WOW Bakery Health Check

• Audit Title

• Conducted on

  Date

• Prepared by

Financial Performance / DGL

• Review SAP report with Team Lead. Does the Team Lead display competency in understanding the SAP report? (Please leave notes)

  Yes

  No

  N/A

• What Is the current GP Rate vs Budget

  Below Budget

  At Budget

  Above Budget

• What Is the current Total Employee Cost vs Budget

  Above Budget

  At Budget

  Below Budget

• What is the Average OR%

  Below 100%

  101% - 105%

  106% +

• Is the Departments CPH in line with the State average?

  Yes

  No

  N/A

• Has the department paid over time? ( Check Department paid hours report for past 4 weeks)

  Yes

  No

  NA

• Is the Department achieving Sales budget? (Please leave comments)

  Yes

  No

  N/A

• Is the Department Sales increase/decrease inline with store trend? (Please leave comments)

  Yes

  No

  N/A

• Has the department completed base roster?

  Yes

  No

  N/A

• Have all tasks been outlined as part of the base roster?

  Yes

  No

  N/A

Department Routines/Store Process

• Scan ALL Gaps & Low Lines. Has action been taken?

  Yes

  No

  N/A

• Are all MPL's & Capacities set correctly? (Chiller, Cake Train, Resale Aisle)

  Yes

  No

  N/A

• Is correct SMP in-place in Feezer, Coolroom & Dry storage areas? (Please include Photos)

  Yes

  No

  N/A

• Are there sufficient Fill Reports being done to ensure Stock Availability?

  Yes

  No

  N/A

• Is the Bakery Production Planner being utilized?

  Yes

  No

  N/A

• Is the Freeze/Thaw Planner being utilized?

  Yes

  No

  N/A

• Is the Joint Ordering Routine being completed as per Process? (Check for Joint Ordering Folder)

  Yes

  No

  N/A

• Is the department following the Markdown Protocol?

  Yes

  No

  N/A

• Has Stock been rotated correctly? (Check 5 items per category)

  Yes

  No

  N/A

• Is the Stocktake process being completed accurately? (Check Dashboard variances & establish a process understanding from Team Lead)

  Yes

  No

  N/A

• Is the Store doing a Face Bake to ensure availability of fresh product early for our customers?

  Yes

  No

  N/A

Merchandising/Department Standards

• Has the Store completed Department Promotional Planning screens?

  Yes

  No

  N/A

• Is the Team following the current Sales Plan?

  Yes

  No

  N/A

• Is the discretionary Off Location Space being tied up with high GP% lines?

  Yes

  No

  N/A

• Has the Store Tied up to Low Price Always & Dropped Bakery POS Kit?

  Yes

  No

  N/A

• Do all lines have a Shelf label with the correct & current price & where applicable landscape ticket to highlight promotions/Prices Dropped/Always?

  Yes

  No

  N/A

• Are department POG's & Flows current & in place?

  Yes

  No

  N/A

• Does the department standard reflect the "What Good Looks Like " document?

  Yes

  No

  N/A

Quality

• Are bread products of good quality?

  Yes

  No

  N/A

• Are Cake & Pastry products of good quality?

  Yes

  No

  N/A

• Are methods sheets being used & followed for manufactured products? (Weigh 3 Bread & 3 Cake products)

  Yes

  No

  N/A

Understanding the Customer

• What is the Departments Mix of Business? (Please leave notes on each)

  Select Manufactured Bread Manufactured Cake Resale Bread & Cake All of the above

  • Manufactured Bread
  • Manufactured Cake
  • Resale Bread & Cake
  • All of the above

• Is there an opportunity to sell more manufactured products?

  Yes

  No

  NA

• Does the Team Lead regularly review the VOC comments?

  Yes

  No

  N/A

• Does the Team Lead regularly conduct competitor checks?

  Yes

  No

  N/A