Information

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

External

  • Are all external lights working and on where appropriate

  • Are chairs and tables in correct position and clean

  • Are ash trays clean and empty

  • Are plants in good condition and watered

  • Are menus displayed on tables

  • Are shop fascia and protruding T sign both clean

  • Is external glass clean

  • Are the correct posters displayed properly

  • Are A boards clean and displaying correct posters

  • Are all external areas dirt and dust free

  • Are external blackboards up and displaying the correct message

Upstairs

  • Is shop the correct temperature

  • Is the correct music playing and at the right volume

  • Is the air conditioning clean and set to 20 degrees (if doors closed)

  • Are all lightbulbs working and is there a good supply of spare bulbs

  • Are langer filters clear of dust

  • Are all fridges and freezers working to correct temperatures

  • Is all stock neatly ordered in fridges and freezers

  • Does the counter look clean and tidy from the customers point of view

  • Is it neat and tidy behind and underneath the counter

  • Is there sufficient stock of all items behind the counter for the day

  • Are all cups, plates, crockery and cutlery properly clean

  • Are all shelves dust free

  • Does the bread behind the counter have a date stamp on

  • Are baby chairs available and clean

  • Are the floors and all surfaces clean and dust free

  • Are tables and chairs all clean and all tables cleared within one minute

  • Are all tables wobble free

  • Are the floors kept clean and swept during the day

  • Are all walls clean of stains

  • Are all staff presentable and wearing correct uniform

  • Are staff friendly to customers without being false

  • Does the Barista ensure the coffee area is clean, tidy and stocked

  • Are black towels available and clean in coffee station

  • Is all equipment upstairs clean and operational

  • Does the grinder extract correct coffee amount

  • Does the coffee machine extract correct amount to specified time

  • Is coffee weighed, and the correct weight

  • Is coffee the correct temperature

  • Is coffee served in the correct cup with brown sugar

  • Is tea served in a pot with white sugar

  • Is tea served with a cup and saucer, and a dish for the tea bag

  • Are all product labels up and in the right place

  • Is there a good level of stock of all products relative to the time of day

  • Does all food look good and properly cooked (beef rare, baguettes golden brown etc)

  • Are croissants properly baked and displayed

  • Is there the correct selection of cakes on display and do they look great?

  • Are the langers all clean

  • Are tent cards displayed in langers where appropriate

  • Are all drinks, crisps etc well stocked

  • Are all sundry items (napkins, cutlery etc) well stocked

  • Is the fruit properly washed and well displayed

  • Do all cakes look fresh and appetising

  • Are all relevant items date stamped

  • Are the correct posters and blackboards up

  • Are stairs swept and clean

  • Are the toilets clean, tidy and well stocked

Prep

  • Are all items labelled and appropriately packaged

  • Check benches have all new products and sku number and recipe folders are complete and in order.

  • Are the fridges and storage areas clean and well organised

  • Are major ice deposits being cleared from fridges and freezers

  • Are the benches up to date and showing what is made and what is on demand

  • Are stock sheets for freezers being maintained

  • Do stock levels look reasonable

  • Are recipe books in place

  • Has wastage been recorded on benches

  • Have all items not required been disposed of

  • Are fridge temperature checks recorded

  • Date of last stock check of packaging

Kitchen

  • Are all items labelled and appropriately packaged

  • Are ovens clean

  • Are food products that have been opened in sealed containers

  • Are fridges and storage areas clean and well organised

  • Are major ice deposits being cleared from the fridges or freezers

  • Are food and fridge temperature checks complete

  • Is the floor and other areas cleaned

  • Is there washing up liquid, and clean sponges and scourers

Admin

  • Has the checklist been ticked and everything done

  • Shop to do list is done

  • Freezer stock sheet is up to date

  • Order sheets are being done accurately

  • Are all new starter forms complete and up to date

  • Are all holiday forms complete and up to date

  • Are all sickness records correct and up to date

  • Have all wash hand basins got soap and blue towel

  • Are all items on the till and correct

  • Are Rotas up to date with yesterday's amendments and sales

  • Is there a rota printed and on display for the current week and for the following week if it is Thursday or Friday

  • Are temperature records all up to date and filed correctly

  • Is all other filing and admin done and up to date

  • Is the cash book and change record up to date with the correct change in the safe and correct banking

  • Have all staff clocked in and out properly

  • Are cost of sales up to date and correct and do they have actual sales input

  • Is the cleaning cupboard tidy and well stocked

  • Have all answerphone messages been dealt with and deleted

  • Is the platter folder and file up to date and correct

  • Are old emails filed away

  • Is there sufficient change in the tills and in the safe

  • Is the office tidy and are all drawers in the office tidy

  • Do we have a good stock of printer ink, paper and labels

  • Are fire extinguishers in place

  • Are mouse traps in place

  • Does everyone in the kitchen / prep area have a valid food hygiene certificate<br>

Overall

  • Any other general comments

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