ToolBox Talk Sheet
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(Professional Interaction with the Public)
Always be courteous and respectful.
Address any queries from the public professionally.
Avoid engaging in arguments or confrontations.
Direct any unresolved public inquiries to your supervisor.
(Understanding Harassment)
Harassment includes any unwanted conduct related to any characteristic that is intended to violate dignity or create an intimidating environment.
This can be verbal, physical, or non-verbal.
It's important to respect personal boundaries and understand that what may seem like a joke to one person can be harassment to another.
(Reporting Concerns)
If you witness or experience harassment, report it immediately to your supervisor.
All reports will be taken seriously and addressed confidentially.
(Bystander Intervention)
If you see someone being harassed, safely intervene or seek help.
Being a bystander does not mean staying silent. -
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Date
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Given by:
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Is it important to always maintain professionalism when interacting with the public?
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Should you engage in arguments with the public if you disagree with them?
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Is it necessary to report any form of harassment witnessed at the workplace?
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Can non-verbal actions be considered harassment?
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Should personal boundaries be respected at all times?
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Is it appropriate to share personal opinions about work with the public?
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Can a joke be considered harassment?
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Is it the responsibility of every employee to contribute to a respectful work environment?
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Should incidents of harassment be addressed confidentially?
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Is bystander intervention encouraged in cases of harassment?
Name & Sign
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Full Name and Signature
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Full Name and Signature
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Full Name and Signature
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Full Name and Signature
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Full Name and Signature
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Full Name and Signature
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Full Name and Signature
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Full Name and Signature
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Full Name and Signature
