Information
-
Work Order Number
-
Post Maintenance Work Pack Audit
-
Facility
-
Location
-
Conducted on
-
Prepared by
-
Personnel assigned to the task
Detailed Information
-
Please find the attached process compliance form. Each work package is looked at objectively, your assigned manager has been copied on this email to provide any additional insight. The findings are not for disciplinary action they are meant to raise awareness of our job function and processes. As you are aware we are bound by our RSQM and 14 CFR 145 Repair Station Approval. The Repair Station Quality Manual (RSQM) and Training Program Manual (TPM) are issued by Rolls-Royce On-Wing Services and describes the AMO maintenance policies in compliance with US 14 CFR 145 and incorporates by reference other applicable documents (GQPs, GPs, AROPs, LOPs, GPGs, R&S, RRQMS, etc.). Please use the attached Audit Report to help familiarize yourself with our policies and procedures. The RSQM and SOPs can be found on Exostar along with all of the required work package forms. The RRMS is on the Rolls-Royce intranet and a familiarization course is available through LMS; An Overview of the Rolls-Royce Quality Management System can be found in LMS. If any of these findings are incorrect please send me your supporting documentation and I will add it to your work package. Any missing stamps or incomplete paperwork will need to be corrected by the assigned technician or inspector in a timely manner. Per the RSQM the assigned inspector reports to QA/QC and technicians report to the Operations Manager(s). This Audit Report will be stored on Exostar under the report number to trend our performance and help guide future training. If you have any questions please contact your manager or myself.
-
Was actual work performed?<br>(If not then discontinue the Work Package Audit)
-
Was the work package submitted as required by the current SOP?
-
SOP OWCNA-3-210 Inspection Error Mitigation
14 CFR 145.219 Recordkeeping -
If this job took place at a customer's facility were all off-site work requirements followed as instructed per the RSQM and 14 CFR 145.203?
-
If there is any CONQ Associated with this task? List any CONQ items below.
-
Add media
-
Is a FAIR Evaluation Required?
-
Was it noted on the Work Request that the customer is a 121, 125 or 135 operator?
-
14 CFR §145.205 Maintenance, preventive maintenance, and alterations performed for certificate holders under parts 121, 125, and 135, and for foreign air carriers or foreign persons operating a U.S.-registered aircraft in common carriage under part 129
-
Did all work performed conform to the customers GMM?
-
14 CFR 145.205 Maintenance, preventive maintenance, and alterations performed for certificate holders under parts 121, 125, and 135, and for foreign air carriers or foreign persons operating a U.S.-registered aircraft in common carriage under part 129
-
Did the airworthiness release provided to the customer meet the requirements of the customers GMM?
-
14 CFR 145.205 Maintenance, preventive maintenance, and alterations performed for certificate holders under parts 121, 125, and 135, and for foreign air carriers or foreign persons operating a U.S.-registered aircraft in common carriage under part 129
-
Was the Airworthiness Release Approved by a member of the Quality Department prior to issuance per SOP OWCNA-3-210?
-
Add media
Forms
-
Have all required forms been used?
-
RSQM Section 3 Quality Manual Elements-Work Process
14 CFR 145.205 Maintenance, preventive maintenance, and alterations performed for certificate holders under parts 121, 125, and 135, and for foreign air carriers or foreign persons operating a U.S.-registered aircraft in common carriage under part 129
14 CFR 145.209 Repair station manual contents -
Add media
-
Is the Airworthiness Release Included with the work package?<br>(this included any paperwork signed for the customer. e.g. Netjets MTR)
-
RSQM Section 3 Quality Manual Elements-Work Process 2.10
-
Add media
-
Have all certs been included with the work pack?
-
RSQM Section 3 Quality Manual Elements-Work Process-Receiving Inspection
-
Add media
-
Was the Turnover Log been used and filled out properly?
-
RSQM Section 3 Quality Manual Elements-Turnover, RSQM Section 4 Repair Station Forms-Turnover Log Form TL‐125 Instructions
-
Add media
-
Was the BSI was performed as requested?
-
Has the BSI Report been included and correctly filled completed?
-
Has a DVD disk with photos and videos been included?
Content
-
Does the work performed match the work request?<br>
-
Section 4 of the RSQM Repair Station Forms- Rolls‐Royce On‐Wing Services Work Order‐Description
- None
- Required Forms
- Work performed does not match request
- All tasks not accounted for
- Manual Revision not current
- References incorrect
- All Items not Signed For
- Incorrect Documentation
- Tech Data Pocedure incorrectly Used
- 8130/Logbook not PreApproved
- Ok to Install not given
- P/N and S/N not Recorded
- Other RSQM Vilolations
- PME not Recorded
-
Number of Findings
- None
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
- 11
- 12
- 13
- 14
- 15
- 16
- 17
- 18
- 19
- 20
- 21
- 22
- 23
- 24
- 25
- 26
- 27
- 28
- 29
- 30
- 31
- 32
- 33
- 34
- 35
- 36
- 37
- 38
- 39
- 40
- 41
- 42
- 43
- 44
- 45
- 46
- 47
- 48
- 49
- 50
- 51
- 52
- 53
- 54
- 55
- 56
- 57
- 58
- 59
- 60
- 61
- 62
- 63
- 64
- 65
- 66
- 67
- 68
- 69
- 70
- 71
- 72
- 73
- 74
- 75
- 76
- 77
- 78
- 79
- 80
- 81
- 82
- 83
- 84
- 85
- 86
- 87
- 88
- 89
- 90
- 91
- 92
- 93
- 94
- 95
- 96
- 97
- 98
- 99
- 100
-
Have all maintenance tasks been accounted for?<br>
-
RSQM Section 2 Inspector Duties and Responsibilities
- None
- Required Forms
- Work performed does not match request
- All tasks not accounted for
- Manual Revision not current
- References incorrect
- All Items not Signed For
- Incorrect Documentation
- Tech Data Pocedure incorrectly Used
- 8130/Logbook not PreApproved
- Ok to Install not given
- P/N and S/N not Recorded
- Other RSQM Vilolations
- PME not Recorded
-
Number of Findings
- None
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
- 11
- 12
- 13
- 14
- 15
- 16
- 17
- 18
- 19
- 20
- 21
- 22
- 23
- 24
- 25
- 26
- 27
- 28
- 29
- 30
- 31
- 32
- 33
- 34
- 35
- 36
- 37
- 38
- 39
- 40
- 41
- 42
- 43
- 44
- 45
- 46
- 47
- 48
- 49
- 50
- 51
- 52
- 53
- 54
- 55
- 56
- 57
- 58
- 59
- 60
- 61
- 62
- 63
- 64
- 65
- 66
- 67
- 68
- 69
- 70
- 71
- 72
- 73
- 74
- 75
- 76
- 77
- 78
- 79
- 80
- 81
- 82
- 83
- 84
- 85
- 86
- 87
- 88
- 89
- 90
- 91
- 92
- 93
- 94
- 95
- 96
- 97
- 98
- 99
- 100
-
Was the correct manual used and to the most current version?<br>
-
RSQM Section 3 Quality Manual Elements-Technical Data
- None
- Required Forms
- Work performed does not match request
- All tasks not accounted for
- Manual Revision not current
- References incorrect
- All Items not Signed For
- Incorrect Documentation
- Tech Data Pocedure incorrectly Used
- 8130/Logbook not PreApproved
- Ok to Install not given
- P/N and S/N not Recorded
- Other RSQM Vilolations
- PME not Recorded
-
Number of Findings
- None
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
- 11
- 12
- 13
- 14
- 15
- 16
- 17
- 18
- 19
- 20
- 21
- 22
- 23
- 24
- 25
- 26
- 27
- 28
- 29
- 30
- 31
- 32
- 33
- 34
- 35
- 36
- 37
- 38
- 39
- 40
- 41
- 42
- 43
- 44
- 45
- 46
- 47
- 48
- 49
- 50
- 51
- 52
- 53
- 54
- 55
- 56
- 57
- 58
- 59
- 60
- 61
- 62
- 63
- 64
- 65
- 66
- 67
- 68
- 69
- 70
- 71
- 72
- 73
- 74
- 75
- 76
- 77
- 78
- 79
- 80
- 81
- 82
- 83
- 84
- 85
- 86
- 87
- 88
- 89
- 90
- 91
- 92
- 93
- 94
- 95
- 96
- 97
- 98
- 99
- 100
-
Are the manual referances used to sign tasks off correct?
-
RSQM Section 3 Quality Manual Elements- Standards For Making Entries
- None
- Required Forms
- Work performed does not match request
- All tasks not accounted for
- Manual Revision not current
- References incorrect
- All Items not Signed For
- Incorrect Documentation
- Tech Data Pocedure incorrectly Used
- 8130/Logbook not PreApproved
- Ok to Install not given
- P/N and S/N not Recorded
- Other RSQM Vilolations
- PME not Recorded
-
Number of Findings
- None
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
- 11
- 12
- 13
- 14
- 15
- 16
- 17
- 18
- 19
- 20
- 21
- 22
- 23
- 24
- 25
- 26
- 27
- 28
- 29
- 30
- 31
- 32
- 33
- 34
- 35
- 36
- 37
- 38
- 39
- 40
- 41
- 42
- 43
- 44
- 45
- 46
- 47
- 48
- 49
- 50
- 51
- 52
- 53
- 54
- 55
- 56
- 57
- 58
- 59
- 60
- 61
- 62
- 63
- 64
- 65
- 66
- 67
- 68
- 69
- 70
- 71
- 72
- 73
- 74
- 75
- 76
- 77
- 78
- 79
- 80
- 81
- 82
- 83
- 84
- 85
- 86
- 87
- 88
- 89
- 90
- 91
- 92
- 93
- 94
- 95
- 96
- 97
- 98
- 99
- 100
-
Have all items been properly signed for?<br>
-
RSQM Section 3 Quality Manual Elements- Standards For Making Entries 14 CFR 43.9
- None
- Required Forms
- Work performed does not match request
- All tasks not accounted for
- Manual Revision not current
- References incorrect
- All Items not Signed For
- Incorrect Documentation
- Tech Data Pocedure incorrectly Used
- 8130/Logbook not PreApproved
- Ok to Install not given
- P/N and S/N not Recorded
- Other RSQM Vilolations
- PME not Recorded
-
Number of Findings
- None
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
- 11
- 12
- 13
- 14
- 15
- 16
- 17
- 18
- 19
- 20
- 21
- 22
- 23
- 24
- 25
- 26
- 27
- 28
- 29
- 30
- 31
- 32
- 33
- 34
- 35
- 36
- 37
- 38
- 39
- 40
- 41
- 42
- 43
- 44
- 45
- 46
- 47
- 48
- 49
- 50
- 51
- 52
- 53
- 54
- 55
- 56
- 57
- 58
- 59
- 60
- 61
- 62
- 63
- 64
- 65
- 66
- 67
- 68
- 69
- 70
- 71
- 72
- 73
- 74
- 75
- 76
- 77
- 78
- 79
- 80
- 81
- 82
- 83
- 84
- 85
- 86
- 87
- 88
- 89
- 90
- 91
- 92
- 93
- 94
- 95
- 96
- 97
- 98
- 99
- 100
-
Was all calibrated tolling properly recoded?<br>
-
RSQM Section 3 Quality Manual Elements- Standards For Making Entries, Section 3 Quality Manual Elements-Calibration, Section 3 Quality Manual Elements-Printed Tech Data Stamping Procedure, Section 4 Repair Station Forms-Task Work Sheet 006/007, Section 4 Repair Station Forms-Non-Routine Sheet Form OWCNA-008
- None
- Required Forms
- Work performed does not match request
- All tasks not accounted for
- Manual Revision not current
- References incorrect
- All Items not Signed For
- Incorrect Documentation
- Tech Data Pocedure incorrectly Used
- 8130/Logbook not PreApproved
- Ok to Install not given
- P/N and S/N not Recorded
- Other RSQM Vilolations
- PME not Recorded
-
Number of Findings
- None
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
- 11
- 12
- 13
- 14
- 15
- 16
- 17
- 18
- 19
- 20
- 21
- 22
- 23
- 24
- 25
- 26
- 27
- 28
- 29
- 30
- 31
- 32
- 33
- 34
- 35
- 36
- 37
- 38
- 39
- 40
- 41
- 42
- 43
- 44
- 45
- 46
- 47
- 48
- 49
- 50
- 51
- 52
- 53
- 54
- 55
- 56
- 57
- 58
- 59
- 60
- 61
- 62
- 63
- 64
- 65
- 66
- 67
- 68
- 69
- 70
- 71
- 72
- 73
- 74
- 75
- 76
- 77
- 78
- 79
- 80
- 81
- 82
- 83
- 84
- 85
- 86
- 87
- 88
- 89
- 90
- 91
- 92
- 93
- 94
- 95
- 96
- 97
- 98
- 99
- 100
-
Where all items requiring an OK to Install complied with?
-
RSQM Section 3 Quality Manual Elements-Area Ok TO Close, RSQM Section 3 Quality Manual Elements-Component OK to Close
- None
- Required Forms
- Work performed does not match request
- All tasks not accounted for
- Manual Revision not current
- References incorrect
- All Items not Signed For
- Incorrect Documentation
- Tech Data Pocedure incorrectly Used
- 8130/Logbook not PreApproved
- Ok to Install not given
- P/N and S/N not Recorded
- Other RSQM Vilolations
- PME not Recorded
-
Number of Findings
- None
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
- 11
- 12
- 13
- 14
- 15
- 16
- 17
- 18
- 19
- 20
- 21
- 22
- 23
- 24
- 25
- 26
- 27
- 28
- 29
- 30
- 31
- 32
- 33
- 34
- 35
- 36
- 37
- 38
- 39
- 40
- 41
- 42
- 43
- 44
- 45
- 46
- 47
- 48
- 49
- 50
- 51
- 52
- 53
- 54
- 55
- 56
- 57
- 58
- 59
- 60
- 61
- 62
- 63
- 64
- 65
- 66
- 67
- 68
- 69
- 70
- 71
- 72
- 73
- 74
- 75
- 76
- 77
- 78
- 79
- 80
- 81
- 82
- 83
- 84
- 85
- 86
- 87
- 88
- 89
- 90
- 91
- 92
- 93
- 94
- 95
- 96
- 97
- 98
- 99
- 100
-
Have all forms been completed correctly?
-
RSQM Section 4 Repair Station Forms
- None
- Required Forms
- Work performed does not match request
- All tasks not accounted for
- Manual Revision not current
- References incorrect
- All Items not Signed For
- Incorrect Documentation
- Tech Data Pocedure incorrectly Used
- 8130/Logbook not PreApproved
- Ok to Install not given
- P/N and S/N not Recorded
- Other RSQM Vilolations
- PME not Recorded
-
Number of Findings
- None
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
- 11
- 12
- 13
- 14
- 15
- 16
- 17
- 18
- 19
- 20
- 21
- 22
- 23
- 24
- 25
- 26
- 27
- 28
- 29
- 30
- 31
- 32
- 33
- 34
- 35
- 36
- 37
- 38
- 39
- 40
- 41
- 42
- 43
- 44
- 45
- 46
- 47
- 48
- 49
- 50
- 51
- 52
- 53
- 54
- 55
- 56
- 57
- 58
- 59
- 60
- 61
- 62
- 63
- 64
- 65
- 66
- 67
- 68
- 69
- 70
- 71
- 72
- 73
- 74
- 75
- 76
- 77
- 78
- 79
- 80
- 81
- 82
- 83
- 84
- 85
- 86
- 87
- 88
- 89
- 90
- 91
- 92
- 93
- 94
- 95
- 96
- 97
- 98
- 99
- 100
-
Have all part numbers and serial numbers been recorded as required?
-
RSQM Section 3 Quality Manual Elements-Standards For making Entries
- None
- Required Forms
- Work performed does not match request
- All tasks not accounted for
- Manual Revision not current
- References incorrect
- All Items not Signed For
- Incorrect Documentation
- Tech Data Pocedure incorrectly Used
- 8130/Logbook not PreApproved
- Ok to Install not given
- P/N and S/N not Recorded
- Other RSQM Vilolations
- PME not Recorded
-
Number of Findings
- None
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
- 11
- 12
- 13
- 14
- 15
- 16
- 17
- 18
- 19
- 20
- 21
- 22
- 23
- 24
- 25
- 26
- 27
- 28
- 29
- 30
- 31
- 32
- 33
- 34
- 35
- 36
- 37
- 38
- 39
- 40
- 41
- 42
- 43
- 44
- 45
- 46
- 47
- 48
- 49
- 50
- 51
- 52
- 53
- 54
- 55
- 56
- 57
- 58
- 59
- 60
- 61
- 62
- 63
- 64
- 65
- 66
- 67
- 68
- 69
- 70
- 71
- 72
- 73
- 74
- 75
- 76
- 77
- 78
- 79
- 80
- 81
- 82
- 83
- 84
- 85
- 86
- 87
- 88
- 89
- 90
- 91
- 92
- 93
- 94
- 95
- 96
- 97
- 98
- 99
- 100
-
Are there any other known violations?
-
At Risk Item(s)
- None
- Required Forms
- Work performed does not match request
- All tasks not accounted for
- Manual Revision not current
- References incorrect
- All Items not Signed For
- Incorrect Documentation
- Tech Data Pocedure incorrectly Used
- 8130/Logbook not PreApproved
- Ok to Install not given
- P/N and S/N not Recorded
- Other RSQM Vilolations
- PME not Recorded
-
Number of Findings
- None
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
- 11
- 12
- 13
- 14
- 15
- 16
- 17
- 18
- 19
- 20
- 21
- 22
- 23
- 24
- 25
- 26
- 27
- 28
- 29
- 30
- 31
- 32
- 33
- 34
- 35
- 36
- 37
- 38
- 39
- 40
- 41
- 42
- 43
- 44
- 45
- 46
- 47
- 48
- 49
- 50
- 51
- 52
- 53
- 54
- 55
- 56
- 57
- 58
- 59
- 60
- 61
- 62
- 63
- 64
- 65
- 66
- 67
- 68
- 69
- 70
- 71
- 72
- 73
- 74
- 75
- 76
- 77
- 78
- 79
- 80
- 81
- 82
- 83
- 84
- 85
- 86
- 87
- 88
- 89
- 90
- 91
- 92
- 93
- 94
- 95
- 96
- 97
- 98
- 99
- 100
Final
-
This work pack has been looked at objectively by the Quality Department all items found during this audit not to be in compliance with the current Rolls-Royce On-Wing Services Policies and Procedures will need to be corrected. The audit was well prepared by Rolls-Royce On-Wing Services with the purpose of verifying the compliance of the Repair Station RSQM and our Continual Improvement initiative. As a result it can be confirmed that there are policies and procedures in place and they are effective. During the audit some areas of improvement were identified, the areas are defined in the Directions for Closure section. If any assistance with these findings or if clarification is needed please contact a member of the Quality Department.
-
Auditor
Directions for Closure
-
Please review the following section of this Audit Report for follow up actions. All of itemswill need to be completed to close out the audit. A meeting request will be emailed to you as a follow up action. The date of the meeting request will be the day all corrections are due. Should you need to reschedule due to work assignment/conflicts please let the Auditor know as soon as possible.
-
Please complete the following items:
