Title Page
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Fire
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Is there a fire certificate or other local document if required by local legislation in place. <br>
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Does the store have a process to identify staff who are in the building which can be used for a role call in an emergency situations
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Is the store using a visitors registers to account for all visitors including contractors in the event of an emergency?
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Is the emergency signage adequate? Can you tell how you would evacuate in the event of an emergency.
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Do all the emergency exits open easily and fully?
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Is fire fighting equipement in place and accessible as required by country legisltion? Extinguishers, hose reals etc
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Does the store manager understand their life safety systems and how they work? i.e. Smoke detection, sprinklers and how they work and interact with the landlord/shopping centre?
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If the store has a fire panel does it have power to it
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If the store has a fire panel is it showing any faults or zones dissabled
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If the store has a fire panel is there a list of what the zones relate to
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Can the store manager demonstrate how they have trained their team?
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Do the store team know what the alarms sounds like? Sample three people
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Do the store team knowwhat they will do if they hear the fire alarm. Sample three people
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do the store team know how to sound the alarm. Sample three people
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Has an assembly point been identified where a role call of staff should be carried out?
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Has the store/shopping centre carried out a practise evacuation?
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Does the store have an emergency plan if the alarm sounds?
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Has the store mananger read and understands the FHS Franchise - Global Minumum Standard?
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Is there a Fire Safety store opening daily checklist?
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Has the store manager identifed significant risk in their store and considered appropriate control measures e.g. appropriate staff training?
Health and Safety
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Has a process been established for recording and reporting accidents?
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Do staff know to report accidents to a member of manangement?
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Does the store manager know to report accidents resulting in significant injuries such as death, amputation or significant burns to the country manager/ managing director
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Does the store manager know to report issues with Marks and Spencer sales floor equipment that results in injury to the country manager/ managing director
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Does the store manager know to report complaints of injury or dangerous occurrence from goods sold to customers to the country manager/ managing director
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Have risk assessments been completed by a competent person if required by local legislation?
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Has any training or instruction required as a result of the risk assessments been completed?
Food Safety
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Is there a licence to sell foods in place if required by local legislation?
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Has Food Safety Training been completed (according to the matrix) and "test me" cards completed for stores that sell food
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Is protective equipment available for use in hospitality areas and process in place for laundering?
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Are hand washing facilties available warm running water, soap and hand towels?
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"Are they using Diversey approved cleaning materials in the hospitality areas?
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If they are unable to procure diversey products have they contacted the International TSL Team for advice?"
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Are Allergens tickets in place?
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Do they have digital thermometer probes available and have they been calibrated?
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Is there a pest control regime in place in line with the Global Minimum Standard where the store sells food?
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Have they established a process for monitoring chilled and frozen food in the store according to the GMS?
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Has all local sourcing of products been aprroved for use by the International Technical Food Manager? (Andrew Machon)