Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
Bakery Department
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Has all Food Safety documentation been completed?
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Do department cleaning standards reflect cleaning schedule documentation?
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Has a quality check been completed in the department?
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Are all ISB ingredients stored and labelled correctly with description and use by on low risk products and trace labels on high risk products?
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Are all products in the department correctly ticketed? This includes correct application of BB and UB to thawed products.
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Are department presentation standards and filling in line with business expectations?
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Are morning tea lines on show?
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Are department promotions on show and availoable for purchase?
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Has promotional planning been completed?
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Have joint orders been completed?
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Are tables and off-location displays merchandised correctly?
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Are planograms correct and up to date?
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Have daily markdowns and code checks been actioned following correct process?
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Is there evidence that ASR routines are in place in the department?
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Has SOH report been checked and actioned? (Friday)
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Additional Comments
Serviced Deli
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Has all Food Safety documentation been completed?
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Are all required sections of the Hot Food book completed correctly?
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Do cleaning standards and tidiness in the department reflect cleaning schedule documentation?
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Is all equipment clean and in working order?
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Has a quality check been completed in the department?
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Have markdowns and code checks been completed in line with business process?
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Are customers being engaged by deli team members? Is the queue buster in use?
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Is the full range of BBQ chickens on show. Is the BBQ chicken production planner in use?
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Are department presentation standards and filling in line with business expectations? <br>Behind the glass, Cheese Cases and Convenience Meals
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Are all products in the department correctly ticketed including country of origin?
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Are all promotional items on show and available for purchase?
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Has promotional planning been completed and signed off?
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Are coolroom stock levels, codes and trace labels correct?
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Are planograms correct and up to date?
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Is there evidence that ASR routines are in place in the department?
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Has SOH report been checked and actioned? (Friday)
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Additional Comments:
Fresh Produce
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Has all Food Safety documentation been completed correctly?
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Do the department cleaning standards reflect the cleaning schedule documentation?
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Has the floor in the department been swept prior to store opening?
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Is all equipment clean and in working order?
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Has a quality check been completed? One crate test, three times daily?
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Has a quality check of floral been completed?
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Are customers being engaged by mebers of the produce team?
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Are department presentation standards and filling in line with business expectations?
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Is there evidence of trim and crisp routines in place?
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Are promotional products on show and merchandised in line with current week's plan?
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Has promotional planning been completed and signed off?
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Are all products ticketed correctly, including country of origin?
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Are fresh cuts stored at the correct temperature?
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Are planograms correct and up to date?
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Has SOH report been checked and actioned?
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Is there evidence that ASR routines are in place in the department?
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Additional Comments.
Meat and Servery
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Has the Food Safety documentation been completed correctly?
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Do department cleaning standards and tidiness reflect cleaning schedule documentation?
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Is all department equipment clean and in working order?
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Is user list for bandsaw current? Are listed users trained?
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Do department presentation standards and filling meet business expectations?
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Are all products, including servery, ticketed correctly?
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Are all current promotional items on show and available for purchase?
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Is full range of mince on show?
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Is PI on primals completed each Thursday?
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Are planograms correct and up to date?
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Has promotional planning been completed and signed off?
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Is there evidence that ASR routines are in place in the department?
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Has the SOH report been checked and actioned? (Friday)
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Are customers being engaged by servery team members? Is servery manned 100%?
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Additional Comments.
Seafood
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Has the Food Safety book been completed correctly?
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Are day dots being used correctly in the department?
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Has a qulity check been completed in the department?
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Is the seafood thaw planner being ised?
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Do the department cleaning standards and tidiness reflect the cleaning schedule documentation?
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Is all equipment clean and in working order?
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Do the department presentation standards and filling meet business expectations behind the glass and in MAP pack section?
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Are all current promotions on show and available for purchase?
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Has promotional planning been completed and signed off?
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Are all items in the department correctly ticketed, including country of origin?
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Are coolroom and freezer stock levels, codes and trace labels in line with business requirements?
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Is there evidence of ASR routines in place in the department?
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Has the SOH report been checked and actioned? (Friday)
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Have markdowns and code checks been completed in line with business process?
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Are seafood team members engaging our customers?
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Additional Comments.
Longlife, Perishables and Stockroom
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Do presentation standards and filling meet business expectations?
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Is SFP used at an acceptable level when filling?
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Are ends and off-location displays tied up correctly to SPDB?
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There should be no standard price off location displays.
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Are Moff bins tied up with lines >$4?
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Are all current promotional items on show and available for purchase?
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Has promotional planning been completed and signed off?
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Have all outdated tickets and POS been removed?
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Is there evidence of ASR routines in place - gap scans, negative stock, PIU verification, LNO, LTO and fill reporting?
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Are planograms correct and up to date? Are deleted lines being managed correctly?
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Is SMP set up correctly in stockroom and coolrooms?
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Are routines in place for filling key areas - drinks, chips, water, eggs?
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Has the Food Safety book been correctly completed?
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Are temperature equipment calibrations and ice point checks completed as required?
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Do the cleaning standards and general housekeeping reflect the cleaning schedule documentation?
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Are there customer trolleys in the stockroom?
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Are the bins locked and opened only for service 80?
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Are team members adhering to the red line policy at all times?
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Is the orders by expected date report printed daily?
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Is the damaged stock area / repair station clean and tidy?
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Is the plant room locked and accessible?
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Are only authorised users as listed, using electric pallet jacks and pedestrian forklift?
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Additional Comments
Service and Checkouts
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Has the Food Safety documentation been completed correctly?
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Are clean trolleys and baskets available for our customers?
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Have today's grids been reviewed?
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Is customer entry free of clutter and obstruction?
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Are all team members wearing preferred dress including name badges?
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Have priority one and two sheets been completed with power hours highlighted?
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Are visitors to the store signing in? Is the visitor's book secured? Do we outline our evacuation plan to all visitors?
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Has the previous day's STARS report been reviewed?
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Are all register errors over $20 investigated? Are errors over $50 communicated to group manager?
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Is all regulatory signage and POS current?
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Have all team members completed sale of tobacco training?
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Do department presentation standards and filling meet business expectation? This includes impulse racks, drinks fridges, magazines and newspapers.
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Are key registers manned during trade?
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Is SCO attendant engaging with our customers?
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Is Customer Service Team Leader 'in the zone' and engaging with our customers?
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Is there evidence of ASR routines in place in the department?
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Additional Comments.