The Cornish Bakery

• The Cornish Bakery 6 Monthly Audit

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Outside

• Aboards/ hanging poster are displayed to spec and clean

  Yes

  No

  N/A

• Banners clean and displayed properly

  Yes

  No

  N/A

• Planters displayed , in good condition and free from debris

  Yes

  No

  N/A

• Dog sticker and free wifi sticker in the window

  Yes

  No

  N/A

• The surrounding ground is clear from litter and cigarette butts

  Yes

  No

  N/A

• External chairs, tables and banners are clean and in good repair, neatly displayed

  Yes

  No

  N/A

Front of House

• Doors and windows clean, sills clean, free from smears and debris

  Yes

  No

  N/A

• Window displays are to spec with correct merchandising

  Yes

  No

  N/A

• Doormat clean and in good repair

  Yes

  No

  N/A

• Skirting boards clean, dust , debris free and in good repair

  Yes

  No

  N/A

• Counters clean, crumb, dust free , smear free and good condition

  Yes

  No

  N/A

• Counter displays are merchandised to standard

  Yes

  No

  N/A

• Back counters clean and clutter free (no cleaning material, oven gloves etc on display)

  Yes

  No

  N/A

• All lighting working and clean

  Yes

  No

  N/A

• Condiment, grab and go boxes/ crisp baskets clean and biscuits and crisps displayed neatly to brand standards with price ticket in good condition

  Yes

  No

  N/A

• Enough cutlery available, polished and in clean containers

  Yes

  No

  N/A

• Bins clean, appropriate full level and no marks

  Yes

  No

  N/A

• Till area tidy, dust and debris free

  Yes

  No

  N/A

• Tables and chair clean and in good repair - check the sides of the cushioned chairs

  Yes

  No

  N/A

• Sugar bowls full and tent card on the table clean

  Yes

  No

  N/A

• Drinks fridge full

  Yes

  No

  N/A

• Merchandising correct for the time of day and to company standard

  Yes

  No

  N/A

• All ticket labels clean, straight

  Yes

  No

  N/A

• Coffee machine and grinder clean and in working order , area tidy and coffee jugs available

  Yes

  No

  N/A

• Scales available and in good working order

  Yes

  No

  N/A

• Barista Log Book Completed

  Yes

  No

  N/A

• Product and drink manuals available and in good repair

  Yes

  No

  N/A

• Allergen information available and up to date

  Yes

  No

  N/A

• Air condition working, vents clean and correct temperature

  Yes

  No

  N/A

• Music on and correct volume

  Yes

  No

  N/A

Front of House Equipment

• Combi Oven - Clean inside and out and in good working order

  Yes

  No

  N/A

• Ice Machine - clean internally, seals clean and in good repair, plastic scoop available and outside of the machine

  Yes

  No

  N/A

• Ovens in good working order, inc doors and clean

  Yes

  No

  N/A

• Oven Trays and trolley in good repair and clean

  Yes

  No

  N/A

• Blender Clean and in good working order

  Yes

  No

  N/A

• Hot chocolate machine clean and in good working order

  Yes

  No

  N/A

The Team

• Cornish Welcome

  Yes

  No

  N/A

• Moment Worthy Service

  Yes

  No

  N/A

• Being the worlds best

  Yes

  No

  N/A

• Goodbye

  Yes

  No

  N/A

• Can a Team Member quote all 6 of the Core Values

  Yes

  No

  N/A

• Can a team member tell you the four pillars of the TCB Moment Worthy Service

  Yes

  No

  N/A

• Trip Advisor push evident and all TA responded to

  Yes

  No

  N/A

• All team in correct uniform

  Yes

  No

  N/A

• Are loyalty cards being offered at the till point

  Yes

  No

  N/A

• Is the table clearer interacting with the customers

  Yes

  No

  N/A

• Is the table clearer wiping the tables with a cloth when they are clearing them

  Yes

  No

  N/A

Product - please taste one of each product

• Bake plan available for the day

  Yes

  No

  N/A

• Pasties to temperature - Min 55 degrees <br>If this question is failed all the marks are removed from this section. Pasties to held between 55-65c if they have been on the hot counter over 90 minutes - 2 hours

  Safe

  At Risk

  N/A

• All team on duty aware of pasty 4 hour rule and sausage roll 2 hour rule

  Yes

  No

  N/A

• Are all team members on duty aware of the pasty temperature ruling as per above.

  Yes

  No

  N/A

• Pasties cooked and displayed to standard

  Yes

  No

  N/A

• Pastries proved correctly and baked to standard

  Yes

  No

  N/A

• Scones - enough available , size and displayed correctly

  Yes

  No

  N/A

• Paninis and brioche to standard , spec

  Yes

  No

  N/A

• Brownie and carrot - displayed correctly , icing to standard and correct size

  Yes

  No

  N/A

• Availability correct for all products for the time of day

  Yes

  No

  N/A

Back of House

• Prep area clean and free from debris - All S/S tables and splashbacks clean inc legs and underneath

  Yes

  No

  N/A

• Dry storage area clean and free from debris

  Yes

  No

  N/A

• All food and drink items elevated from the ground

  Yes

  No

  N/A

• Walls clean

  Yes

  No

  N/A

• Floor clean and free from debris - check under appliances and prep tables

  Yes

  No

  N/A

• All chemical and cleaning materials available and COSHH data sheet displayed

  Yes

  No

  N/A

• Sink clean and shelving, taps, floor and spashbacks

  Yes

  No

  N/A

• All lights working

  Yes

  No

  N/A

• Dish washer working , softener and salt available and the appliance is clean

  Yes

  No

  N/A

• Prover clean and in working order

  Yes

  No

  N/A

• All open food date labelled - date opened, prepared and used by day 3

  Yes

  No

  N/A

• Fridges clean- shelving , inside , seals and vents dust free

  Yes

  No

  N/A

• Fridge layout displayed

  Yes

  No

  N/A

• Chopping board guide displayed

  Yes

  No

  N/A

• H&S Poster displayed with correct information

  Yes

  No

  N/A

• FIFO evident

  Yes

  No

  N/A

• Hand wash basin clean with Soap dispenser and blue roll filled

  Yes

  No

  N/A

• Toilet clean, good repair , hand wash facilities available , toilet paper, smelling fresh , bin empty

  Yes

  No

  N/A

• Scales working and clean from debris

  Yes

  No

  N/A

• Freezer clean, organised , floor and walls, fan, vent dust free and everything stored off the floor

  Yes

  No

  N/A

• Mitie up to date and no signs of pests

  Yes

  No

  N/A

Office and Admin

• EHO log in place with all sections filled in for the q to date full and accurately

  Safe

  At Risk

  N/A

• Food traceability sheet in place

  Yes

  No

  N/A

• All TL and managers and above completed food safety training

  Yes

  No

  N/A

• Cleaning rota in place and complete

  Yes

  No

  N/A

• Health and safety manual up to date -Team completed 6 Monthly fire training , food hygiene, H&S training, Safety data sheet and COSHH Sheets field , incident reports filed and emailed to Lisa also

  Yes

  No

  N/A

• Monthly General and Fire Risk assessments completed and up to date - check on the BCARM system on the computer

  Yes

  No

  N/A

• Quarterly Risk Assessments completed and up to date. To be completed - Dec, March, June and September <br>Work and height, equipment, cooker hood, cash handling,violence and outside seating (if applicable) <br>Check BCARM online

  Yes

  No

  N/A

• Team training files up to date

  Yes

  No

  N/A

• Training and coffee matrix on the wall and up to date

  Yes

  No

  N/A

• All fire exits are clear

  Yes

  No

  N/A

• Fire extinguishers are in correct places and tests are complete

  Yes

  No

  N/A

• All fire drills, alarm tests are up to date

  Yes

  No

  N/A

• PPE - oven gloves , goggle , mask , rubber gloves in use and in good condition.

  Yes

  No

  N/A

Admin and Financial

• Team communication wall - Public liability, fire test cert, unform standards, rotas, coffee and training matrix, incentive info, newsletter , latest audit report, Sales Vs Budget info are displayed and action plan (AOF) for the current week is available

  Yes

  No

  N/A

• Office is clean and organised

  Yes

  No

  N/A

• Safe count sheets are completed, with banking slips attached

  Yes

  No

  N/A

• Refund slips available and signed

  Yes

  No

  N/A

• Cash handling policy available and signed by all current colleagues

  Yes

  No

  N/A

• No cash variances for the month +\minus £5

  Yes

  No

  N/A

• Safe floats are correct

  Yes

  No

  N/A

• Banking matches business sheet entries

  Yes

  No

  N/A

• Key log complete and in the safe

  Yes

  No

  N/A

• Period and quarter files include - FFS, Business sheet, Bake plans, safe count sheets, rotas and timesheets, delivery notes and EHO (daily and weekly cleaning sheets) i

  Yes

  No

  N/A

• Sales in line

  Yes

  No

  N/A

• Waste in line

  Yes

  No

  N/A

• Labour in line

  Yes

  No

  N/A

• Staff handbook available and current

  Yes

  No

  N/A

• Maintenance procedure correctly followed and no outstanding maintenance

  Yes

  No

  N/A

• Previous audit actions complete

  Yes

  No

  N/A

• Date of audit completion

  Date

• Area manager

  Sign

• Bakery Manager

  Sign