Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
GRH3.2 Airside Operations- bag room set up.
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3.2.1 Was the bag room set up when check-in opened? (barrows, extra bag tags etc)
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3.2.2 Are ramp agents checking bag tags to ensure bags are load onto the correct barrows?
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3.2.3 Are barrows correctly loaded ( to correct height) and are tarpolines used in inclement weather?
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3.2.4 Are restricted items being segregated as required, are they correctly tagged and is AMCO being advised of the details?
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3.2.5 Is the process for guests reclaiming checked baggage understood, including the requirement for re-screening and a staff member to be present?
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3.2.6 Are priority and connection bags sorted together for ease of loading?
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3.2.7 Is the domestic/international transfer baggage process robust?
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3.2.8 Are AAA requirements being met including production of the hold baggage declaration?
GRH3.2 Pre-arrival
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3.2.9 Are pre-flight briefings being held with inbound and outbound loads communicated to the agents?
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3.2.10 Did PCL/delegate obtain the inbound and outbound LIR and communicate the content to his team members?
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3.2.11 Were all ramp staff on bay by -5 and ready for the arrival with chocks, wands, headset available and was GSE behind the equipment lines?
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3.2.12 Were FOD checks completed prior to a/c arrival? Were there adequate FOD bins available?
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3.2.13 Are spill kits available?
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3.2.14 Was the aerobridge correctly in the "home" position and unimpeded by GSE?
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3.2.15 Were staff aware of fuelling hazards and the location of the emergency fuel shut off, showers and eye wash stations?
