Tesco Store Controls Audit 2016-2017 Express Stores - duplicate

• Document No.

• Tesco Store Controls Audit Express 2016-2017

• Store Number

• Conducted on

  Date

• Author

• Store Name
  Address

• Conducted by

Stock Routines

• All gaps are scanned every day including Sundays

  Yes

  No

  N/A

• The Gap Scan 'Found in Store' function is being used correctly

  Yes

  No

  N/A

• A minimum of 98% Compliance has been achieved on Fresh Food Planned Counts

  Yes

  No

  N/A

• A minimum of 98% compliance has been achieved on High Value Counts

  Yes

  No

  N/A

• The Lows and Overs routine has been completed to the required standard

  Yes

  No

  N/A

• Stock Record Movement reports have been printed daily and show evidence of review

  Yes

  No

  N/A

• All required Stock Record Movement correction counts have been completed

  Yes

  No

  N/A

• All Emergency Product Withdrawals are filled and are fully completed

  Yes

  No

  N/A

• All Delivery Summary Reports are filled and all Tesco Receipt Notes are accounted for on the DSS

  Yes

  No

  N/A

• No deliveries have auto-confirmed or been left unconfirmed in the Delivery Summary System in the weeks under review

  Yes

  No

  N/A

Cash

• The Store Manager Main Safe Declaration has been completed in each of the weeks under review

  Yes

  No

  N/A

• The Cash in Transit Safe value matches the number of pods recorded on the Safe Drop Sheet

  Yes

  No

  N/A

• The physical cash in the Main Safe matches the current system declaration (Critical)

• The declared value on the Weekly Finalisation Reports for the following safes are within company guidelines: - Cash Office Safe - £/€0 / Main Safe - value of change delivery + 20% / The Store Manager has signed against the Safe Results sections on the reports as confirmation of their review. Next steps are recorded in the Store Manager Safe and Legal Record for any exceeded values

  Yes

  No

  N/A

• The Daily Finalisation Reports for each day of the two weeks under review have been signed at each of the following sections by the Store Manager: - Safe Results Report - Lottery Reconciliation Report (N/S in ROI) - Lottery Report (N/A in ROI) - Till Results Report. The Scratchcard section of the reports must show evidence of a physical count being completed daily. If the physical count is zero there must be a next step documented next to the section.

  Yes

  No

  N/A

• Main Safe checks are carried out under dual control (CCTV)

  Yes

  No

  N/A

• Till pickups are carried out under dual control (CCTV)

  Yes

  No

  N/A

• STORES WITH POD CHUTES ONLY - Cash is posted to the Cash in Transit Safe within 20 minutes of a lift being completed.

  Yes

  No

  N/A

• Till pickups are completed regularly for Staffed Checkouts

  Yes

  No

  N/A

• Till pickups are completed a minimum of 3 times a week for each self service checkout

  Yes

  No

  N/A

• Self-Service Checkout weekly counts are completed on the correct in the correct day according to the company schedule

  Yes

  No

  N/A

• Random till checks are completed daily

  Yes

  No

  N/A

• The Store Manager has completed their weekly review of the random till checks and next steps are recorded in the Store Manager Safe and legal record when till checks have not been completed as per company guidelines

  Yes

  No

  N/A

• The Cash, Bank, Coupon and Lottery Reports have been signed in the signature section by the Store Manager in each of the weeks under review. All differences over the weekly budget have noted captured in the notes section as evidence of review

  Yes

  No

  N/A

• All end of week till floats are within £/€ 750 limit . If any till floats (except Self Service and mobile tills) exceed £/€ 750 , they have been identified and a next step has been recorded on the Till Checks Report or in the Store Manager Safe and Legal Record.

  Yes

  No

  N/A

• ALL users of the Cash Management System have signed the Password Usage Policy

  Yes

  No

  N/A

• Users of the Cash Management System are current employees of the store

  Yes

  No

  N/A

• The Cashier Trend Tracker is completed accurately for all discrepancies equal to or greater than £/€5 (+/-). All operators have been identified and recorded correctly

  Yes

  No

  N/A

• Next steps are recorded in the Store Manager Safe and Legal Record for all discrepancies equal to or greater than £/€ 10

  Yes

  No

  N/A

• Customer Assistant Interview are being completed within 2 weeks of the till discrepancy date by the Store or Deputy Manager. If not completed, the reason has been recorded in the Store Manager Safe and Legal Record

  Yes

  No

  N/A

• An interview has been completed for all colleagues identified for discrepancies equal to or greater than £10 . The interview is supported by a Customer Assistant Interview Form (RP2K224) which has been signed by the Customer Assistant and the Manager

  Yes

  No

  N/A

Closed Loop Cash

• The colleague trend analysis forms (RP2K225) are completed accurately for all till discrepancies equal to or greater than £/€5 (+/-) on the Daily Finalisation Report

  Yes

  No

  N/A

• A Till Check and Till Reset has been actioned every day for each manner till

  Yes

  No

  N/A

• All Self-Service till acceptors are emptied prior to each Securicor collection and are undertaken outside of trading hours

  Yes

  No

  N/A

• Notes in the till float so not exceed the defined threshold at the time of the audit

  Yes

  No

  N/A

Price Integrity

• Price Verification has been completed in line with the Price Verification process for the format

  Yes

  No

  N/A

• A 'zero' Legal Labels Remaining Report has been printed each day and signed by the Duty Manager

  Yes

  No

  N/A

• The 'zero' Legal Labels Remaining Report has been printed prior to store opening (dependent on trading times)

  Yes

  No

  N/A

• There are no outstanding price increases in the Shelf Edge Exception Reports (TB215)

  Yes

  No

  N/A

• All other exceptions in the Shelf Edge Exceptions Reports (TB215) , dates two days or more prior to the 'action on date ' , have an explanation or action record on the report or in the Price Integrity Safe and Legal Record

  Yes

  No

  N/A

• The Store Manager has reviewed and signed the Shelf Edge Labels Exceptions Reports (TB215)

  Yes

  No

  N/A

Right to Work

• Each Personnel file has the latest Terms and Conditions in file for each colleague selected (Critical)

  Yes

  No

  N/A

• All colleagues who started after 1/5/2004 who are not Visa holders have the correct documentation under the Right to Work policy (Critical )

  Yes

  No

  N/A

• Colleagues recorded as Visa holders have the correct Right to Work documentation on file

  Yes

  No

  N/A

• All colleagues with Limited Leave to Remain in the UK ( employed on or after 29/02/2008) have documents which have not expired. If the documents have expired, there is evidence that a new application for leave to remain has been submitted prior to the old permission expiring (Critical)

  Yes

  No

  N/A

• International Students do not exceed the hours that they are allowed to work (Critical )

  Yes

  No

  N/A

Fuel Payments

• The value of drive offs and customer to pay transactions reconcile to the Department Sales Report (TB330)

  Yes

  No

  N/A

• All customer to pay entries in the Fuel and Forecourt Safe and Legal Record have been recorded on a Declaration No Means to Pay Form (CDR-2)

  Yes

  No

  N/A

• All Declaration No Means to Pay Forms (CDR-2) are retained for 26 weeks

  Yes

  No

  N/A

• Till receipts for customer repayments are attached to the Declared No Means to Pay Form (CDR-2), or the Fuel and Forecourt Safe and Legal Record

  Yes

  No

  N/A

• All No Means to Pay Forms (CDR-2) not paid within seven days have been sent to the Debt Recovery Company (B.O. S.S.)

  Yes

  No

  N/A

HRAM Payroll

• The Stores Update Report has been printed and entries signed by the Store Manager as evidence of review and reconciliation when a permanent amendment has been completed

  Yes

  No

  N/A

• Permanent Amendments recorded on the Stores Update Report are supported by a Permanent Amendment Form, which has been fully completed and signed by all parties

  Yes

  No

  N/A

• Premium Reports have been printed, reviewed and signed by the Store Manager

  Yes

  No

  N/A

• The Admin Assistant has completed the required Bronze Wages training (modules 1-11)

  Yes

  No

  N/A

• The Admin Assistant has completed the required Silver Wages training (Modules 1-4)

  Yes

  No

  N/A

• The Store Manager has completed the 'Managing Wages in HRAM Stores Compliance Manager/Deputy Manager Workbook' training

  Yes

  No

  N/A

Product Protection and Waste

• As a minimum standard product protection is in place

  Yes

  No

  N/A

• All EAS gates are operational

  Yes

  No

  N/A

• Staffed checkouts are signed out when not in use and there is a presence in the till area at all times

  Yes

  No

  N/A

• Tobacco stock is only stored in a locked safe or in the gantry

  Yes

  No

  N/A

• The backdoor is closed and alarmed when not in use and the key has been removed from the alarm box

  Yes

  No

  N/A

• The office door is closed and the safes are locked

  Yes

  No

  N/A

• Waste bins are locked

  Yes

  No

  N/A

• Waste is managed in line with company policy and is not allowed to build up

  Yes

  No

  N/A

• Waste download reports are filled and signed by management as evidence of review

  Yes

  No

  N/A

• A full News and Magazines scan has been completed each week

  Yes

  No

  N/A

• Newspaper and Magazine waste has been recorded weekly

  Yes

  No

  N/A

• A minimum of 2 staff searches are completed by each Duty Manager / trained Team Leader each week

  Yes

  No

  N/A

• The Unknown Loss Meeting Board is up to date

  Yes

  No

  N/A

• Yes

  No

  N/A