Woods Specialty Café Inspection

• Branch Conducted

• Conducted on

  Date

• Prepared by

• Location
  Address

• Is the exterior of the café clean and well-maintained?

  Yes

  No

  Partially

• Are the interior surfaces, windows, and floors clean?

  Yes

  No

  Partially

• Are the furniture, Seats clean and in good condition?

  Yes

  No

  Partially

• Is there adequate lighting and lights and AC working properly?

  Yes

  No

  Partially

Food Preparation and Storage Areas:

• Do the staff follow proper hygiene practices?

  Yes

  No

  Partially

• Are the food preparation areas clean e.g. Espresso & V60 areas and back Counter?

  Yes

  No

  Partially

• Is food storage done properly to prevent contamination?

  Yes

  No

  Partially

Coffee Making Equipment

• Are coffee making equipment in good working condition? i.e. espresso machine

  Yes

  No

  Partially

• Are there maintenance records and service contracts available?

  Yes

  No

  Partially

• Are the temperature controls calibrated and accurate?

  Yes

  No

  Partially

Sanitation and Waste Management:

• Are Washrooms accessible and well-maintained?

  Yes

  No

  Partially

• Is garbage and recycling disposal handled properly?

  Yes

  No

  Partially

• Are there regular cleaning and sanitization schedules in place?

  Yes

  No

  Partially

• Are pest control measures implemented?

  Yes

  No

  Partially

Menu, Products and Ingredients:

• Are the ingredients of good quality and freshness?

  Yes

  No

  Partially

• Does the café comply with local health regulations?

  Yes

  No

  Partially

• Is the menu accurate in descriptions and following the set SOPs and Standards?

  Yes

  No

  Partially

Staff Training and Certification:

• Do all staff members possess valid food handler certifications?

  Yes

  No

  Partially

• Are there documented records of staff training?

  Yes

  No

  Partially

• Do all staff members follow the food safety and hygiene protocols?

  Yes

  No

  Partially

Customer Service:

• Do staff members present themselves professionally?

  Yes

  No

  Partially

• Are they responsive and attentive to customer needs?

  Yes

  No

  Partially

• Is the accuracy of order taking and serving consistently maintained?

  Yes

  No

  Partially

• Are customer complaints and feedback handled promptly?

  Yes

  No

  Partially

Management Actions & SOPs

• Is the management team knowledgeable about the Standard Operating Procedures (SOPs) and their content?

  Yes

  No

  Partially

• Does the management team ensure that the SOPs are implemented and followed by staff members?

  Yes

  No

  Partially

• Are there documented records or logs of management's adherence to the SOPs?

  Yes

  No

  Partially

Brand Image & Representation

• Does the management team consistently uphold the company's brand values and image?

  Yes

  No

  Partially

• Are the employees trained on the company's brand guidelines and representation?

  Yes

  No

  Partially

• Are employees consistently displaying professional behavior and customer service that reflects the company's values?

  Yes

  No

  Partially

• Is the management team actively monitoring and addressing any deviations from the company's brand guidelines?

  Yes

  No

  Partially

• Are the brand colors, fonts, and visual elements consistent with the brand's guidelines?

  Yes

  No

  Partially

Policy and Overall Compliance

• Does the café offer the approved menu items as specified by the company?

  Compliant

  Non-Compliant

  N/A

• Are the food and beverages served in the café prepared according to the brand's recipes and standards?

  Compliant

  Non-Compliant

  N/A

• Does the café comply with the policies and procedures set by the company?

  Yes

  No

  Partially

• Are there any documented instances of policy violations or non-compliance?

  Yes

  No

  Partially