Title Page
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
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Proper Mid-span attachment
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Span clamp placement
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J hook and P hook
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Drop Hanger Attachment
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Pole/Routing Clearance
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Drop Bury
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Secured vault/Ped/NID/Lockbox
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Riser cover
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Proper installation of drop conduit
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Yard cleanup/restoration
Installation/Service
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Inside routing
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Proper tagging procedures
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Traps
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Approved Materials/Splitters
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F-Fittings/connectors/Weather protectors
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Appropriate cable used( tap to customer house)
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House box used
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Blank RJ11
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Grounding properly used
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Outside cable routing,fasteners,and silicone
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75 ohm terminators
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Wall plate and jumper dual jack
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Inside cleanup
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RFI signal leakage
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Service loops
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Phone jacks
Customer Equipment
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Levels @ customers equipment
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Return path connectivity
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All equipment installed and operating properly
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Work order completed accurately
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Alarm
Customer Feedback
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Installation Package
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Technician behavior
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Customer satisfied with job
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Customer satisfied with product quality
Task
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Service calls<br>Reconnect<br>New Connect<br>Disconnect<br>Change of service
Services
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Limited/Full basic Digital/HDTV/DVR/ON DEMAND Comcast High Speed Internet Comcast Digital Voice
- Yes
- No
- N/A
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Comments:
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Any available pictures:
