• The site must have an effective pest control programme covering the whole site

  • Product must not be at risk from pest activity

  • Customers should be informed of continual / persistent pest activity at a site


  • The pest control programme must be based on risk assessment

  • The risk assessment must consider the location, products produced, type of materials handled and pest control methods to be employed

  • The Pest control provider (PCP) may be a specialist company or a trained employee


  • The PCP is an independent specialist contractor


  • A current documented pest control programme must be available.

  • The programme must stipulate the following as a minimum:

  • The pest control provider

  • The procedures used for pest control

  • The pests covered within the scope

  • A minimum number of visits must be specified

  • Material safety data sheets must be included for all chemicals used

  • Emergency call out details

  • Details of the site area included in the programme eg. Whole site and any off site storage


  • Copies of the PCP's valid training certificates and license must be available

  • Company employees engaged as PCP's must have proof of appropriate training and licence as required by state/local regulations

  • WGLL - where the PCP is a specialist company, the company is a member of a recognised trade association (applicable in the country that they are operating in)


  • A trained company employee and nominated deputy must be accountable for managing the pest control programme

  • These employees must ensure that the visit schedule is maintained and that the PCP is contacted where deviation from the arranged schedule occurs

  • Training of company employees can be by the PCP or other qualified experts

  • Where electronic / paperless systems are in operation, the designated individual and their nominated deputy must have access to the system (e.g. The password is known by more than one individual)


  • Site personnel shadow the PCP during visits / treatments (if specialist companies are employed)

26.6 - REVIEW (BASE)

  • The pest control programme must be reviewed and audited minimum annually


  • A full and detailed plan indicating positions and type (ie toxic / non-toxic) of all's baits and monitoring equipment (internal and external), must be available on site.

  • All points must be appropriately sited - baits must be secured to walls or floors to prevent removal

  • Bait boxes must be robust and tamper proof (to prevent removal of bait other than by PCP or pest activity)

  • Loose / granular toxic baits must not be used in production or storage areas (eg poison grain). Gels or blocks must be used.

  • WGLL - toxic baits are not used routinely in storage areas unless recommended by a PCP.


  • Toxic baits must not be used in open food processing, storage and associated areas (unless these are situated inside enclosed access panels to service areas / risers).

  • Where an infestation is evident, a derogation (to use toxic baits) is required from the customer before toxic baits are used.

  • WGLL - toxic baits are only used where there is clear evidence of a problem (actual rodent sightings / fresh droppings).


  • The position of EFK units must be determined by risk assessment

  • The position of EFK units must not pose a contamination risk to product

  • Bulbs in EFK units must be protected (shatterproof tubes) and changed (minimum annually) with records available

  • Risk assessment must determine the location of pheromone traps where deemed necessary

  • Pheromone must be replaced on a predetermined frequency to ensure effectiveness

  • WGLL - EFK should be located at all entrances (not in direct sight of) to the production and storage areas or based on risk

  • WGLL - EFK which electrify the insect must not be positioned over lines, and those with catch trays must not be positioned where the insects may be blown out by air movement

26.9 - BIRDS (BASE)

  • Activities to control birds (eg use of bird scarers, shooting, netting etc) must comply with in country legislation and not put product at any risk of contamination

  • Where sites have bird activity, canopies, (eg loading bays) must be sufficiently proofed or netted to prevent nesting birds

  • WGLL - consideration is also given to the proofing of window ledges, area above doors, pipe work, building structure, redundant buildings etc, to prevent nesting and or roosting birds.


  • PCP's visits must be conducted to the agreed schedule

  • During routine visits all traps, bait stations and other monitoring equipment must be opened and inspected


  • During each visit activity / action reports must be completed by the PCP, including documentation of chemicals used, work completed, observations of activity and recommendations

  • All pests and or evidence of pests must be reported, if noted during the inspection (even if the pest type is not specified in the programme)

  • The PCP must report any proofing requirements identified, any hygiene / housekeeping conditions likely to effect pest prevention and any access difficulties / 'lost' baits

  • Corrective actions and reports must be signed off by personnel responsible for pest control on site (or a designated deputy)

  • Where serious infestations are identified, the PCP must ensure the site representative understands the extent of the infestation and potential for product contamination


  • Records of service verification or bar code are on the inside of the traps, bait stations or other monitoring equipment


  • There must be a full programme of follow up visits to ensure complete eradication of the issue;

  • Rodents - alternative days until no evidence on 3 consecutive visits, in depth inspection of affected areas, clear up every dropping every visit.

  • Stored product insects - after deep cleaning and insecticide application where deemed essential, lay new insect monitors, weekly follow up inspections

  • Cockroaches - treatment weekly for 6 weeks, monthly night-time inspections for 6 months

  • Follow up and verification of all corrective actions must be documented


  • Trend analysis of pest control data must be evident

  • Where activity is measurable, acceptable limits must be established with action evident when levels fall outside specified limits


  • Where used, live catch systems must be inspected daily or more frequently where required by in country legislation

  • Break back traps - where used must be enclosed, tamper proof, and have indicator to show if trap has been activated. Design must be such that is gives a lethal kill.

  • Break back traps must only be used in production / storage areas with permission of customer

  • Break back traps must be checked weekly if used for monitoring, daily if used to manage infestation.

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