TSO Cadet - Onsite Checklist

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Infrastructure Checks

• Does Infrasight show any errors? (If 'yes' provide details)

  No

  Yes

• Does AirWaves show any errors? (If 'yes' provide details)

  No

  Yes

• Does a physical sighting (Campus Distributor) suggest any hardware errors? (If 'yes' provide details)

  No

  Yes

• Are any existing incidents in Remedy in relation to any DER Infrastructure? (Provide INC numbers and description)

  No

  Yes

• Does IMM show any errors in its Event Log? (If 'yes' provide details)

  No

  Yes

• Other Comments

DER Incident Checks (Laptops)

• Are there outstanding incidents in Remedy?

  No

  Yes

• Are there any parked requests in Kinetic?

  No

  Yes

• Are there any incidents in e-Trac that require action?

  No

  Yes

• Other Comments

RMU Checks

• Are all 'POOL' numbers correct, when compared to data in RMU?

  Yes

  No

  N/A

• Have staff loans been acknowledged?

  Yes

  No

  N/A

• Have all User/Loan Charters been uploaded?

  Yes

  No

  N/A

TSO Report

• Does a TSO report need to be completed?

  No

  Yes

• Other Comments

Device Management

• Do any devices require re-imaging?

  No

  Yes

• Are devices awaiting 'Under Warranty' repair?

  No

  Yes

• Are there any "Non Warranty' devices awaiting repair?

  No

  Yes

• Are there any devices awaiting User Collection?

  No

  Yes

• Are devices labelled appropriately?

  Yes

  No

  N/A

• Other Comments

• TSO Cadet - Onsite Checklist --- created by Michael Richardson