Title Page

  • UFF Service Order Number (Not AWMS)

  • Conducted on

  • Prepared by

  • Address of Connection
  • Product Type

  • Is ONT Activated

  • Connection type

  • Who is responsible for the failed install?

  • Is RGW/Modem onsite?

  • If RSP activate's via IVR/phone, has this been achieved?

  • Please Provide detail:

  • Has RSP been contacted for troubleshooting

  • Please contact RSP for Troubleshooting (up to 30min)

  • Has 30min of troubleshooting been completed?

  • Premise Networking Product

  • Is there a Voice port issue?

  • Please provide comment:

  • Is STB onsite?

  • Is there a Health & Safety issue?

  • Please provide comment:

  • Please provide additional information

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.