Information

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

Audit Preparation

  • Review corrective actions for previous findings

Employee Training Audit

  • Can the employee explain how the machine is being used or how the process in being completed? (refer to standard work/training guide)

  • Does the employee feel they received adequate training on the machine or process? (refer to training checklist)

  • Can the employee explain what personal protective equipment is needed to perform the current task?

  • Can the employee explain the hazards associated with the machine or process? (Pinch points, sharp edges, etc)

  • Can the employee explain the importance of following standard work and training guides?

  • Can the employee locate the standard work, training guides, and drawings for the assigned task?

  • Can the employee explain why quality work is a top priority at Steffes? (review criteria for task, measurement tools used, etc)

  • Can the employee explain the purpose of the safety and quality metrics?

  • Can the employee explain what to do if the product, materials or supplies are nonconforming?

  • Can the employee explain the purpose and importance of their role in the Kanban system?

  • Does the employee feel comfortable reporting concerns to or asking questions of their supervisor? (supervisor's name)

  • Does the employee feel comfortable reporting concerns to or asking questions of their trainer? (trainer's name)

  • Observation-Is the employee performing tasks independently?

  • Is the employee aware of the other advancements or training opportunities offered at Steffes?

  • In your opinion, what is the most important thing about your job?

Competence, Awareness & Training Program Audit

  • Has Steffes determined the necessary competence for personnel performing work affecting conformity to product requirements?<br>

  • Where applicable, has Steffes provided training or taken other actions to achieve the necessary competence?<br>

  • Does Steffes provide qualified trainers to conduct annual compliance training for its staff, including both general and specific training pertinent to the staff's responsibilities?

  • Has Steffes evaluated the content of its training and education programs on an annual basis to determine that the subject content is appropriate and sufficient to cover the range of issues confronting its employees?

  • Has Steffes kept up to date with industry standards and adapted its education and training program accordingly?

  • Has Steffes formulated the content of its education and training program to consider results from its audits and investigations, results from previous training and education programs, trends in Safety or Quality reports?

  • Has Steffes evaluated the appropriateness of its training format by reviewing the length of the training sessions, whether training is delivered via live instructors or via computer-based training programs, the frequency of training sessions and the need for general and specific training sessions?

  • Does Steffes seek feedback after each session to identify shortcomings in the training program and does it administer post-training testing to ensure attendees understand and retain the subject matter delivered?

  • Has Steffes documented who has completed the required annual harassment prevention and hazard communication training?

  • Is the Steffes staff attendance and participation in compliance training a condition of continued employment and that failure to comply with training requirements could result in disciplinary action?

  • Does each member of the staff have a training plan for the coming year, with time scheduled in advance for training events?

  • Is each employee encouraged to obtain higher qualifications and improve their knowledge and skills?

  • Is there a process to regularly evaluate the effectiveness of training?

  • Does Steffes have clear procedures to ensure supervisors are properly trained and competent?

  • Has the Training Specialist and Value Stream Managers evaluated the effectiveness of the actions taken?<br>

  • Has Steffes ensured that its personnel are aware of the relevance and importance of their activities and how they contribute to the achievement of the quality objectives?<br>

  • Has Steffes maintained appropriate records of education, training, skills and experience (see 4.2.4)?<br>

Review Input

  • Customer feedback? Positive or negative - has it been addressed?<br>

  • Process performance and product conformity?<br>

  • Status of preventive and corrective actions?<br>

  • What changes (positive or negative) could affect the quality management system?<br>

  • Recommendations for improvement? (QCI's, training requests, quality, etc.)<br><br><br><br><br><br><br>

Review Output

  • Has Steffes agreed to and performed an improvement of product related to customer requirements if needed?<br>

  • Resource needs?<br>

  • Metrics

Rev: Basic Date: 1/27/2014 Location: J:Company Data/Forms & Logos/Training Approved: Kristal Fields

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