Information
-
Audit Title
-
Document No.
-
Client / Site
-
Conducted on
-
Prepared by
-
Location
-
Personnel
-
Select date
First Impressions
-
Was the front door unlocked and / or open to welcome guests
-
Were the cigarette bins empty and clean
-
Was the front entrance tidy and clean
-
Was the light level appropriate for the time of day
-
Were the windows clean and the outside paintwork clean and in good order
-
Was the floor free of litter and unobstructed
-
Was the menu displayed clearly
-
Was external lighting fully operational
-
If door staff / host were present, was the interaction positive
-
Was the internal temperature suitable for the time of year
-
Were the fires lit
-
Was the licensing information displayed clearly including price list
-
Was the music level appropriate for the time of day
-
Were you welcomed professionally and offered coffee/food where appropriate
-
How good was the first interaction with a team member (bar or restaurant)
Behind the Bar
-
Did the bartender report all of the equipment to be working correctly
-
Were the fridges working correctly, ie temperature and lights
-
Was the bar floor clean
-
Were the shelves and bottles clean and dust free
-
Were the measures clean and non sticky
-
Was the wastage book in use
-
Was the bar adequately stocked and equipped including ice and fruit
-
Were all glasses clean and polished
-
Was the soda dispenser clean
-
Was the cleanliness of the bar at an acceptable level
-
Was the coffee machine clean
-
Was the bottle bin empty and clean
-
Was the coffee grinder clean and in working order
-
Was the bar area fully set with furniture, cocktail menus and clean
-
Was the bin clean both inside and outside
-
Was the till area clear of non essential items
-
Were tables / seats in the bar area free of chewing gum (underneath) and heavy staining
Lounge And Conservatory
-
Was the walkway to the conservatory clear of debris
-
Were the sauce bottles clean and well ordered
-
Was every table fully setup (napkins, wine glasses, cocktail menu, lunch menu, salt and pepper and cutlery)
-
Were all the light bulbs working
-
Were all the high hairs clean/ do they have safety tags
-
Was the waiter station(s) fully set with cutlery, condiments, reserve menus and cleaning materials
-
Were all of the menus clean, intact and unmarked
-
Were all tables / seats free of chewing gum (underneath) and heavy staining
-
Was the floor clear of debris and clean
-
Were all the tables 'napkin free' on the base
-
Were the floor staff wearing uniform (all black, apron) which was clean and pressed (no jumpers or cardigans or sleeveless tops
-
Was the internal woodwork free of dust and grease
-
Was the comfortable seating area clean and tidy
-
Were all the tables clean and set up
-
Were all tables and chairs clean and dust free
-
Were cleaning checklists in use
-
Was the carpet hoovered and free of debris
-
Was the toilet corridor clear and tidy
-
Was the fire door closed
-
Was the fire exit at the bottom of the stairs clear
Gents Toilets
-
Was the aroma acceptable
-
Did all the cubicles lock
-
Did all the toilets flush
-
Were the toilet cleaning brushes in an acceptable cindition
-
Did all cubicles have toilet roll
-
Was the urinal in working order
-
Were the mirrors and sinks clean, inc around base of taps
-
Was there hand soap and hot water
-
Was the bin clean
-
Was the hand dryer in working order
-
Were the skirtings and radiator clean and dust free
-
Was the decor in acceptable order
Ladies Toilets
-
Were the toilet cleaning brushes in an acceptable cindition
-
Was the aroma acceptable
-
Did all the cubicles lock
-
Did all the toilets flush
-
Did all cubicles have toilet roll
-
Were the mirrors and sinks clean, inc around base of taps
-
Was there hand soap and hot water
-
Was the bin clean
-
Was the hand dryer in working order
-
Were the skirtings and radiator clean and dust free
-
Was the decor in acceptable order
Disabled Toilet / Babychange
-
Was the aroma acceptable
-
Did all the cubicles lock
-
Did all the toilets flush
-
Did all cubicles have toilet roll
-
Were the mirrors and sinks clean, inc around base of taps
-
Was the baby change unit clean and in working order
-
Were the assistance rails clean and securely fixed
-
Was there hand soap and hot water
-
Was the bin clean
-
Were the skirtings and radiator clean and dust free
-
Was the hand dryer in working order
-
Were the toilet cleaning brushes in an acceptable cindition
-
Was the decor in acceptable order
Kitchen
-
Was the Head Chef on duty during your visit
-
Were all chefs in the correct jackets, trousers and aprons
-
Was the ventilation clean and working correctly
-
Was the floor clean and in good repair
-
Was the ceiling clean and in good repair
-
Was the lighting adequate
-
Was the crockery stored neatly
-
Were the table legs and surfaces clean
-
Were the sinks clean with hot water
-
Was the thermometer (probe) in working order with probe wipes
-
Were all the fridges in working order
-
Were all fridges clean internally and internally, including seals and corners
-
Were all utensils clean and fit for purpose
-
Were all freezers in working order
-
Were all freezers clean internally and externally and not "iced up"
-
Was all shelving clean and well organised
-
Were all fryers clean inside and out including inside workings
-
Were all small items of equipment clean, ie pizza roller
-
Were all cooking ranges clean and in working order
-
Was the pizza oven in good working order
-
Were the microwaves clean and in good working order (check corners)
-
Were the walls clean
-
Was the serving hatch clean and free of clutter
-
Was all food covered and chilled as required
-
Was all food in fridges/freezes date labelled
-
Were the cleaning schedules and all in one records up to date, and completed for the previous 7 days
-
Were cleaning schedules and all in one records filed in an acceptable, legible manner
-
Were all chefs in the correct footwear (not trainers and protective)
-
Were adequate hand washing facilities available (hot water, soap, blue roll and clean sink)
-
Was there any cooked food cooling in the kitchen
Dishwash / Pantry
-
Was the dishwasher clean both internally and externally (check up inside canopy)
-
Was the COSHH poster displayed clearly
-
Were chemicals in use correctly, and stored correctly
-
Was the sink clean
-
Were the cloths in use acceptable
-
Was the shelving clean and well ordered
-
Did the staff notice board display up to date correct information including Public/Employee Liability Insurance certificate
-
Was the H&S poster on display
-
Was the hand washing poster on display
Cellar
-
Were storage procedures adhered to, ie CO2 canister chained up, no food stored on floor
-
Was the door to the beer cellar closed
-
Was the area at the bottom of he fire exit stairs clear
-
Were the ice machines clean and he surrounding area tidy
-
Was the corridor to the cellar clean and free of debris
-
Was the cellar area generally clean and tidy
-
Were the stores locked
-
Were the stores clean and well ordered
-
Was the stock level acceptable
General Office/Storage/Admin
-
Was the office area tidy and well maintained
-
Had the management diary been completed over the past week
-
Was the manager smartly dressed
-
Had all Front of House checklists been completed for the previous two weeks
-
Had the 6 monthly risk assessments been reviewed
-
Had the 6 month fire safety plan been completed
-
Were H&S, Fire Safety, Training/Personnel, Cooksafe manuals available and well ordered
-
In the Health and Safety folder, was there a six monthly review on file, dated within the last six months
-
In the Cooksafe folder, was there a six monthly review on file, dated within the last six months
-
Were kitchen All in one records available and up to date, along with kitchen cleaning schedules
-
Were personnel and training records up to date
-
Had the authorisation to serve alcohol been completed by all FOH staff
-
Was there a training record for Licensed Training available
-
Were all spec sheets available and well ordered
-
Was there a copy of the Premises License in the safe, and copies of relevant personal licences
-
Was the safe locked and the key safe
-
Did the float amount to £500? 6 bumbags x £20, £150 in bar till and £220 in the safe
-
Stock Audit
-
Were the wine stores clean and well ordered
-
Was the electrical store clean and well ordered
Fire Safety
-
Have all fire extinguishers been checked within 12 months
-
Was there a six monthly review on file, dated within the last six months
-
Have all fire doors and alarms been checked
-
Was all emergency signage and lighting in good order
-
Were all test records up to date
Dry Stores in Kitchen
-
Was the dry store clean and well ordered
-
Was lighting adequate
-
Were the shelves clean
-
Was the floor clean
-
Was the stock level acceptable
Dessert Area
-
Was the floor clean
-
Was the bin clean, inside and outside
-
Were the fridges clean, including seals
-
Was the ice cream freezer clean, inc seals
-
Were the shelves clean and well ordered
-
Were all items in the fridges date labelled
-
Was the crockery and cutlery neat, tidy and clean
-
Was the hand wash sink clean and well supplied with soap and blue roll
Back Alley Area
-
Was the back door closed
-
Was the external passageway clean and free of debris
-
Was the used oil stored neatly and the surrounding area clean
-
Was the cigarette box empty and clean
-
Was the door to the storage area locked
-
Was the storage area clean and well ordred
-
Was the walk in fridge clean and well ordered
-
Was the walk in freezer clean and well ordered
-
Was the linen room tidy and well ordered
-
Were the cupboard areas in the linen room tidy
-
Was the laundry room tidy and well ordred
-
Was the floor clean
-
Was the back storage area generally clean and tidy
Garden
-
Was the garden furniture arranged neatly in the correct configuration
-
Was the ground well swept
-
We're the ashtrays clean
-
Was there any broken furniture in evidence
-
Were the parasols in working order
Hotel Entrance
-
Was the aroma acceptabe
-
Was the furniture grouped correctly
-
Was the entrance clear and tidy
-
Was the lighting acceptable
-
-
Hotel Stairway
-
Was the aroma acceptable
-
Were the stairs clear and clean
-
Were the handrails clear of grease
-
Was the lighting acceptable
-
Was the corridor free of debris (other than that caused by housekeeping)
-
Was the fire exit clear
-
Was the corridor clean and dust free
Bedrooms
-
Which rooms did you check
-
Was the aroma acceptable
-
Was the bed made correctly
-
Was the room generally clean and dust free
-
Was the window clean and the paintwork of an acceptable standard
-
Were the tv, coffee machine and hair dryer in working order
-
Was there tea/coffee supplies, water
-
Was all lighting in working order
-
Was the bathroom generally clean
-
Were the toiletry supplies acceptable
-
Were the towels clean and well displayed
-
Were the sink and bath taps clean, inc around the base
-
Were the warning signs on display - slippy surface, hot water
-
Was there a bathmat in evidence
-
Were the toilet cleaning brushes acceptable