Information

  • Conducted on

  • Prepared by

Guest Interaction

    Guest #
  • Guest Name

  • Room Number

  • Comments

Public Area Inspection

Hotel Exterior

Hotel Main Entrance

  • Taxi Drop Off

  • Enter Details

  • Picture/Video (if any)

  • Driveways/Pavement

  • Enter Details

  • Picture/Video (if any)

  • Hotel Signage

  • Enter Details

  • Picture/Video (if any)

  • Westin Garden

  • Enter Details

  • Picture/Video (if any)

  • Hotel Boundaries (Perimeter)

  • Enter Details

  • Picture/Video (if any)

  • Car Park Entrance / Exit

  • Comments

  • Picture/Video (if any)

  • Employee Entrance

  • Enter Details

  • Picture/Video (if any)

  • Other Comments (If any)

  • Comments

  • Picture/Video (if any)

Hotel Interior

1F Lobby (Front of House)

  • Concierge / Associates

  • Enter Details

  • Picture/Video (if any)

  • Service Express / Associates

  • Enter Details

  • Picture/Video (if any)

  • Front Desk / Associates

  • Enter Details

  • Picture/Video (if any)

  • Furniture/Fixtures

  • Enter Details

  • Picture/Video (if any)

  • Guest Computer Area

  • Enter Details

  • Picture/Video (if any)

  • The Terrace / Deli

  • Enter Details

  • Picture/Video (if any)

  • Car Park Elevator (next to Terrace)

  • Enter Details

  • Picture/Video (if any)

  • Public Toilets

  • Enter Details

  • Picture/Video (if any)

  • The Bar / Lobby Lounge

  • Enter Details

  • Picture/Video (if any)

  • Guest Elevator

  • Enter Details

  • Picture/Video (if any)

  • Commitment to Clean Compliance

  • Enter Details

  • Picture/Video (if any)

  • Shops

  • Enter Details

  • Picture/Video (if any)

17F

  • Club Lounge

  • Enter Details

  • Picture/Video (if any)

  • Corridors

  • Enter Details

  • Picture/Video (if any)

1F (Back of House)

  • Front Office / Rooms Control Office

  • Enter Details

  • Picture/Video (if any)

  • Command Center

  • Enter Details

  • Picture/Video (if any)

  • Staff Toilet

  • Enter Details

  • Picture/Video (if any)

  • Associate Entrance Posters up to date

  • Enter Details

  • Picture/Video (if any)

  • Furniture/Fixtures

  • Enter Details

  • Picture/Video (if any)

4F

  • Function Rooms

  • Enter Details

  • Picture/Video (if any)

  • Westin Workout

  • Enter Details

  • Picture/Video (if any)

  • Le Parisien Spa

  • Enter Details

  • Picture/Video (if any)

  • Corridors

  • Enter Details

  • Picture/Video (if any)

B1F (Front of House)

  • Wedding Office / Sales Booths

  • Enter Details

  • Picture/Video (if any)

  • Public Restroom

  • Enter Details

  • Picture/Video (if any)

  • Furniture / Fixtures

  • Enter Details

  • Picture/Video (if any)

  • Is there any events?

  • Total events

  • Inspect all events and have interaction with event organizer.

  • Event #
  • Event/Group Name

  • Function room (can select more than 1)

  • Event Time

  • Meet Event Organizer

  • Organizer Name

  • Comments/Feedbacks

  • Room Set up/Lighting/Sound System

  • Enter Details

  • Picture/Video (if any)

  • Other Comments (if any)

  • Comments

  • Picture/Video (if any)

B1F (Back of House)

  • Male / Female Locker Room

  • Enter Details

  • Picture/Video (if any)

  • Sales / Marketing / F&B Office

  • Enter Details

  • Picture/Video (if any)

  • Housekeeping Office

  • Enter Details

  • Picture/Video (if any)

  • Loading Dock

  • Enter Details

  • Picture/Video (if any)

  • Laundry Room

  • Enter Details

  • Picture/Video (if any)

  • Kitchens

  • Enter Details

  • Picture/Video (if any)

  • Corridors

  • Enter Details

  • Picture/Video (if any)

  • Fire Escape

  • Enter Details

  • Picture/Video (if any)

B2F (Front Of House)

  • Public Restroom

  • Enter Details

  • Picture/Video (if any)

  • Furniture / Fixtures

  • Enter Details

  • Picture/Video (if any)

  • Is there any events?

  • Total events

  • Inspect all events and have interaction with event organizer.

  • Event #
  • Event/Group Name

  • Function room (can select more than 1)

  • Event Time

  • Meet Event Organizer

  • Organizer Name

  • Comments/Feedbacks

  • Room Set up/Lighting/Sound System

  • Enter Details

  • Picture/Video (if any)

  • Other Comments (if any)

  • Comments

  • Picture/Video (if any)

B2F (Back of House)

  • At Your Service (IRD)

  • Enter Details

  • Picture/Video (if any)

  • Main Kitchen

  • Enter Details

  • Picture/Video (if any)

  • Corridors

  • Enter Details

  • Picture/Video (if any)

  • Fire Escape

  • Enter Details

  • Picture/Video (if any)

B3-B5

  • Engineer Office

  • Enter Details

  • Picture/Video (if any)

  • Finance Office

  • Enter Details

  • Picture/Video (if any)

  • Corridors / Fixtures

  • Enter Details

  • Picture/Video (if any)

  • Fire Escape

  • Enter Details

  • Picture/Video (if any)

Car Park

  • B5

  • Enter Details

  • Picture/Video (if any)

  • B4

  • Enter Details

  • Picture/Video (if any)

  • B3

  • Enter Details

  • Picture/Video (if any)

Guest room Inspection

Inspect at least 3 guest rooms

  • Room #1

  • Room Number

  • The following areas need to be inspected:

  • Garbage in the Room

  • Enter Details

  • Picture/Video (if any)

  • Hair in the Bed

  • Enter Details

  • Picture/Video (if any)

  • Hair in the Bathroom

  • Enter Details

  • Picture/Video (if any)

  • Minibar Items (check on condition and expiry date)

  • Enter Details

  • Picture/Video (if any)

  • TV (check all channels including hotel promotion channel)

  • Enter Details

  • Picture/Video (if any)

  • Telephone

  • Enter Details

  • Picture/Video (if any)

  • Safe

  • Enter Details

  • Picture/Video (if any)

  • Air Con

  • Enter Details

  • Picture/Video (if any)

  • Lighting

  • Enter Details

  • Picture/Video (if any)

  • Check Cupboards / Draws

  • Enter Details

  • Picture/Video (if any)

  • Other Comments (if any)

  • Comments

  • Picture/Video (if any)

  • Room #2

  • Room Number

  • The following areas need to be inspected:

  • Garbage in the Room

  • Enter Details

  • Picture/Video (if any)

  • Hair in the Bed

  • Enter Details

  • Picture/Video (if any)

  • Hair in the Bathroom

  • Enter Details

  • Picture/Video (if any)

  • Minibar Items (check on condition and expiry date)

  • Enter Details

  • Picture/Video (if any)

  • TV (check all channels including hotel promotion channel)

  • Enter Details

  • Picture/Video (if any)

  • Telephone

  • Enter Details

  • Picture/Video (if any)

  • Safe

  • Enter Details

  • Picture/Video (if any)

  • Air Con

  • Enter Details

  • Picture/Video (if any)

  • Lighting

  • Enter Details

  • Picture/Video (if any)

  • Check Cupboards / Draws

  • Enter Details

  • Picture/Video (if any)

  • Other Comments (if any)

  • Comments

  • Picture/Video (if any)

  • Room #3

  • Room Number

  • The following areas need to be inspected:

  • Garbage in the Room

  • Enter Details

  • Picture/Video (if any)

  • Hair in the Bed

  • Enter Details

  • Picture/Video (if any)

  • Hair in the Bathroom

  • Enter Details

  • Picture/Video (if any)

  • Minibar Items (check on condition and expiry date)

  • Enter Details

  • Picture/Video (if any)

  • TV (check all channels including hotel promotion channel)

  • Enter Details

  • Picture/Video (if any)

  • Telephone

  • Enter Details

  • Picture/Video (if any)

  • Safe

  • Enter Details

  • Picture/Video (if any)

  • Air Con

  • Enter Details

  • Picture/Video (if any)

  • Lighting

  • Enter Details

  • Picture/Video (if any)

  • Check Cupboards / Draws

  • Enter Details

  • Picture/Video (if any)

  • Other Comments (if any)

  • Comments

  • Picture/Video (if any)

Other Incidents

  • Is there any incidents during your MOD shift?

  • Enter incident details (tap here to add more incident if have)

  • Incident
  • Incident Time

  • Incident Type

  • Guest Name

  • Guest

  • Room Number

  • Period of Stay

  • Incident Details

  • Incident Status

  • Conclusion

  • Follow up/Handover

  • Other comments

  • Picture/Video (if any)

Overall Hotel Experience / Summary

  • How was your overall hotel experience i.e. dining in outlets and interacting with associates?

  • Other overall MOD comments (If any)

  • Sign Off

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