Information

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

  • Student's Name

  • Supervisor's Name

  • Qualification being assessed

  • Enrolment Type

  • Assessment conducted by:

  • THE FOLLOWING QUESTIONS ARE TO BE ANSWERED IF ASSESSMENT CONDUCTED BY EMPLOYER BASED ASSESSOR

  • Employer Based Assessor's Name

  • Completed Qualification held by Employer Based Assessor

  • Have you worked in a supervisory position in the children's services industry (for example child care centre director or family day care co-ordinator) for a period of at least six months

  • Have you read, and understood, the Practical Skills Checklist that you are assessing?

  • Are you aware that the student will see a copy of this report?

  • Are you willing to be contacted should further verification of this statement be required?

  • What is your relationship to the student?

  • How long have you worked with this student?

  • How closely do you work with the student in the area being assessed?

  • Elements and Performance Criteria

Element 1 - Demonstrate an understanding of legislation and common law relevant to work role

  • 1.1 Demonstrate in all work, an understanding of the legal responsibilities and obligations of the work role

  • 1.2 Demonstrate key statutory and regulatory requirements relevant to the work role

  • 1.3 Fulfil duty of care responsibilities in the course of practice

  • 1.4 Accept responsibility for own actions

  • 1.5 Maintain confidentiality

  • 1.6 Where possible, seek the agreement of the client prior to providing services

Element 2 - Follow identified policies and practices

  • 2.1 Perform work within identified policies, protocols and procedures

  • 2.2 Contribute to the review and development of policies and protocols as appropriate

  • 2.3 Work within position specifications and role responsibilities

  • 2.4 Seek clarification when unsure of scope of practice as defined by position description or specific work role requirements

  • 2.5 Seek clarification of unclear instructions

Element 3 - Work ethically

  • 3.1 Protect the rights of the client when delivering services

  • 3.2 Use effective problem solving techniques when exposed to competing value systems

  • 3.3 Ensure services are available to all clients regardless of personal values, beliefs, attitudes and culture

  • 3.4 Recognise potential ethical issues and ethical dilemmas in the workplace and discuss with an appropriate person

  • 3.5 Recognise unethical conduct and report to an appropriate person

  • 3.6 Work within boundaries applicable to work role

  • 3.7 Demonstrate effective application of guidelines and legal requirements relating to disclosure and confidentiality

  • 3.8 Demonstrate awareness of own personal values and attitudes and take into account to ensure non-judgemental practice

  • 3.9 Recognise, avoid and/or address any conflict of interest

Element 4 - Recognise and respond when client rights and interests are not being protected

  • 4.1 Support the client and/or their advocate/s to identify and express their concerns

  • 4.2 Refer client and/or their advocate/s to advocacy services if appropriate

  • 4.3 Follow identified policy and protocols when managing a complaint

  • 4.4 Recognise witnessed signs consistent with financial, physical, emotional, sexual abuse and neglect of the client and report to an appropriate person as required

  • 4.5 Recognise and respond to cultural/linguistic religious diversity, for example providing interpreters where necessary

  • REQUIRED SKILLS AND KNOWLEDGE

  • This describes the essential skills and knowledge and their level required for this unit.

  • Essential knowledge:

It is critical that the candidate demonstrate knowledge of:

  • Distinction between ethical and legal problems

  • Importance of ethics in practice

  • Importance of principles and practices to enhance sustainability in the workplace, including environmental, economic, workforce and social sustainability

  • Work health and safety (WHS) requirements

  • Outline of common legal issues relevant to the workplace

  • Overview of relevant legislation in the sector and jurisdictions

  • Principles and practices for upholding the rights of the client

  • Principles and practices of confidentiality

  • Relevant standards and codes of practice in the sector

  • Rights and responsibilities of clients

  • Rights and responsibilities of workers

  • Specific principles underpinning duty of care and associated legal requirements

  • Strategies for addressing common ethical issues

  • Strategies for contributing to the review and development of policies and protocols

  • Strategies for managing complaints

The candidate must also be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role, such as knowledge of:

  • Overview of the legal system

  • Principles and practices for upholding the rights of the children and young people

  • Principles of ethical decision-making

  • Reporting mechanisms for suspected abuse of a client

  • Strategies for managing abuse of a client

  • Types of abuse experienced by client (including systems abuse)

  • Types of law

  • Essential skills:

It is critical that the candidate demonstrate the ability to:

  • Demonstrate understanding of and adherence to own work role and responsibilities

  • Follow organisation policies, protocols and procedures

  • Work within legal and ethical frameworks

  • In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

These include the ability to:

  • Apply reading and writing skills required to fulfil work role in a safe manner and as specified by the organisation

  • Apply oral communication skills required to fulfil work role in a safe manner and as specified by the organisation

  • Apply problem solving skills that require negotiation to resolve problems of a difficult nature within organisation protocols

  • Consult with a variety of stakeholders in order to achieve service objectives

  • Comments

  • EMPLOYER DECLARATION: I declare that a fair, valid, reliable and flexible assessment has been conducted with this student, and I have provided appropriate feedback

  • STUDENT DECLARATION: I declare that I have been assessed in this unit, and I have been advised of my result. I am also aware of my appeal rights.

  • BRIGHT FUTURES TRAINING COLLEGE ASSESSOR DECLARATION

  • I have reviewed this process for assessment of this student's DEMONSTRATION OF PRACTICAL SKILLS and I deem the outcome to be:

  • Bright Futures Training College Assessor Signature

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