Tim Hortons Trial Shift Assessment

• Candidate Name

• Position

• Conducted by

• Conducted on

  Date
• Location
  Address

Sections worked

• Baked goods

  Yes

  No

  N/A

• Brew

  Yes

  No

  N/A

• Expo

  Yes

  No

  N/A

• WMF

  Yes

  No

  N/A

• POS

  Yes

  No

  N/A

• Soup and Sandwich

  Yes

  No

  N/A

• Bake

  Yes

  No

  N/A

Manager walk thru/visit

• Complete a manager walk thru or visit with the candidate. Allow the candidate to take the lead in identifying any issues. What issues were picked up on? If possible include a picture of completed visit.

  Completed

  Not Completed

Observation

• How does the candidate interact with the team? (Communication)

  Very well

  Well

  Ok

  Poor

• How does the candidate interact with customers?

  Very well

  Well

  Ok

  Poor

• Talk to the candidate whilst on a station. Do they stay focused on the task? Are they aware of speed of service times? (Multitasking)

  Yes

  No

  Not completed

• Does the candidate clear tables/empty bins/help team members where appropriate? (Initiative)

  Yes

  No

  N/A

• Does the candidate spot mistakes team members make and bring this to their attention? (Awareness and leadership)

  Yes

  No

  N/A

• Did the candidate look for things to do if there were no orders? I.e. Restock/clean/gain knowledge from team etc.

  Yes

  No

  N/A

Candidate feedback

• Did you enjoy the shift? What went well? What could have gone better?

  Yes

  No

  N/A

• Now you have seen a fully functioning store - what do you think will be the challenges?

  Challenges

  No Challenges

Result

• Job offer

  Yes

  No