Information
-
Engineer Name and Tech ID
- Chris Manning FS1357
- Duncan Currie FS2441
- Daryl Cooper FS5144
- Phillip Chandler FS4779
- Peter Izzard W138
- Neil Bekker FS4820
- Stephen Wake W202
- Leigh Purrott FS4511
- Julian Charge FS5035
- Jason White FS4891
- Richard Pool FS4999
- Gary Grace FS5112
- Ian Clark FS1759
- Stephen Hill FS258
- Stephen Davies FS2986
- Stephen Edwards FS3112
- Scott Pilgrim FS4928
- Oliver Dowdeswell FS5863
- Jonathan Gladdis FS5864
- Steven Hills FS596
- Darren Jones W203
- Daniel Cheal FS3065
- Alan Lewis W217
- Chris Roberts FS148
- Chris Clark FS2809
- Matthew Harvey FS3062
- John Walsh FS3177
- David Lees FS3617
- Mark Cummerson FS5316
- Steve Hulbert FS665
- Jon Allum FS5865
- Robert Hunt FS5883
- Mark Bloor FS111
- Ian Sharp W195
- Matt Turner FS1505
- Mike Crane FS3038
- Andy Light FS1171
- Dan Firman FS1234
- Paddy Stewart FS3066
- Tony Norris FS3181
- Paul Madgwick FS3963
- Trevor Bartlett FS4191
- Andy Blyth FS4265
- Marc Bucci FS4514
- Rob Molineaux FS5173
- Steve Moore FS844
- Dean Steel FS5861
- Alex Feast FS1926
- James McDonald FS5026
- Richard Spanswick FS5882
- Darren Mahara FS6001
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Job Number
-
Conducted on
-
Customer Address
-
What is the reason for this cancellation?
- NLOS
- Health and Safety
- Customer No Show
- ETA Not Suitable/Overnight Cancellation
- Third Party Issue (e.g Distribution System Issues)
- Access Restrictions
- Communal Dish Issues
- Customer Changed Mind
- Dish & Cable Issue
- Booking Error
-
Have you discussed this with your line manager or duty manager?
-
Please explain the reason's for this cancellation.
-
Please email your line manager and/or duty manager
-
Engineer's Name
-
Please phone your line manager or duty manager now and return to the previous section.
Ronan Killeen - 07824373626
John Drake - 07843363449
Mike Wilson - 07801211485
Damien Jordan - 07971503784 -
Have you contacted an SE Engineer?
-
Please contact an SE Engineer now:
Mike Crane FS3038 - 07824432327
Matt Turner FS1505 - 07841 368494
Ian Sharp W195 - 07801 678370
Mark Bloor FS111 - 07801 211227
Russ Eke FS1506 - 07841368495
Lee Croucher W273 - 07714715819
Once you have spoke with one of them please return to the previous section. -
Which SE did you speak with?
- Mike Crane FS3038
- Matt Turner FS1505
- Ian Sharp W195
- Mark Bloor FS111
- Russ Eke FS1506
- Lee Croucher W273
-
What was the outcome of this conversation?
-
Does this cancellation require photo's?
-
Please add a minimum of 5 photo's to help understand why this job was cancelled.
-
Please describe why this job was cancelled.
-
Please forward this form to:
mike.crane@sky.uk
matthew.turner3@sky.uk
ian.sharp@sky.uk
mark.bloor@sky.uk
russell.eke@sky.uk
lee.croucher@sky.uk
and your line manager. -
Engineers Name
-
Please describe why this job was cancelled.
-
Please forward this form to:
mike.crane@sky.uk
matthew.turner3@sky.uk
ian.sharp@sky.uk
mark.bloor@sky.uk
russell.eke@sky.uk
lee.croucher@sky.uk
and your line manager. -
Engineers Name
-
Have you explained to the customer about the required Eye Bolt's for the SE's to complete the job?
-
What type of technique is required?
-
Please explain the reason you can not complete this job?
-
Are any extra minutes needed to complete this job?
-
Due to the nature of this job it may require extra minutes please seek advice from an SE Engineer:
Mike Crane FS3038 - 07824432327
Matt Turner FS1505 - 07841 368494
Ian Sharp W195 - 07801 678370
Mark Bloor FS111 - 07801 211227
Russ Eke FS1506 - 07841368495
Lee Croucher W273 - 07714715819
Once you have spoke with one of them please return to the previous section. -
Please explain why extra minutes haven't been added.
-
How many minutes are needed?
- 30 Minutes
- 60 Minutes
- 90 Minutes
- 120 Minutes
- 150 Minutes
- 180 Minutes
-
Please add a minimum of 5 photo's to show the issues you have encoutered.
-
Please fully describe the issues you have encountered.
-
Pleae state the date in which the new job has been rebooked
-
Please forward this form to all SE's
mike.crane@sky.uk
matthew.turner3@sky.uk
ian.sharp@sky.uk
mark.bloor@sky.uk
russell.eke@sky.uk
lee.croucher@sky.uk
and your line manager. -
Engineer's Name
-
Please fully describe the issues you have encountered.
-
Please state the date in which the new job has been rebooked
-
Please forward this form to all SE's, your line manager and /or duty manager.
mike.crane@sky.uk
matthew.turner3@sky.uk
ian.sharp@sky.uk
mark.bloor@sky.uk
russell.eke@sky.uk
lee.croucher@sky.uk
and your line manager. -
Engineer's Name
-
Please add a minimum of 5 photo's to show the issues you have encoutered.
-
Please seek advice from an SE Engineer now:
Mike Crane FS3038 - 07824432327
Matt Turner FS1505 - 07841 368494
Ian Sharp W195 - 07801 678370
Mark Bloor FS111 - 07801 211227
Russ Eke FS1506 - 07841368495
Lee Croucher W273 - 07714715819
Once you have spoke with one of them please update this section. -
Please explain to the customer now. If you are unsure please contact an SE Engineer now:
Mike Crane FS3038 - 07824432327
Matt Turner FS1505 - 07841 368494
Ian Sharp W195 - 07801 678370
Mark Bloor FS111 - 07801 211227
Russ Eke FS1506 - 07841368495
Lee Croucher W273 - 07714715819
Once you have spoke with one of them please return to the previous section.
