the Freshness Labeller up to date and functioning properly?

Is the buzzer functioning properly?

Are all connection boxes and associated cables clean?

Are all kiosks clean and functioning properly?

Are all kiosks in good condition?

Are all kiosks connected to a UPS?

Are all UPS devices working properly?

Are all pin pads mounted properly?

Are all pin pads clean?

Are all methods of payment on the pin pads functional?

Are all pin pad covers in place?

Are all pin pad privacy shields in place?

Is all cabling compliant?

Is there a lock on all pin pads?

Are all scanners clean and functioning properly?

Are all printers clean and functioning properly?

Does cabling behind the counter look compliant?

Is the guest Wi-Fi working?

Are table service stickers in place?

Are all Drive-Thru digital menu boards clean?

Are all Drive-Thru digital menu boards functioning properly?

Is Curbside signage in place?

Is the HME Drive-Thru loop in good condition?

Is the monitor clean and working properly?

Is the computer clean and working properly?

Is the cash sheet available and working properly?

Is the guest recovery file available and working properly?

Are all KVS devices labelled?

Is there a safety kit available?

Does the restaurant have enough consumables?

Is technology plugged into orange outlets only?