Title Page
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Audit Title
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Conducted on
Engineer and job details
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Select date
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Who is on site at the revisit?
- Christopher Roberts
- Darrell Graham
- Gareth Middleton
- Jonathan Williams
- Kevin Roberts
- Leon Owens
- Matthew Hughes
- Philip Goodwin
- Robert Anthony
- Robby Clark
- Stuart Corbett
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Who is the revisit against?
- Christopher Roberts
- Darrell Graham
- Gareth Middleton
- Jonathan Williams
- Kevin Roberts
- Leon Owens
- Matthew Hughes
- Philip Goodwin
- Robert Anthony
- Robby Clark
- Stuart Corbett
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Screen shot of job (Please include current and original job no in screen shot)
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Please upload Chrome app screen shots upon arriving on site - Include mesh and checks screens
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Is the customer with Sky BB?
Job resolution
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Have you been able to rectify the fault?
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Have you escalated the job for a Q tech visit?
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Can you please explain why a Q tech visit is not needed?
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Can you please explain why a Q tech visit is needed? - For example, customer moved equipment, metric too high, interference etc
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Please give a brief explanation how you rectified the fault
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As the engineer on site, what do you believe was the reason for the revisit?
- NSS - Dish / Cable issue
- NSS - Box issue
- NSS - Faceplate issue
- NSS - Other (Please explain below)
- Connectivity - Metric too high
- Connectivity - Customer has moved equipment
- Connectivity - Other (Please explain below)
- Customer Education
- Compatibility issue
- 3rd party broadband issue
- Router not on site during original install
- Other - (Please explain below)
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Please explain your selection
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Please upload Chrome app screen shots upon leaving site - Include mesh and checks screens
