Tj's Comms Repair Form

• Customer Name

• Customer Phone

• Date

  Date

• Location

  1400 E Division St 47711

  5435 Pearl Dr STE 2 47712

• IMEI

• Phone Entry Photo

  Media

Type of Repair

• Phone

• Passcode

  No

  Yes

  Other

• Enter Passcode:

• Model/Issue:

• Other

• Explain:

Restore/Other

• Does Customer want/need Device Restored/Updated?

  Yes

  No

• Reason For RESTORE:

  Select iTunes Mode Disabled Apple Mode Forgotten Passcode Back to Factory Set Update

  • iTunes Mode
  • Disabled
  • Apple Mode
  • Forgotten Passcode
  • Back to Factory Set
  • Update

Other Services

• Unlock

• Phone Model:

• IMEI

Device Settings Before/After Repair

• Screen

  Select Before: Cracked Before: Shattered Before: Good After: Good Bad Same

  • Before: Cracked
  • Before: Shattered
  • Before: Good
  • After: Good
  • Bad
  • Same

• LCD

  Select Before: Good Before: Pressure Marks Before: Blue/Black/Lines After: Good After: Fixed Same

  • Before: Good
  • Before: Pressure Marks
  • Before: Blue/Black/Lines
  • After: Good
  • After: Fixed
  • Same

• Back Glass

  Before: Good

  Before: Cracked

  After: Good

  After: Fixed

  After: Cracked

• Top Lock

  Select Before: Good Before: Bad Before: Going Bad After: Good After: Fixed After: Bad After: Same

  • Before: Good
  • Before: Bad
  • Before: Going Bad
  • After: Good
  • After: Fixed
  • After: Bad
  • After: Same

• Prox

  Before: Work

  Before: Not Work

  After: Work

  After: Not Work

  After: Fixed

• Side Vib

  Select Before: Good Before:Bad Before: Missing After: Good After: Bad After: Fixed After: Same

  • Before: Good
  • Before:Bad
  • Before: Missing
  • After: Good
  • After: Bad
  • After: Fixed
  • After: Same

• Side Volume

  Select Before: Good Before:Bad Before: Missing After: Good After: Bad After: Fixed After: Same

  • Before: Good
  • Before:Bad
  • Before: Missing
  • After: Good
  • After: Bad
  • After: Fixed
  • After: Same

• Charge Port

  Select Before: Work Before: Not Work After: Work After: Not Work After: Fixed

  • Before: Work
  • Before: Not Work
  • After: Work
  • After: Not Work
  • After: Fixed

• Bottom Mic

  Select Before: Work Before: Not Work After: Work After: Not Work After: Fixed

  • Before: Work
  • Before: Not Work
  • After: Work
  • After: Not Work
  • After: Fixed

• Bottom Speaker

  Select Before: Work Before: Not Work After: Work After: Not Work After: Fixed

  • Before: Work
  • Before: Not Work
  • After: Work
  • After: Not Work
  • After: Fixed

• Top Speaker

  Select Before: Work Before: Not Work After: Work After: Not Work After: Fixed

  • Before: Work
  • Before: Not Work
  • After: Work
  • After: Not Work
  • After: Fixed

• Speaker Phone

  Select Before: Work Before: Not Work After: Work After: Not Work After: Fixed

  • Before: Work
  • Before: Not Work
  • After: Work
  • After: Not Work
  • After: Fixed

• Camera Front

  Select Before: Open/Good Before: Shutter Only Before: Fuzzy After: Open/Good After: Shutter Only Fuzzy Other

  • Before: Open/Good
  • Before: Shutter Only
  • Before: Fuzzy
  • After: Open/Good
  • After: Shutter Only
  • Fuzzy
  • Other

• Camera Back

  Select Before: Open/Good Before: Shutter Only Before: Fuzzy After: Open/Good After: Shutter Only Fuzzy Other

  • Before: Open/Good
  • Before: Shutter Only
  • Before: Fuzzy
  • After: Open/Good
  • After: Shutter Only
  • Fuzzy
  • Other

• Wifi

  Select Before: strong Before: Weak Before: won't connect Before: Grey After: Strong After: Weak After: won't connect After: Grey

  • Before: strong
  • Before: Weak
  • Before: won't connect
  • Before: Grey
  • After: Strong
  • After: Weak
  • After: won't connect
  • After: Grey

• Service

  Select Before: AT&T Before: Verizon/Sprint Before: other Service Before: No Service Before: No Sim Before: Searching After: Same After: Searching After: No Service No Sim

  • Before: AT&T
  • Before: Verizon/Sprint
  • Before: other Service
  • Before: No Service
  • Before: No Sim
  • Before: Searching
  • After: Same
  • After: Searching
  • After: No Service
  • No Sim

• Touch

  Select Before: Good Before: Bad After:Good After:Bad

  • Before: Good
  • Before: Bad
  • After:Good
  • After:Bad

• Battery

  Select Before: Good Before: Bad Before: Drains Fast After: Good After: Bad After: Drains Fast

  • Before: Good
  • Before: Bad
  • Before: Drains Fast
  • After: Good
  • After: Bad
  • After: Drains Fast

• Frame

  Select Before: Good Before: slight Bent Before: Bent Before: Very Bent After: Good After: slight Bent After: Bent After: Very Bent

  • Before: Good
  • Before: slight Bent
  • Before: Bent
  • Before: Very Bent
  • After: Good
  • After: slight Bent
  • After: Bent
  • After: Very Bent

• Speaker Grill

  Select Before: Yes Before:Missing After: Yes After: Missing

  • Before: Yes
  • Before:Missing
  • After: Yes
  • After: Missing

• Bottom Screws

  Select Before: Yes Before:Missing After: Yes After: Missing

  • Before: Yes
  • Before:Missing
  • After: Yes
  • After: Missing

• DOA

  Select Before: DOA After: Fixed/on After: Unrepairable

  • Before: DOA
  • After: Fixed/on
  • After: Unrepairable

• Water-Damage

  Select Yes- No Warranty NO Slightly- No Warranty

  • Yes- No Warranty
  • NO
  • Slightly- No Warranty

Client Signature

• Signature/Printed Name: Customer agrees to the above terms

  Sign

Miscellaneous

• Repaired by:

• Tech/Additional Notes:

• Describe WARRANTY Type:

  WARRANTY

  NO-WARRANTY

• Additional Device/System Photo

  Media

• Completed Repair Photo

  Media

Customer Log

• Repair completed: called customer on:

  Date

• Talked to:

  Customer

  Left V/M

  V/M Full

  NO V/M set up

  Other

• Additional Follow Up Info: