Two Men And A Truck - Torrance, CA 0399 Copy

• Sales Order#

• Truck #

• Crewmembers

• Customers Name / Address

• Conducted on

  Date

• Prepared by

Team Presentation

• Are employees in uniform, and neat in appearance?

  Yes

  No

  N/A

• Does the crew demonstrate good attitudes and energy?

  Yes

  No

  N/A

Safety

• Are safety cones and wheel chocks properly in place?

  Yes

  No

  N/A

• Picture of safety cones and wheel chocks

  Media

• Is the parking brake up?

  Yes

  No

  N/A

Paperwork

• Is the paperwork filled out properly?

  Yes

  No

  N/A

• Picture of paperwork.

  Media

• Did the customer select Basic Valuation or Full Value Protection, and does the paperwork reflect that choice?

  Basic Value Protection

  Full Value Protection

  Neither

• Has the customer received the introduction card?

  Yes

  No

  N/A

• Does any additional paperwork need to be filled out i.e. release of liability etc.

  Yes

  No

  N/A

Move execution

• Have the ramps been placed?

  Yes

  No

  N/A

• Is the door-jamb protector in use?

  Yes

  No

  N/A

• Has floor protection been placed?

  Yes

  No

  N/A

• Is the truck placed in the optimal position?

  Yes

  No

  N/A

• Are items properly wrapped?

  Yes

  No

  N/A

• Picture of pad/shrink wrapped items

  Media

• Is the truck properly packed?

  Yes

  No

  N/A

• Picture of back of truck

  Media

• Is the crew moving with a sense of urgency and efficiency?

  Yes

  No

  N/A

• Is the crew maintaining a neat work environment? I.E: folding pads as they go, collecting trash as they go, etc.

  Yes

  No

  N/A

• Picture of walkway etc.

  Media

• Are the movers utilizing dollies and exhibiting proper moving technique?

  Yes

  No

  N/A

• Are there any unique challenges or risk factors associated with this move?

  Safe

  At Risk

  N/A

• Have there been any damages thus far?

  Yes

  No

  N/A

• Damaged items.

  Media

• Picture(s) of any special and noteworthy conditions

  Media

Customer Satisfaction

• Did the crew arrive on time?

  Yes

  No

  N/A

• Is the customer pleased with our services so far?

  Yes

  No

  N/A