Top Ops v2 US 2022

• Form Name: Top Ops v2 US 2022

• Type: Zone Manager

• Start Date:

  Date

• Auditor:

Restaurant Information

• Restaurant ID:

• Restaurant:

Restaurant Information

• Address:
  Address

• City/State/Zip:

• Telefon:

• Email:

• Contact Name:

• Contact Email:

• Contact Phone:

Other Information

• Organizational Hierarchy(s):

PASS / FAIL

• EGREGIOUS ISSUES THAT WOULD RESULT IN AN AUTOMATIC FAIL

  Pass

  Fail

  N/A

OUTSIDE

• Parking lot & sidewalk in front of store are clean

  Yes

  No

  N/A

• Outside lights & signage are in good repair

  Yes

  No

  N/A

• Approved open sign is present & turned on during business hours

  Yes

  No

  N/A

LOBBY

• Hours of operation are posted & match Caesar Vision

  Yes

  No

  N/A

• Lobby doors clean & in good repair, If present, chairs & rugs are out

  Yes

  No

  N/A

• Lobby walls, baseboards, & floor are clean & in good repair

  Yes

  No

  N/A

• Lobby lights, light cover, ceiling tiles, & vents are clean & in good repair

  Yes

  No

  N/A

• Front counter, faceboard, & baseboards are clean & in good repair

  Yes

  No

  N/A

• Digital Menu Boards (DMB) are clean & in good repair

  Yes

  No

  N/A

• Soda cooler is clean, organized, lights on, marketing updated, & in good repair

  Yes

  No

  N/A

• Soda is stocked, faced forward & properly rotated (no expired product)

  Yes

  No

  N/A

• Portal is clean, free of build up & fingerprints, vents are clean.

  Yes

  No

  N/A

• Portal is turned on, heated to the proper temperature, & in good repair

  Yes

  No

  N/A

• Customer view of Cres Cors are clean, no build-up, or fingerprints, & in good repair

  Yes

  No

  N/A

• Approved POP posted & in good repair

  Yes

  No

  N/A

• Public restroom is clean, stocked, & in good repair

  Yes

  No

  N/A

• Front counter Grab-n-Go items properly stored, faced, & stocked

  Yes

  No

  N/A

FRONT/P-UP WINDOW

• Registers/ Pick-up Window/Drive thru is clean, free of clutter & in good repair

  Yes

  No

  N/A

• Phone/Manager Station is clean, organized & in good repair

  Yes

  No

  N/A

• Customer view areas in back of store is clean, organized, & in good repair

  Yes

  No

  N/A

• Cashier Performance: Cashiers demonstrated a sense of urgency to greet customers. Friendly, made eye contact, and was sincere.

  Yes

  No

  N/A

• Cashier made appropriate suggestive sells for order

  Yes

  No

  N/A

• Cashier scanned out pizzas before handing out to customer

  Yes

  No

  N/A

• Cashier demonstrated a sincere thank you to the customer

  Yes

  No

  N/A

• Appropriate number of registers assigned for sales volume

  Yes

  No

  N/A

• Expeditor utlizied for Pick-up Window when 2 or more cars are in line

  Yes

  No

  N/A

• Store utilzing multiple registers in use, Bump & Slide when needed

  Yes

  No

  N/A

LANDING

• Correct core items available & accurate amount of product in Cres Cors for projections

  Yes

  No

  N/A

• All Hot-N-Ready products within expiration times

  Yes

  No

  N/A

• Cres Cors are holding temperature between 155-165 degrees & in good repair

  Yes

  No

  N/A

• Cres Cors are clean & in good repair

  Yes

  No

  N/A

• Crazy Bread Station is clean, stocked & has proper utensils

  Yes

  No

  N/A

• Landing station is clean, stocked & has proper utensils, all procedures are followed

  Yes

  No

  N/A

• All portal eligible orders are being loaded correctly into the portal

  Yes

  No

  N/A

• Rate the quality of baked Hot-N-Ready pizzas on a scale from 0-10

  Select 10 9 8 7 6 5 4 3 2 1 0

  • 10
  • 9
  • 8
  • 7
  • 6
  • 5
  • 4
  • 3
  • 2
  • 1
  • 0

• Rate quality of baked custom pizzas on a scale from 0-10

  Select 10 9 8 7 6 5 4 3 2 1 0

  • 10
  • 9
  • 8
  • 7
  • 6
  • 5
  • 4
  • 3
  • 2
  • 1
  • 0

• Rate quality of baked Crazy Bread on a scale from 0-10

  Select 10 9 8 7 6 5 4 3 2 1 0

  • 10
  • 9
  • 8
  • 7
  • 6
  • 5
  • 4
  • 3
  • 2
  • 1
  • 0

• Expiration times & product levels communicated & monitored by landing.

  Yes

  No

  N/A

• All side items baked, landed & packaged correctly

  Yes

  No

  N/A

PIZZA DRESS

• Pizza Dress Station fully stocked for business

  Yes

  No

  N/A

• Make ring used throughout the pizza prepping process

  Yes

  No

  N/A

• Proper topping scoops & cheese cups are available & used

  Yes

  No

  N/A

• Accurate amount of pizzas on the Ready Rack to meet projection

  Yes

  No

  N/A

• No toppings shifted when placed on the Ready Rack - No rack slamming

  Yes

  No

  N/A

• Ready Rack timers in use & times being monitored for expiration

  Yes

  No

  N/A

• Rate the quality of Hot-N-Ready pizzas at pizza dress from 0-10

  Select 10 9 8 7 6 5 4 3 2 1 0

  • 10
  • 9
  • 8
  • 7
  • 6
  • 5
  • 4
  • 3
  • 2
  • 1
  • 0

• Rate quality of custom pizzas at pizza dress on a scale of 0-10

  Select 10 9 8 7 6 5 4 3 2 1 0

  • 10
  • 9
  • 8
  • 7
  • 6
  • 5
  • 4
  • 3
  • 2
  • 1
  • 0

• All side items prepared & loaded correctly

  Yes

  No

  N/A

• Ovens are set to the correct settings & stickers labeling decks are in place.

  Yes

  No

  N/A

• Ovens & hood vent are clean & in good repair

  Yes

  No

  N/A

• Command screen is being utilized correctly to bump products & manage projections

  Yes

  No

  N/A

• Auto-saucer is clean & in good repair

  Yes

  No

  N/A

• Pizza Retarder is clean & in good working order

  Yes

  No

  N/A

• MIKE is clean & in good repair

  Yes

  No

  N/A

PRESSOUTS

• Proper pressout/sheetout procedures are followed

  Yes

  No

  N/A

• Accurate amount of pressouts/sheetouts) are prepared to meet projection

  Yes

  No

  N/A

• Pressouts/sheetouts have cover pan, expiration time marked, not expired, & proofed before use

  Yes

  No

  N/A

• Accurate amount of Crazy Bread presouts/sheetous are prepped to meet projection

  Yes

  No

  N/A

• Crazy Bread pressouts/sheetouts are marked, within expiration, proofed prior to use

  Yes

  No

  N/A

• Deep Dish is prepped for the day's sales

  Yes

  No

  N/A

• Rate quality of round pressouts/sheetouts on a scale of 0-10

  Select 10 9 8 7 6 5 4 3 2 1 0

  • 10
  • 9
  • 8
  • 7
  • 6
  • 5
  • 4
  • 3
  • 2
  • 1
  • 0

• Rate quality of Crazy Bread pressouts/sheetouts on a scale of 0-10

  Select 10 9 8 7 6 5 4 3 2 1 0

  • 10
  • 9
  • 8
  • 7
  • 6
  • 5
  • 4
  • 3
  • 2
  • 1
  • 0

• Pans are wiped out between each use

  Yes

  No

  N/A

• Dough press / sheeter are clean & in good repair

  Yes

  No

  N/A

• Oiler is clean & in good repair

  Yes

  No

  N/A

• Walk-in cooler is clean & in good repair

  Yes

  No

  N/A

PRODUCT PREP

• Accurate amount of prepped product, product marked properly

  Yes

  No

  N/A

• Inventory & prepped products properly rotated (FIFO) & within expiration

  Yes

  No

  N/A

• All Dough & Deep Dish sheetouts are dated & properly rotated

  Yes

  No

  N/A

• Sauce cups are prepped & pulled for the day's business

  Yes

  No

  N/A

• Proper sauce making procedures are followed

  Yes

  No

  N/A

• Accurate amount of sauce is prepped according to meet projections

  Yes

  No

  N/A

• Proper dough making procedures are followed

  Yes

  No

  N/A

• Accurate amount of dough is prepped to meet projections

  Yes

  No

  N/A

• All doughballs are proper weight

  Yes

  No

  N/A

• Rate quality of round dough on a scale of 0-10

  Select 10 9 8 7 6 5 4 3 2 1 0

  • 10
  • 9
  • 8
  • 7
  • 6
  • 5
  • 4
  • 3
  • 2
  • 1
  • 0

• Rate quality of deep dish dough on a scale of 0-10

  Select 10 9 8 7 6 5 4 3 2 1 0

  • 10
  • 9
  • 8
  • 7
  • 6
  • 5
  • 4
  • 3
  • 2
  • 1
  • 0

• Dough divider is clean & in good repair

  Yes

  No

  N/A

• Dough rounder is clean & in good repair

  Yes

  No

  N/A

• VCM is clean & in good repair

  Yes

  No

  N/A

MISC

• Staff is in clean, groomed & in proper uniform

  Yes

  No

  N/A

• Store is staffed & scheduled for the current day's sales

  Yes

  No

  N/A

• Productivity goals being given & met

  Yes

  No

  N/A

• Store is equipped with a training tablet.

  Yes

  No

  N/A

• Only current & approved job helpers are in store

  Yes

  No

  N/A

• Store follows the dough and sauce build-to information from Caesar Vision.

  Yes

  No

  N/A

• Nightly Box, Cheese, and Soda counts are being completed.

  Yes

  No

  N/A

• Weekly inventories are being completed.

  Yes

  No

  N/A

• Envelope daily report printed each morning with back up documentation attached (deposit slips, payout, void, and modified order receipts).

  Yes

  No

  N/A

• Waste procedures are followed & confirmed in Caesar Vision

  Yes

  No

  N/A

• Only approved products are in use

  Yes

  No

  N/A

• Store only has approved equipment. It is clean and in good repair.

  Yes

  No

  N/A

• Stations are being cleaned throughout shift; clean as you go & buckets out

  Yes

  No

  N/A

• Dishes are properly cleaned & sanitized

  Yes

  No

  N/A

SIGN-OFF

• End Date:

  Date

• Upload Date:

  Date

• Auditor Signature

  Sign

• Restaurant Signature:

  Sign