Information
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Work Packet ID
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Address
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Conducted on
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Prepared by
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Company
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Technician
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Field Manager
Fault Type & Evidence
What CSA is the Fault Found in
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- CSA01
- CSA02
- CSA03
- CSA04
- CSA05
- CSA06
- CSA07
- CSA08
- CSA09
- CSA10
- CSA11
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Faulty Network Category
- OSB Hard Surface Reinstatement
- Blocked Duct (Fixed Fibre) 4.2.1
- Blocked Microduct issues 4.2.2
- Re-position / Create Lateral (Drop off / Duct Tee) 4.2.4
- Repair Damaged FAT 4.2.3
- UFB network fibre - Locate / Repair feeder fibre issues 4.2.5
- UFB Splitter - Replace Splitter 4.2.6
- PON issue - Inside plant to investigate / repair / reseet and correct PON Connection 4.2.7
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Please select Surface Type
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Panel dimensions of area reinstated e.g. 2.0m x 3.5m = 7msq
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Evidence Cam images before reinstatement
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Evidence Cam Images of Permanent Reinstatement
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Notes:
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Area of reinstatement p/msq e.g. 2.0m x 3.5m = 7msq
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Evidence Cam images before reinstatement
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Evidence Cam Images of Permanent Reinstatement
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Notes:
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Terminal ID / Service enclosure ID where Faulty Network claim has originated from
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Has the Field Manger given permission to excavate
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Why have you not obtained FM approval?
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Has all trouble shooting been completed as per ND0563 v2.4 before excavating?
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Why hasn't trouble shooting been completed before excavating?
What plans did you have on site before excavating?
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- B4UDigs / Obstruction Plans
- Underground Plans
- CPA
- UFB As-Built (if Available)
- NetMap Plans
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Please Select where Fault is located on the Network
- From FAT/FFP to Drop off (Communal Network)
- Existing (Legacy Duct) to Boundary
- Other
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Please select Network Fault?
- 50/100mm MH to boundary
- 50/100mm MH to BDD
- 50/100mm MH to HH
- 50/100mm BDD to BDD
- 50/100mm MH to Pedestal
- Duct blocked at Lateral
- Duct blocked at Manhole
- Duct Blocked at POE
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Detailed description of the blockage cause
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Evidence Cam Image of location before excavation to give perspective of where fault was,
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Evidence Cam Image of network fault (What have you found)
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Evidence Cam Image of network repair (What did you repair)
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Where is fault located on Network?
- 15/20mm from Pole to boundary
- 15/20mm from pillar to boundary
- 15/20mm from BDD to boundary
- Other
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Detailed description of the blockage cause
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Evidence Cam Image of location before excavation to give perspective of where fault was,
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Evidence Cam Image of network fault (What have you found)
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Evidence Cam Image of network repair (What did you repair)
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Detailed description of the blockage cause
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Evidence Cam Image of location before excavation to give perspective of where fault was,
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Detailed description of the issue
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Evidence Cam Image of network fault (What have you found)
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Evidence Cam Image of network repair (What did you repair)
What plans did you have on site before excavating?
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- B4UDigs / Obstruction Plans
- Underground Plans
- CPA
- UFB As-Built (if Available)
- NetMap Plans
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Please Select where Fault is located on the Network
- Dig and fix at clamshell / Lateral Joint
- Dig and fix at straight joint
- Dig and fix kinked / Damaged Ribbonet
- Dig and fix to locate issue / Excavate mid-point for better blow location
- Other
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Detailed description of the blockage cause
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Evidence Cam Image of location before excavation to give perspective of where fault was,
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Evidence Cam Image of network fault (What have you found)
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Evidence Cam Image of network repair (What did you repair)
What plans did you have on site before excavating?
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- B4UDigs / Obstruction Plans
- Underground Plans
- CPA
- UFB As-Built (if Available)
- NetMap Plans
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Detailed description of the need for duct access
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Evidence Cam Image of location before excavation to give perspective of where fault was,
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Evidence Cam Image of network fault (What have you found)
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Evidence Cam Image of network repair (What did you repair)
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Detailed description of the blockage cause
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Evidence Cam Image of location before excavation to give perspective of where fault was,
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Evidence Cam Image of network fault (What have you found)
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Evidence Cam Image of network repair (What did you repair)
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Dig and fix at straight joint
- Sediment build up
- Dig and fix of kinked tube
- Unseated connector.
- Tubes jointed incorrectly
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Detailed description of the blockage cause
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Evidence Cam Image of location before excavation to give perspective of where fault was,
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Evidence Cam Image of network fault (What have you found)
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Evidence Cam Image of network repair (What did you repair)
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Dig and fix at clamshell
- • Sediment build up
- • Kinked or crushed tube
- • Unseated connector.
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Evidence Cam Image of location before excavation to give perspective of where fault was,
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Detailed description of the blockage cause
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Evidence Cam Image of network fault (What have you found)
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Evidence Cam Image of network repair (What did you repair)
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Please Select what plant was damaged / Repaired
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Damaged IFDB
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Evidence Cam Image of location before excavation to give perspective of where fault was,
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Evidence Cam Image of network fault (What have you found)
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Evidence Cam Image of network repair (What did you repair)
What plans did you have on site before excavating?
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- B4UDigs / Obstruction Plans
- Underground Plans
- CPA
- UFB As-Built (if Available)
- NetMap Plans
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Damaged ABFAT
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Evidence Cam Image of location before excavation to give perspective of where fault was,
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Evidence Cam Image of network fault (What have you found)
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Evidence Cam Image of network repair (What did you repair)
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Damaged FAT
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Evidence Cam Image of location before excavation to give perspective of where fault was,
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Evidence Cam Image of network fault (What have you found)
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Evidence Cam Image of network repair (What did you repair)
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Damaged Aerial FAT
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Evidence Cam Image of location before excavation to give perspective of where fault was,
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Evidence Cam Image of network fault (What have you found)
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Evidence Cam Image of network repair (What did you repair)
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Re-position lateral / drop off / Install duct tee or install new lateral / Network Extension
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Detailed description of why works are required
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Evidence Cam Image of location before excavation to give perspective of location of works
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Evidence Cam Image of excavation
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Evidence Cam Image of network extension (Works undertaken)
What plans did you have on site before excavating?
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- B4UDigs / Obstruction Plans
- Underground Plans
- CPA
- UFB As-Built (if Available)
- NetMap Plans
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Creating new Ribbonet Drop off
- Drop added to existing clamshell
- Drop of created in new location
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Detailed description of why works are required
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Evidence Cam Image of location before excavation to give perspective of location of works
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Evidence Cam Image of excavation
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Evidence Cam Image of network extension (Works undertaken)
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Installation of New Lateral
- Network extension from Pole to boundary
- Network extension from BDD to boundary
- Network extension from MH to boundary
- Network extension from FAT to Pole
- Network extension from Pole to BDD
- Other
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Detailed description of why works are required
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Evidence Cam Image of location before excavation to give perspective of location of works
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Evidence Cam Image of excavation
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Evidence Cam Image of network extension (Works undertaken)
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UFB Network fibre - locate, repair feeder fibre issues
- Fibre fault found between Exchange and
- Fibre fault found between Cabinet and
- Fibre fault found between FFP and
- Fibre fault found between FAT and
- Fibre fault found between OFDC and
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Fibre fault found between OFDC and
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Evidence Cam Image of location before excavation to give perspective of where fault was,
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Evidence Cam Image of network fault (What have you found)
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Evidence Cam Image of network repair (What did you repair)
What plans did you have on site before excavating?
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- B4UDigs / Obstruction Plans
- Underground Plans
- CPA
- UFB As-Built (if Available)
- NetMap Plans
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Fibre fault found between FAT and
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Evidence Cam Image of location before excavation to give perspective of where fault was,
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Evidence Cam Image of network fault (What have you found)
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Evidence Cam Image of network repair (What did you repair)
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Fibre fault found between FFP and
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Evidence Cam Image of location before excavation to give perspective of where fault was,
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Evidence Cam Image of network fault (What have you found)
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Evidence Cam Image of network repair (What did you repair)
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Fibre fault found between Cabinet and
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Evidence Cam Image of location before excavation to give perspective of where fault was,
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Evidence Cam Image of network fault (What have you found)
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Evidence Cam Image of network repair (What did you repair)
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Fibre fault found between Exchange and
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Evidence Cam Image of location before excavation to give perspective of where fault was,
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Evidence Cam Image of network fault (What have you found)
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Evidence Cam Image of network repair (What did you repair)
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4.2.6 - UFB Splitter - replace splitter
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Evidence Cam Image of location before excavation to give perspective of where fault was,
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Evidence Cam Image of network fault (What have you found)
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Evidence Cam Image of network repair (What did you repair)
What plans did you have on site before excavating?
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- B4UDigs / Obstruction Plans
- Underground Plans
- CPA
- UFB As-Built (if Available)
- NetMap Plans
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4.2.7 - PON Issue - inside plant to investigate, repair, reset and correct PON connection
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Evidence Cam Image of location before excavation to give perspective of where fault was,
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Evidence Cam Image of network fault (What have you found)
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Evidence Cam Image of network repair (What did you repair)
What plans did you have on site before excavating?
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- B4UDigs / Obstruction Plans
- Underground Plans
- CPA
- UFB As-Built (if Available)
- NetMap Plans
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Did you have network plans on site before excavating?
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Please upload Netmap and UFB Asbuilds used
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Why have you worked without network plans?
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Faulty Network Type
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Evidence Cam Image of Permanent reinstatement
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Evidence Cam Image of reinstatement showing site left in a temporary safe state
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Faulty Network Code
- FO3 - Faulty Network, hard surface
Fault Claim
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Number of Technicians on site
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List the Field Activity Applicable codes (Refer to FNT coded activity list), Once selected add the required quantity into the free text box under each code.
- FN-577NGA PROV (Provisioner/Fibre technician) Labour
- FN-707 Install Fibre Lead-in Through Communal Network to Boundary
- FN-760 Standard lateral - Excavation
- FN-760A Standard lateral - No Excavation
- FN-761 Standard Fibre Lateral – Extra Rate for Additional Tubes (>2tubes)
- FN-A16 Install PON Splitter (Connectorised)
- FN-A16A Install PON Splitter (fusion spliced)
- FN-A16AS Subsequent Install PON Splitter (fusion spliced)
- FN-A16B PON Splitter Rehoming (same POLT site)
- FN-A16BS Subsequent PON Splitter Rehoming (same POLT site)
- FN-A16C PON Splitter Rehoming (different POLT site)
- FN-A16CS Subsequent PON Splitter Rehoming (different POLT site)
- FN-A16D PON ONT Rehoming
- FN-A16DS Subsequent PON ONT Rehoming
- FN-A16E PON Splitter and Bearer RQ
- FN-A16ES Subsequent PON Splitter and Bearer RQ
- FN-A16S Subsequent Install PON Splitter (Connectorised)
- FN-A17 Fibre Transmission connection
- FN-A17C Fibre Transmission Relinquishment (RQ) Per bearer per site
- FN-A17S Subsequent Fibre Transmission connection
- FN-B22 L2 Traffic Management (Berm) On A L2 Road
- FN-B22a L2 traffic management - road, on a L2 Road
- FN-C13.1 Joint 1-way Microduct (1 tube)
- FN-C13.2 Joint 4-way Microduct (1-4 tubes)
- FN-C13.3 Joint 7-way Microduct (1-7 tubes)
- FN-C13.4 Joint 12-way Microduct (1-12 tubes) or 10+1-way (1-11 tubes)
- FN-C13.5 Joint 12+3-way Microduct (1-15 tubes)
- FN-C13.6 Joint 26-way Microduct (1-27 tubes)
- FN-C14.1 Joint Fibre Cable (1-12 Splices)
- FN-C14.2 Joint Fibre Cable (13-24 Splices) - from 1 to 24 splices but greater than 12 splices
- FN-C14.3 Joint Fibre Cable (25-48 Splices) - from 1 to 48 splices but greater than 24 splices
- FN-C14.4 Joint Fibre Cable (49-96 Splices) - from 1 to 96 splices but greater than 48 splices
- FN-C14.5 Joint Fibre Cable (97-144 Splices) - from 1 to 144 splices but greater than 96 splices
- FN-C14.6 Joint Fibre Cable (145-216 Splices) - from 1 to 216 splices but greater than 144 splices
- FN-C14.7 Joint Fibre Cable (217-312 Splices) - from 1 to 312 splices but greater than 216 splices
- FN-D01a Outside Boundary Trenching Base Rate. Per trench metre
- FN-G01 Seal & Chip Seal Reinstatement: · footpath (standard up to 40mm) · residential driveway (up to 60mm)· commercial driveways (60mm and over)· roadways (60mm and over).
- FN-G02 Concrete Reinstatement:· footpath (standard up to 100mm) /·residential driveway (standard up to 150mm).
- FN-G02a Concrete Reinstatement: - commercial driveway (standard up to 200mm) - roadways (standard 200mm and over).
- FN-G03 Concrete aggregate (up to 100mm) Reinstatement, includes all aggregate/pebble types.
- FN-G03a Concrete aggregate (up to 200mm) Reinstatement, includes all aggregate/pebble types.
- FN-G04 Gravel Reinstatement.
- FN-G05 Rock (incl Loose Rock & Hard Rock) extra/over for trenching, drilling & thrusting.
- FN-G05a Rocksaw extra/over for trenching, drilling & thrusting.
- FN-G06 Gardens & Decorative Areas Reinstatement:· bark· pebbles· other decorative surface covering.
- FN-G06a Cobbles Reinstatement (where sand or metal base installation is appropriate)
- FN-G08 Outside Boundary only:Extra depth (per 100mm of depth) for trenching to a maximum of 1.5m depth.
- FN-I03.1 Install Fibre Access Terminal - Small / Medium MDU
- FN-I03.2 Install Fibre Access Terminal - Large MDU (48+ DP)
- FN-I03.3 Install Fibre Access Terminal (FAT) -External
- FN-I03.4 Install Fibre Access Terminal (FAT) -Aerial
- FN-I03.5 Install Fibre Access Terminal (FAT) -Feeder joint / BCJ
- FN-I03.6 Install Fibre Access Terminal (FAT) -In-line Closure
- FN-MBREAK1 Access known duct break for hauling of cable or ducting (no repair required)
- FN-MBREAK2 Access unknown duct break OR unknown blocked or damaged
- FN-R01a Civil Mobilisation - Up to 50m
- FN-R01b Civil Mobilisation - 51m to 250m
- FN-R01c Civil Mobilisation - 251m to 500m
- FN-R01d Civil Mobilisation - 500m to 1000m
- FN-R01e Reinstatement Mobilisation
- N-MEWP2 - Mobile Elevated Work Platform
- FN-E01B Outside Boundary Drilling & Thrusting - 110mm
- FN-E01A Outside Boundary Drilling & Thrusting - up to 63mm
- FN-N01 Network Extension -Excavation with Soft Surface Reinstatement
- FN-N02 Network Extension -Excavation with Hard Surface Reinstatement
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FN -577 Quantity
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FN-707 Quantity
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FN-760 Quantity
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FN760A Quantity
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FN-761 Quantity
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FN-A16 Quantity
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FN-A16A Quantity
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FN-A16AS Quantity
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FN-A16B Quantity
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FN-A16BS Quantity
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FN-A16C Quantity
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FN-A16CS Quantity
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FN-A16D Quantity
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FN-A16DS Quantity
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FN-A16E Quantity
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FN-A16ES Quantity
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FN-A16S Quantity
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FN-A17 Quantity
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FN-A17C Quantity
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FN-A17S Quantity
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FN-B22 Quantity
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FN-B22a Quantity
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FN-C13.1 Quantity
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FN-C13.2 Quantity
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FN-C13.3 Quantity
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FN-C13.4 Quantity
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FN-C13.5 Quantity
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FN-C13.6 Quantity
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FN-C14.1 Quantity
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FN-C14.2 Quantity
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FN-C14.3 Quantity
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FN-C14.4 Quantity
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FN-C14.5 Quantity
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FN-C14.6 Quantity
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FN-C14.7 Quantity
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FN-DO1a Quantity
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FN-G01 Quantity
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FN-G02 Quantity
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FN-G02a Quantity
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FN-G03 Quantity
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FN-G03a Quantity
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FN-G04 Quantity
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FN-G05 Quantity
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FN-G05a Quantity
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FN-G06 Quantity
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FN-G06a Quantity
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FN-G08 Quantity
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FN-I03.1 Quantity
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FN-I03.2 Quantity
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FN-I03.3 Quantity
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FN-I03.4 Quantity
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FN-I03.5 Quantity
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FN-I03.6 Quantity
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FN-MBREAK1 Quantity
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FN-MBREAK2 Quantity
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FN-MDUCT1 Quantity
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FN-MDUCT2 Quantity
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FN-MDUCT3 Quantity
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FN-R01a Quantity
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FN-R01b Quantity
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FN-R01c Quantity
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FN-R01d Quantity
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FN-R01e Quantity
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N-MEWP2 Quantity
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FN-E01B Quantity
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FN-E01A Quantity
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FN-N01 Quantity
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FN-N02 Quantity
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List the Material applicable codes (refer to FNT coded activity list).
- MDUCT1 Supply 20mm Duct glued
- MDUCT2 Supply 50mm Duct - rubber ring joined
- MDUCT3 Supply 100mm Duct - rubber ring joined
- MDUCT4 Supply 32mm Duct subduct
- MDUCT5 Supply 63mm Duct - continuous
- MDUCT6 Supply 110mm Duct - continuous
- MDUCT7 Supply 16mm HDPE Duct (surfaced mounted)
- MDUCT8 Supply 32mm HDPE Duct (surfaced mounted)
- MDUCT9 Supply Marley 32mm uPVC Duct (surfaced mounted)
- MB01B.1 Supply 100mm to 50mm tee
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MDUCT1 Quantity
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MDUCT2 Quantity
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MDUCT3 Quantity
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MDUCT4 Quantity
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MDUCT5 Quantity
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MDUCT6 Quantity
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MDUCT7 Quantity
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MDUCT8 Quantity
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MDUCT9 Quantity
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MB01B.1 Quantity
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Breakdown of materials used (Not included at Coded Material List)
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Total cost of materials used (Not Included at Coded Material List)
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Sub Contractor/Equipment Hire invoice if applicable
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Please provide cost (mark-up incl.)
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Please upload copy of Invoice
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List the admin activity as applicable (refer to FNT coded activity list >30min claims require additional approval for why)
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Additional adhoc pre-approval high costs claim. (Please detail what this claim is and attach a copy of pre-approval from your FM)
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FM Approval
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FM Approval