Information
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
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Was the store located using ipop and open during business hours
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Does exterior signage meet sprint standards
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Was the current version of the dealer cling posted per pog
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Were store hours posted using the co-op signage and does it match listing with sprint
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Was the store open during business hours with a tech on duty
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Is POG current
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Were outdated items removed
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Are all non approved messages removed from the store
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Were all devices displayed with accurate pricing
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Were all devices displayed with correct fact tag
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Were all accessories displayed with price tags
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Was the demo account maintained per policy and verified in store
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Does the store have all required live demos on display per WIR
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Were demo/mock devices per WIR and POG
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Were all live demos in working order
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Was the minimum required inventory in stock per WIR
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Are receipts and business cards properly branded
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Did the dealer utilize approved verbiage on customer receipts
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Were all agreements processed and retained per policy
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Were closed e-tickets signed and dated per policy
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Were DPF forms signed and dated per policy
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Did employees actively protect customer proprietary information
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Were employees knowledgeable on "do not contact" policies
Signatures
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Store Mgr Signature
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Auditor Signature
