Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Menu Planning / Meal Preparation
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Are the residents encouraged to participate in menu planning and the preparation where possible?
Dining Experience
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Does the dining room look welcoming
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Are tables set with?
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Linen Table Cloths and Napkins?
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Cutlery and Non-Plastic Glasses
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Place settings laid out correctly
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Do staff create a relaxed and social atmosphere by limiting distractions and minimising noise?
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Are residents offered the choice of sitting in either a wheelchair or an ordinary chair?
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Are residents provided with an opportunity to make choices according to their preferences in order to:
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Socialise with other residents
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Socialise with staff?
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Relax?
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Is the temperature in the dining area, when full, at a comfortable level?
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Is the food served at a pace that is appropriate to all diners?
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Are snacks available as an alternative to large meals
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Is there an interesting combination of textures and colours?
Aroma
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Does the food smell appetising?
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Do unpleasant smells interfere with eating?
Taste test
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Was the food presented hot?
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Is the food in keeping with cultural and religious food requirements of individual residents
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Was the food served appropriate to the residents appetite?
Assistance and Support
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Is the food cut up in a sensitive manner for those who cannot manage to do it for themselves?
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Do residents receive discreet and appropriate support to eat a meal by
- A member of staff sitting with them
- Member of staff sitting with them and sharing a meal
- Providing appropriate aids
- ensuring that the aids help residents eat and drink independently
General
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Do staff apply good standards of hygiene?
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Was tea and coffee served or made available after the meal to allow residents time to relax and chat?
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Are teapots, coffee and cold drink facilities available to enable residents to pour their own drinks?
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Are hot drinks freshly made?
Courses
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Had the residents been given a choice of at least 2 options of meals prior to having them served?
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Are residents given appropriate time to savour their food before the next course is offered?
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Are second helpings available?
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Is a sweet trolley used to offer a variety of desserts?
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Did resident 1 enjoy their mealtime experience and have they made any comments?
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Did resident 2 enjoy their mealtime experience and have they made a comment?
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Did resident 3 enjoy their mealtime experience and have they made a comment?
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Please take a picture of the meal that has been served
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Please demonstrate the choice that been offered.