Title Page
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Site conducted
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Tropical Smmothie Cafe Date Store #
Parking lot/Entry way
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Is the parking lot free of debri?
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Is the dumpster area Clean and free of debri?
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Is the entry door clean?
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Is the open sign on?
Lobby
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Is the subway tile under the smoothie bar clean?
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Are the tables clean?
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Are the chairs wiped down?
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Are the windows clean?
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Are the floors free of debri?
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Is the music on?
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Are the walls clean?
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Are the base boards clean?
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Are the edges and sills free of dust?
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Is the a/c vents clean and free of dust?
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Are all the light bulbs working?
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Is the high chair clean and in working condition?
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Are lobby mats in good condition and clean?
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Is the bar top by smoothie line clean?
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Are the napkin holders clean & full?
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Are the straw containers clean & full?
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Is the POS counter/ shelves clean & organized?
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Togo cubbie's clean?
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Are all cubbie practices being followed?
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Are the trash cans wiped down?
Women's Restroom
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Is the floor clean?
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Is the mirror clean?
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Is the sink clean?
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Are the walls clean?
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Is the door clean & in working order?
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Is the toilet clean?
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Is there toilet paper?
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Are the vents clean?
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Is the trash can in working order?
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Is there hand soap?
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Is there paper towels?
Men's Restroom
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Is the floor clean?
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Is the miror clean?
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Is the sink clean?
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Are the walls clean?
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Is the door clean & in working order?
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Is the toilet clean?
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Is there toilet paper?
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Are the vents clean?
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Is the trash can in working order?
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Is there hand soap?
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Is there paper towels?
Smoothie line
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Are blender cups clean?
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Are the date lables above correct?
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Are the date lables below correct?
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Smoothie bar clean?
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Proper measuring utensils being used?
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Leveling scoops?
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Spin Packs properly portioned? (1.5oz)
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Are the supplement containers clean and displayed well?
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Are the cooler gaskets clean?
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Are the cooler vents and coils clean?
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Are walls around smoothie bar clean?
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Is the trash free of wasted product?
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Is the ice well clean?
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Is the water pump clean?
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Is the water tower clean?
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Are the blender bases & hoods clean?
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Are blender lids clean?
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Is the wall behind blenders and sink clean?
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Is the shelf above the blenders clean?
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Is the rinse sink clean and free of build up?
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Paper towels stocked?
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Is there hand soap?
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Is there a sanitizer bucket out?
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Are the monitors clean?
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Are the orders being cleared out after being made?
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Smoothies filled to proper line?
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Are the tickets following the blender cup?
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Are the Floor drains clean and free of build up?
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Does the drain have a filter in it?
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Is the floor clean?
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Proper Togo carrier policies being followed?
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Are employees washing hands when changing tasks?
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Are the employees using paper towel to turn off the tap?
Food line
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Are date labels above correct?
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Are the date labels below correct?
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Are the proper measuring utensils out?
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Is the make line clean?
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Chicken portions properly measured? (1.5 oz, 2 oz, 3 oz)
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Are the OnCues clean?
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Is the trash free of wasted product?
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Are the floor drains clean and free of build up?
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Does the drain have a filter in it?
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Are the walls clean?
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is the floor clean?
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Are the monitors clean?
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Are the oven's clean?
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Is there a sanitizer bucket out?
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is the finish line clean?
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Are the wraps made to company standard?(wraps should be length of the knife)
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Are the cabinets above food line clean?
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Togo bags stocked?
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Are the orders being cleared out after there made?
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Are the a/c vents clean?
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Do employees change gloves and washing hands between tasks?
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Are employees using paper towel to turn off the tap?
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Are the cooler gaskets clean?
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Are the cooler vents and coils clean?
Mop sink
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Is this area Clean?
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Are all mops hanging not sitting in the sink?
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Is the dustpan free of debris?
Ice machine
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Is the unit free of dust (screens clean)?
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Is the unit free of mold build up inside?
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Are the maintenance lights cleared out?
Managers Desk
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Is the desk clean and organized?
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Is Synergy unavailable for employee access without manager supervision?
Prep area
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Prep area clean?
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Are the floors clean?
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Are the walls clean?
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Are the utensil drawers clean?
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Is under the prep station clean?
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Is there a sanitizer bucket?
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Is the back door clean?
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Is the hand sink clean?
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Are there paper towels?
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Is there hand soap?
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Is the floor drain clean/ cover wiped down?
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Does the drain have a filter in it?
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Are the base boards clean?
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Is the trash free of wasted product?
Weekly Audits & Important Tracking
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Is the last audit and action plan posted?
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Are the Temp logs current?
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Are the deposits complete within 2 days?
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Is the petty cash $400 total?
Dish area
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Are the floors clean?
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Are the walls clean?
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Are the sink compartments clean?
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Are the dishes being properly stored?
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Is the floor drain clean/ cover wiped down?
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Does the drain have a filter?
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Are the base boards clean?
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Are there sanitation strips available?
Walk-in fridge
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Is it clean and organized?
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Are the date labels within parameters?
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Is product being properly rotated?
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Are the walls and shelving free of mold build up?
Walk in/ freezers
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Is it clean and organized?
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Is product properly being rotated?
Uniform standard's
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Are all employees wearing name tags?
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Are all employees wearing the proper pants/shorts?
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Are all employees wearing proper shirts?
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Are all employees wearing proper shoes?
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Are all employees wearing a hat / visor & hairnet?
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Are all employees following the cell phone policy?
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Is the piercing policy being enforced?
Customer service
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Are the guest being greeted upon entry?
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Is the cashier asking about the app?
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Is the guest offered info on how to do the survey?
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Did the cashier thank the guest for coming in?
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Was the cashier smiling and engaging with the customers?
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Are the other employees engaging in customer service by smiling and welcoming the guest?
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Are the employees checking on guests orders or doing table touches?
SMG
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Is my SMG score in range for company standards
SMG Score
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What is my store's SMG score?