The Hollywood Roosevelt Room Attendant Quality Inspection

• Room Attendant

• Conducted on

  Date

• Prepared by

• Room Number
  Address

Overall Percentage 95 - 100% Self Inspector 90 - 94% Satisfactory 86 - 89% Needs Improvement 85% and below Unsatisfactory

Entry Area - Door, Carpet, Closets, Table

• Door free of marks and dust (4 points)

  Yes

  No

  N/A

• All closet supplies are in place (6 reg. hangers, 6 clip hangers, 3 satin hangers, 2 laundry bags, 2 laundry slips, iron, ironing board) (6 points)

  Select Regular Hangers (6) Clip Hangers (6) Satin Hangers (3) Laundry Bags (2) Iron Iron Board

  • Regular Hangers (6)
  • Clip Hangers (6)
  • Satin Hangers (3)
  • Laundry Bags (2)
  • Iron
  • Iron Board

• Area free of dust/debris/marks/stains (4 points)

  Yes

  No

  N/A

• All defects were reported to OC/ENG? (4 Points)

  Yes

  No

  N/A

Bathroom Floor Surfaces

• Free of soils, stains, hair, debris (5 points)

  Yes

  No

  N/A

Shower, Bath Tub, Sink, Counter Area & A/C Vents

• Hair (5 points)

  Yes

  No

  N/A

• Mildew (4 points)

  Yes

  No

  N/A

• Soap scum (4 points)

  Yes

  No

  N/A

• Dust (4 points)

  Yes

  No

  N/A

Fixtures - Faucets, mirrors, lights, shower head, drains, and handles

• Secure and functions properly (4 points)

  Yes

  No

  N/A

• Polish/Free of soils, stains, hair, debris (3 points)

  Yes

  No

  N/A

Bath Amenities and Terry

• Amenities are fully stocked and presentable (1 lotion, 1 shampoo, 1 conditioner, 1 tissue box, 2 toilet paper rolls, 1 bathrobe with tag) (6 points)

  Select Lotion Shampoo Conditioner Tissue Box Toilet paper Roll Bathrobe w/tag

  • Lotion
  • Shampoo
  • Conditioner
  • Tissue Box
  • Toilet paper Roll
  • Bathrobe w/tag

• Correct amount of Terry is supplied (2 bath towels, 2 hand towels, 2 washcloth, 1 floor towel, 1 bath matt) (for double rooms, x3 of each towel) (5 points)

  Select Bath Towel Hand Towel Wash Cloth Bath Mat Floor Towel

  • Bath Towel
  • Hand Towel
  • Wash Cloth
  • Bath Mat
  • Floor Towel

Furnishings - furniture, lamps, artwork, desk, drawers and armoire, sockets

• Free of dust (4 points)<br>

  Yes

  No

  N/A

• In proper position (4 points)

  Yes

  No

  N/A

• Light bulbs work properly (4 points)

  Yes

  No

  N/A

Electronics, sockets and Telephones

• Working condition (4 points)<br>

  Yes

  No

  N/A

• Cords wrapped or hidden (4 points)

  Yes

  No

  N/A

• Free of dust and debris (4 points)

  Yes

  No

  N/A

Bed - all linens and feathers

• Presentation of Pillows (x4) (2 points)

  Yes

  No

  N/A

• Presentation of Bed, Duvet, and under (2 points)

  Yes

  No

  N/A

• Stains, tears, hairs, and debris (4 points)

  Yes

  No

  N/A

Carpet, Wooden Floor and Area Rug

• Free of stains, hair, debris + proper placement (10 points)

  Yes

  No

  N/A

Balcony (Cabana Only) - door, beds, walls, and floor

• Free of soils, stains, hair, debris and door locked (4 points)

  Yes

  No

  N/A

• Wall Mirrors are free of stains (3 points)

  Yes

  No

  N/A

• Stains reported (3 points)

  Yes

  No

  N/A

• Signature

  Sign

• Comments

Overall Percentage 95 - 100% Self Inspector 90 - 94% Satisfactory 86 - 89% Needs Improvement 85% and below Unsatisfactory Tower Room Total Possible Points: 100 Cabana Room Total Possible Points: 110