Title Page
-
Conducted by
-
Date
Shrink meeting
-
Has the store had a shrink meeting in the last 7 days?
-
Is the shrink board up to date with latest shrinkage reporting ?
-
Is the current deep dive action plan displayed from the last MST?
Waste & food surplus
-
Is waste being accurately recorded daily?are prints signed by the manager who checked the accuracy of the download?
-
Is cleaners waste and damages being recorded daily ? Check fo consistency throughout day .
-
Do all departments have a designated waste area and are colleagues aware of this ? Are the correct bags being used ?
-
Are all good recycling zones secure ? (Check raw meat waste , produce waste , general & food waste areas).
-
Charity donations- pick up a PDA and check last nights charity donation was submitted.failure to submit can lead to shrinkage.NA if no charity donation was made .
-
Colleague shop submissions - Review the most up to date withdraw and hold report to check if the store is following the correct process for colleague shop donations ?
-
Loose product waste - review the previous 7 days loose products waste , does it fit the size & turnover of the store .
Fresh Foods
-
Are chillers marshalled to allow accurate gap scan / count routines , ensuring all stock is grouped together and not dual located ?
-
Is there any evidence of grazing in chillers / behind cages / racking ?
-
Is there any colleagues shopping left in chillers?
-
Is the meat waste cage securely locked with a top on the cage and sent back regularly to ensure no build up ?
-
Are the scales working correctly on produce ?
-
Is product recognition training on checkouts and multi skill colleagues taking place ? Are front end team being updated On new lines
Self serve & main bank
-
Do both SSC and SAYS have the appropriate number of colleagues serving customers that reflects the store heat map?
-
Can the colleagues describe the ways loss happens through SSC I.e contactless , walk offs , barcode swaps ?
-
Are colleagues performing a thorough service check when prompted?
-
Can the self-checkout colleagues describe the training they have completed to support them?
-
Do the colleagues know about the SAYS scorecard ?
-
Is there a process to manage voids on self - checkout?
-
Are all scales working on every till including self -service ? If not ,are they reported and removed from scheduler & reference number noted in logbook ?
-
Is there a process to manage department key entry ?
-
Is the PLU list up to date ?
Process & routine
-
Have all transfers been auctioned correctly on a PDA and reviewed by a manager ?
-
Are DSS weekly summary reports (ins/outs) being printed ,filed ,reviewed and signed by a manager weekly?
-
No deliveries are left to auto confirm
-
All direct bread & milk deliveries should be received using a PDA
-
Is the product write off function only being used for EPWs as instructed by company? (Check for evidence)
-
Are all company stock control routines being followed weekly ?
-
All clearance routines are being followed as per company process.
-
All high value products have the appropriate security protection as per the latest product protection guide .(updated checklist sent week 11)
-
Is waste being recorded across all departments throughout the trading week.
Grocery, health £ beauty & BWS
-
Is there any untagged high value wine /spirits stock left unattended on the shopfloor ?
-
Does thy he high value spirit lock up have a designated colleague list and is access restricted, can entry be gained ? If biometrics review the permissions lists on the system .
-
Are any high risk shrink lines being kept on the capping shelves ?
-
Are the chewing gum cabinets on the shopfloor locked when not being replenished? The cabinets cannot be accessed using a combination of the store number
-
Is there any untagged high value health & beauty stock left unattended on the shopfloor ?
General merchandise
-
Are high value lock ups secured & have a designated colleague list with access restricted? If biometrics review the permissions lists on the system
-
Are all ARN boxes being scanned out correctly as per the process within timescales ?
-
Is the news & magazines delivery being checked in correctly
-
Are out of range and old promotional news & mags titles returned to wholesaler immediately ?
-
Are newspapers removed from sale and bundled ready for return the following morning?
-
Is the weekly fixture scan completed as per required process and any out of range and recall title returned ?
-
Are magazine returns completed at least three times a week ?
-
Is there an active control of the clothing fitting rooms with items being taken into the clothing changing rooms being managed ?
Dotcom
-
Is the return process robust?
-
Are all deliveries being signed for by the customer on the REACH device ?
-
Are all high value items locked away securely?
-
Is the de-tagger locked and only opened when necessary by manager or team support ? Is key control in place ?
Store engagement
-
There is a high level of engagement around the store on shrinkage and preventing loss
-
Shrinkage is discussed at team 5 meetings
-
Where applicable the security officer is greeting at the front of the store and actively engaging customers as they enter and exit.
-
-
-
-
-
-
-
-