Title Page
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Audit Title
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Store Name:
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Store Location
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Conducted on
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Prepared by:
Visual Merchandising Audit
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Company Information
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Audit Content
Store Exterior
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Is signage clearly visible to passing pedestrian and car traffic?
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Are store hours up to date and visible?
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Is the current campaign in the window display?
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Is the correct layout of mannequins implemented?
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Are mannequins dressed as per window guidelines and well styled?
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Do window displays feature the latest campaign?
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Are lightings working and well positioned?
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Are windows well lit with product highlighted after closing hours?
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Is someone responsible for keeping signage/exterior clean?
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If landscaping is applicable, is it well maintained?
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If parking is available, is it clearly marked?
Store Layout
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Is the correct arrangement applied, as per guidelines?
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Are display areas well maintained and clean?
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Does the fixture placement allow natural customer flow?
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Are logical product adjacencies applied?
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Are products well presented and on appropriate fixtures?
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Are hotspots used strategically for high-margin impulse SKUs?
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Is the POS system current and relevant?
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Are flyers/cards/print collateral are readily available for customers to take?
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Is the store well lit with no burnt-out bulbs?
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Is the shop floor is clear of dust and debris?
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Has the layout been updated at least once in the last year?
Shelves
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Were the correct planograms used for the location and category?
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Are shelves fully stocked, but not cluttered?
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Are products easily found in the appropriate area?
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Are product packagings in good condition? (if applicable)
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All products are priced correctly?
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Is product restocked completely at regular intervals?
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Are heavy or bulky items stored on lower shelves for safety?
In-Store Promotions
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Is the purpose of displays clear?
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Are the copies on in-store display fixtures easy to understand?
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Are there clear calls-to-action in signages?
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Are promotions consistent with brand directives?
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Are floor displays positioned correctly and safely?
Staff
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Does the staff look on professional and are easily identified?
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Have the staff received adequate product training?
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Is the staff aware of store best sellers?
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Is the staff aware of the brand's Top 20 products?
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Does the staff display an active knowledge of USPs, new lines, and stock holdings?
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Does the staff exhibit good fluency and vocabulary when communicating with customers?
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Does the staff know their assigned daily housekeeping responsibilities?
Sign-Off
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Final Comments
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Auditor's Name and Signature