TTS Service/Repair form

• Reference No.

• Customer

• Location

• Contact & Telephone No.

• Registration

• Fault as reported

• Instructions to Engineer

• Date Fault reported

  Date

• Fault logged by

On-Site Worksheet

• Engineers Name

• Date/time of Visit

  Date

• Is interior clean?

  Yes

  No

• Take a photo

  Media

• Any marks/damage?

  Yes

  No

• Enter details

• Any warning lights on dashboard?

  Yes

  No

• Take photo

  Media

• Any other issues?

  Yes

  No

• Please describe issue

• CCTV Manufacturer

  Select

• CCTV Model

  Select

• No. of Cameras

• Other Equipment - please detail

Actions Taken

• Fault Found

• Action taken

• Repair complete

  Yes

  No

• Enter reason it was not completed

• Explain why not

• System Operational

  Yes

  No

• Travel Time

• Wait Time

• Repair Time

• Cameras Replaced

  Select

• DVR Replaced

  Select

• Other equipment replaced or installed

• Photo of all camera images on monitor

  Media

• Confirm walk round video taken

  Yes

  No

• Explain why a video could not be taken

  Yes

  No

• Any warning lights on Dashboard

  Yes

  No

• Take a photo of the dashboard lights

  Media

• Any other issues

  Yes

  No

• Please detail the issues

• Signature

  Sign