The Ivy Collection- Restaurant Visit

• Restaurant Name

• DM Name

• Group Name

• Prepared by

• Date

  Date
• Location
  Address

• INSTRUCTIONS
  -------------------
  1. Answer "Acceptable", "Unacceptable" or "N/A"on the questions below.
  2. Add photos and notes by clicking on the paperclip icon.
  3. To add a Corrective Measure click on the paperclip icon then "Add Action", provide a description, assign to a member, set priority, and due date.
  4. Complete audit by providing digital signature.
  5. Share your report by exporting as PDF, Word, Excel or Web Link

Restaurant Visit Feedback

• 1. Front of Restaurant and external areas<br><br>Standards: Inviting - Clean - Presentable - Free from Litter

  Acceptable

  Unacceptable

  N/A

• 2. Canopies/Awnings<br><br>Standards: Clean - free from rips - not excessively faded - retracted during high winds

  Acceptable

  Unacceptable

  N/A

• 3. External Lighting<br><br>Standards: Clean, correct bulbs, all working

  Acceptable

  Unacceptable

  N/A

• 4. External Furniture<br><br>Standards: Clean, well maintained, damage free and well presented

  Acceptable

  Unacceptable

  N/A

• 5. External planting<br><br>Standards: Healthy and vibrant

  Acceptable

  Unacceptable

  N/A

• 6. Menu Board<br><br>Standards: Clean, scratch free, lit and square

  Acceptable

  Unacceptable

  N/A

• 7. External Signage<br><br>Standards: Clean, lit where appropriate, securely attached

  Acceptable

  Unacceptable

  N/A

• 8. Exterior paintwork<br><br>Standards: Clean, free from damage

  Acceptable

  Unacceptable

  N/A

• 9. Entrance Matt<br><br>Standards: Clean, fresh and without excessive wear

  Acceptable

  Unacceptable

  N/A

• 10. Internal Chairs and Banquettes<br><br>Standards: Clean, free from scuffs and stains, plastic feet on chair legs to prevent damage to floors

  Acceptable

  Unacceptable

  N/A

• 11. Internal tables<br><br>Standards: Level, free from scuffs and scratches

  Acceptable

  Unacceptable

  N/A

• 12. Bar<br><br>Standards: Bar front, top and back clean, presentable and free from damage

  Acceptable

  Unacceptable

  N/A

• 13. Internal Lighting<br><br>Standards: All working, fittings clean and square, dimmed levels provide correct ambiance

  Acceptable

  Unacceptable

  N/A

• 14. Air Conditioning<br><br>Standards: Working, restaurant temperature comfortable

  Acceptable

  Unacceptable

  N/A

• 15. Music<br><br>Standards: Working, suitable level throughout restaurant

  Acceptable

  Unacceptable

  N/A

• 16. Internal paintwork <br><br>Standards: clean, scuff free

  Acceptable

  Unacceptable

  N/A

• 17. Restaurant flooring<br><br>Standards: Clean, good condition

  Acceptable

  Unacceptable

  N/A

• 18. Internal planting and flowers<br><br>Standards: Healthy and vibrant

  Acceptable

  Unacceptable

  N/A

• 19. Guest toilets<br><br>Standards: Clean and fresh smelling, Ivy scent is working, Toilet door locks working

  Acceptable

  Unacceptable

  N/A

• 20. Guest Toilet Seats<br><br>Standards: Secure and square

  Acceptable

  Unacceptable

  N/A

• 21. Guest Toilet Taps<br><br>Standards: Clean, secure, working

  Acceptable

  Unacceptable

  N/A

• 22. Soap Dispensers<br><br>Standards: Working, soap available

  Acceptable

  Unacceptable

  N/A

• 23. Kitchen Lighting<br><br>Standards: All working, free from dull areas

  Acceptable

  Unacceptable

  N/A

• 24. Kitchen Ventilation<br><br>Standards: Working Adequately. Baffle filters in place, in good condition?

  Acceptable

  Unacceptable

  N/A

• 25. Baffle Filters<br><br>Standards: All present with no gaps in canopy, well fitting and clean

  Acceptable

  Unacceptable

  N/A

• Plenum clean? Check trough above grill

  Yes

  No

  N/A

• 26. Grease Trap<br><br>Standards: Side receptacle clear, daily cleaning performed

  Acceptable

  Unacceptable

  N/A

• 27. Kitchen Taps<br><br>Standards: Clean, working, not dripping

  Acceptable

  Unacceptable

  N/A

• 28. Kitchen Pipework<br><br>Standards: Securely clipped, clean, free from leaks and damage

  Acceptable

  Unacceptable

  N/A

• 29. Kitchen Floor<br><br>Standards: Clean, free from damage, nosings secure on any steps

  Acceptable

  Unacceptable

  N/A

• 30. Staffroom, Canteen, staff toilets and general BOH<br><br>Standards: Clean and tidy, well lit, free from damage

  Acceptable

  Unacceptable

  N/A