Title Page
-
Document No.
-
Audit Title
-
Client / Site
-
Conducted on
-
Prepared by
-
Location
-
Personnel
Bake Off
-
Is the whole area clean and tidy
-
Are all walls, floors, ceilings, and oven canopies (where applicable) free from dirt, food residue and grease marks?
-
Is the bakery area free from all personal effects belonging to store colleagues?
-
Are all colleagues wearing the correct uniform which is clean, including coats/jackets, aprons where required?
-
Do all colleagues have neat, shirt or tied back hair and are they following the jewellery and nail policies?
-
Is there a suitable and sufficient supply of hot and cold running water at all sinks
-
Are all wash hand basins accessible and clean, have the correct soap, and a working hand drier?
-
Are all colleagues following the hand washing policy?
-
Are all equipment washing sinks clean, easily accessible and provided with a sink plug?
-
Is aseptopol and all other required cleaning chemicals available for use, and used correctly?
- Yes - compliant
- No - minor non-compliance in bakery
- no - major non-compliance compliance in bakery
- No aseptopol in bakery
- no dedicated spray bottles in bakery
- no dedicated whale or pelican pump in bakery
- not diluted correctly in bakery
- colleague not aware of contact times in bakery
- no gloves work when using product in bakery
- sink does not have dilution markings in bakery
- other required chemicals not available for use in bakery
- unauthorised chemicals in use in bakery
-
Are the correct cloths available to clean preparation surfaces and equipment?
-
Are all serving or preparation utensils in a clean and undamaged condition?
-
Are all food preparation areas free from risk of contamination?
-
Is all equipment in a clean and undamaged condition?
-
Are instruction manuals for all equipment available in store?
-
Are clean as you go practices observed?
-
Are all ingredients labeled and are they all in code?
-
Are all products in date and correctly rotated?
-
Are all stored products sealed/covered and stored correctly?
-
If product is not suitable for sale has it been removed from sale?
-
Do all products have accurate point of sale tickets or shelf edge lables?
-
Are all correct allergy notices on display?
-
Can all colleagues from the department demonstrate how to deal with a customer allergy query, and is the most up-to-date version of the product guide in use?
-
Are all floors free from slip and trip hazards?
-
Are all open food areas covered by correctly located working electric fly killer units ?
-
Are all walls, floors and ceilings structurally sound?
-
Are all areas free from pests, evidence of pests and signs of pest damage ?
Store Enterance and Shop Floor
-
Is the whole area clean and tidy?
-
Are walls floors and ceilings structurally sound?
-
Are the correct legal notices displayed including the premises licence?
-
Is the coffee vending machine visibly clean, on the outside and inside?
-
Is there a separate, dedicated area for storing coffee machine consumables , ingredients and packaging and is it clean and tidy with no signs of pest activity?
-
Are all fresh food cabinets and food fixtures free from spillages and debris?
-
Are all display cabinets working and are they filled correctly?
-
If product is not suitable for sale has it been removed from sale?
-
Are clean as you go practices observed?
-
Is aseptopol and all other required cleaning chemicals available for use, and used correctly?
-
Does each chiller / fridge / freezer have the correct temperature indicators in the correct position?
-
Can the department manager explain the temperature indicators process and how to deal with a chiller escalation call?
-
Are all shop floor colleagues only working one cage of chilled stock at a time?
-
Are all cages of chilled stock being worked and not left unattended for more than 5 minutes?
-
Ask a member of the food replenishment teamwork ingredients on the shop floor - "what is the maximum time stock is allowed out of the cold chain?"
-
Ask a member of the fresh food replenishment teamwork working on the shop floor- "name 2 things that could happen if food was left out of the cold chain for longer the an 20 minutes?"
-
Are all products in date and correctly rotated?
-
Do all products have accurate point of sale tickets or shelf edge lables?
-
Do colleagues move roll cages in a safe manner ?
-
Are the guidelines for storing and displaying back stock on capping shelves being followed?
-
Are all floors free from slip and trip hazards?
-
Are all areas free from pests, evidence of pests and signs of pest damage?
Toilets
-
Are the customer toilet and hand washing areas in acceptable condition, and free from any stored items?
-
Are the colleague changing, toilet and hand washing areas in acceptable condition, provided with hot water and free from any stored items you would not expect to be there?
-
Are all floors free from slip and trip hazards?
Backdoor and Warehouse
-
Is the whole area clean and tidy?
-
Do colleagues move roll cages, pallet trucks and dollies in a safe manner?
-
Is all warehouse stock stored safely in appropriate areas?
-
Are all waste products on the 'raw meat products' list stored correctly?
-
When comparing the ABP recorded on the daily waste sheet with the ABP transfer notes, do the two quantities of returned items match?
-
Is all equipment for working at height in good condition and used safely?
-
Are all doors/exits to external areas free from gaps underneath which are less than 6mm and kept closed when not in use?
-
Is the delivery risk assessment on display and does it accurately reflect the layout of the delivery area?
-
Can all colleagues explain the safety measures followed when receiving a delivery?
-
Follow up question.... has the colleague been trained, and has the training record card been validated and signed ?
-
When receiving a delivery, do colleagues follow the process on the delivery risk assessment, use the safety equipment indicated and undertake the delivery in a safe manner ?
-
Is there a working, calibrated probe thermometer?
-
Can all colleagues explain the process for dealing with damages roll cages, dollies and semi pallets, and are the yellow repair lables (RP7033) available to identity and damaged items?
-
Are all chilled products kept in the cold chain following a delivery?
-
Are all back-up, walk-in chillers/freezers working correctly, in a clean and tidy condition with no excessive ice build up?
-
Are doors and energy doors/curtains to back-up, walk-in chillers/ freezers kept closed when not in use?
-
Does the door safety release mechanism inside any walk in freezer work correctly?
-
Are all floors free from slip and trip hazards?
-
Are all walls, floors and ceilings structurally sound
Car Park and External Areas
-
Are all areas free from slips and trip hazards?
-
Are all areas clean and tidy with no excessive refuse or any food debris?
-
For stores with back yards, is the gate in good condition, working correctly and kept closed unless in use?
Petrol Filling Station - All Formats
-
Is the whole area clean and tidy?
-
Are all areas free from slip and trip hazards?
-
Are all external areas clean and tidy with no excessive refuse or food debris?
-
Are there buckets of sand available at the PFS for use in case of a fuel spillage?
-
Are the correct legal notices displayed?
-
Are the correct legal notices displayed including the premises licence?
-
Are all floors free from slip and trip hazards?
-
For express stores who are also a PFS .....is the cleaning document and relevant chemical usage cards available?
-
Can all colleagues locate the emergency power off (EPO) button?
-
Follow up question - EPO query.....has the colleague been trained, and has the training record card been validated and signed?
-
For petrol Filling stations which receive deliveries, is there a working calibrated probe thermometer available?
-
Has the petrol Filling Station safe and legal record been completed correctly for the current week and previous week?
-
Does the petrol Filling Station safe and legal record accurately reflect the standards observed during the audit today?
-
For express stores, has the Esso or Tesco forecourt fuel log been completed for the current week and previous week?
-
For express stores, does the Esso or Tesco forecourt fuel log accurately reflect the standards observed during the audit today?
Petrol Filling Station Ops - Express
-
Are interceptor gullies clear and have all defects been reported?
-
Is the veedor root system free from any critical alarms that have not been reported?
-
Have the management team completed the 'Esso 1 day training course'?
-
On the forecourt, does all fire equipment meet the required regulations?
-
Are all the gauges on the fire extinguishers indicating that they would work if required, have the tag and pin in place, and have been serviced in the last 13 months prior to this audit?
-
Are all fire buckets at least half filled with dry sand?
-
Does the telephone in the DCD cabinet work?
-
Does the alarm in the DCD cabinet work?
-
Can an ullage report be printed from the DCD cabinet?
-
Is the route from the shop floor to the fire exits clear of obstructions?
-
Do the fuel prices on the gantry match the prices displayed on the pumps?
-
Is warning signage displayed on all stanchions and vent pipes?
-
Are the emergency pump isolation buttons clearly labelled?
-
Are there two sets of clearly labelled keys for the tank caps kept in the shop key control cabinet?
-
Is the petroleum storage certificate filed and the expiry date has not been reached?
-
Has the DSEAR been completed and filed and is it up to date?
-
Is the interceptor cleaning certificate filed and up to date?
-
Has the fuel and forecourt safe and legal record book been completed every day and have all the applicable exceptions noted during this audit been accurately recorded with adequate next steps to address the issues?
-
Has the operations manager completed their quarterly review and signed the fuel and forecourt safe and legal record as evidence?
Fire Safety
-
Is the fire risk assessment available, with recorded reviews and have all the significant findings been completed within the dates on the action plan?
-
Is the up-to-date emergency evacuation plan available?
-
Are all fire doors in a good state of repair,operating correctly and available for use in an emergency?
-
Are all emergency exit doors in a good state of repair, operating correctly and available for use in an emergency?
-
Is stock and POS located more then 50cm below the fire detector or sprinkler heads?
-
Are all internal fire escape routes which lead to a final fire exit free from obstruction that would impede safe exit?
-
Are all "protected" fire escape staircases (internal and external) free from combustible items, obstructions ajd non-permitted items?
-
Are all fire extinguishers located and key locations, on escape routes or at final exits, easily accessible, and secured on the wall or an approved stand?
-
Are all final fire exit doors and gates operating correctly and available for use in an emergency?
-
In express stores with a non-secure yard are all combustible items stores more than 3m away from the building or where this can not be achieved is the location documented in the forest risk assessment. In express stores with a secure yard are all combustible items located as far away from the building as possible?
-
For stores with plant rooms, is the plant room free from any retail items or combustible items and is the plant room locked?
-
Is the fire precautions log book present, completed correctly reflecting the current status of the store, ajd with no outstanding next steps for any fire systems?
Management Systems - Express
-
What is the current food hygiene rating for the store
-
Is the current food hygiene rating for this store on display?
-
Is the contractors permit to work book available ajd has it been completed correctly ?
-
Is the got work permit available to view and has it been completed correctly ?
-
Are all health and safety and employment posters displayed ajd filled in correctly?
-
Are designated smoking areas being used correctly
-
Is the store manager named as the DPS or premises manager on the premises licence summary and the full licence?
-
Is the store following the conditions of the premises licence?
-
Can the duty manager the injury reporting process
-
Have all accidents followed the correct reporting and investigation process and is there evidence to accurately reflect this?
-
Have all members of the management team completed 'Managing injury and dangerous occur ancestors reporting' and have the training record cards been validated and signed ?
-
Is there a trained first aider on duty, do they have a valid qualification and is there a suitable and sufficient first aid kit available?
-
Have all new colleagues who joined within the last 6 months completed the relevant training within the required time frame, and have the training record card been validated and signed?
- Yes-compliant
- no - training completed but not within required time for some or all of colleagues sampled
- no - training record card not validated for some or all of colleagues sampled
- no - training record card not signed for some or all of colleagues sampled
- no - training has not been completed for some or all of colleagues sampled
- NA - no new colleagues in store
-
Have all members of the management team completed the relevant training, and have the training record card been validated and signed?
-
Have all legal training courses been completed for all colleagues for each department, and have the training record card been validated and signed?
-
Can all duty managers log on to pestnetonline/myrentokil and demonstrate all next steps are being progressed ?
-
Is the store and Warehouse free from signes of established bird activity?
- Yes-compliant
- no - major non-compliance - evidence of established bird activity in warehouse
- no - major non-compliance - evidence of established bird activity in open food areas
- no - major non-compliance - evidence of established bird activity in enclosed dot com area, store has taken documented action to resolve
- no - major non-compliance - evidence of established bird activity in enclosed dot com area, no documented action has been taken in store to resolve
- no - major non-compliance - evidence of established bird activity in open food areas the store has taken no documented action to resolve
-
Is the store free from persistent internal rodant activity as reported by the pest control contractor?
-
Select one current product recall, has the product been removed from sale? Are all current product recall posters displayed are customer services/in proximity to checkouts in express?
-
Demonstrate to the auditer that you can log onto myactions and access your EPW list for the previous week. Select one current EPW. Has the product been removed from sale?
-
Does the store have an available supply of aseptopol?
