Information
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Date of Review
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Employee Name
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Employee Number
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Reviewed By
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Review Period Start
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Review Period End
Sales
Volume Performance
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New Connections
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Upgrades
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Pay As You Go
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Home Broadband
Value Performance
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LTE
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Business
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Clone Phone Strike Rate
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Accessory Strike Rate
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Star Mix
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Sim Only vs Top Ups Ratio
Performance Summary (Manager Comments)
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Manager's Comments
Service
NPS Score
Comments
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Please add details of negative scores / comments.
Add
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Customer Comment
Action Plan
Sales Action Plan
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Agreed by Employee and Manager?
Service Action Plan
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Agreed by Employee and Manager?
Sign Off
Employee Sign-Off
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Employee Name
Manager Sign-Off
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Manager Name
