Virgin Media Faceplate Report 1.6

• Site conducted

  Select

• Job Number

• Site Address

• Conducted on

  Date

• Installed by

• Have you you asked the resident to show you that they existing services currently work ( TV, Sky receiver or other)?

• Does the resident have existing services ( Freeview, Sat, broadband)

  Yes

  No

• What services is the resident currently using

  Select freeview Sat TV Broadband None

  • freeview
  • Sat TV
  • Broadband
  • None

• Lockbox works completed?

  Yes

  No

• Please provide details

• Please provide photos of the lockbox and IRS cab including the link cables after complete works. (Please show cabinet and link cables)

  Media

• Has the socket been installed?

  Yes

  No

• Please provide details

• Please provide photos of the VM socket before and after install.

  Media

• Please provide details of the cables at the socket, are they Foam field?

  Select Yes No

  • Yes
  • No

• Please provide details

• Please provide pictures of the cables.

  Media

• Note that the expected VM signal levels at the socket is between -5db and +5db on the VM meters or 55db and 65db on the TV/Sat analysers

• Was the socket tested and passed?

  Yes

  No

• Please provide details

• Is there sufficient signal at the socket?

  Yes

  No

• Please provide details of the issues found.

• Please provide pictures of the test on meter screen.

  Media

• Was there issues with the signal at socket?

  Yes

  No

• What checks have you done to try to resolve the issue?

  Select Checked Other Cable Checked Diplexers Checked Signal at Taps Checked Faceplate

  • Checked Other Cable
  • Checked Diplexers
  • Checked Signal at Taps
  • Checked Faceplate

• If the issue still persists, Please inform the Office immediately.

• Have you checked if all existing services work after the new VM faceplate was installed?

  Yes

  No

• By signing the below, I confirm the work has been carried out to a satisfactory standard.

• Residents Name

  Sign

undefined