YHA Quality & Compliance Inspection

• Property

  Select

• Prepared by

• Conducted on

  Date

FRONT ENTRY

• Is the façade wall painting in good condition?

  Yes

  No

  N/A

• Are the entry doors clean and in good working condition?

  Yes

  No

  N/A

• Is all signage up to date with the new YHA logo and in good condition?

  Yes

  No

  N/A

• Is the area clean and free from obstructions?

  Yes

  No

  N/A

RECEPTION and BACK OFFICE/s

• Is this space clean and free from obstructions?

  Yes

  No

  N/A

• Are the entry doors clean and in good working order?

  Yes

  No

  N/A

• Is the reception desk in good condition?<br>

  Yes

  No

  N/A

• Is the PA system is good working condition, music playing?<br>

  Yes

  No

  N/A

• Are the walls in good condition - scuff free, no peeling paint, holes, etc?

  Yes

  No

  N/A

• Is the floor free from damage/marking/stains?

  Yes

  No

  N/A

• Is all IT equipment (Computers, cables, telephones, iPads) in good working order and free of damage?

  Yes

  No

  N/A

• Are all electrical items tested and tagged?

  Yes

  No

  N/A

• Is all signage up to date with the new YHA logo and in good condition?

  Yes

  No

  N/A

• Is the Guest Code of Conduct on display?

  Yes

  No

  N/A

• Is there general waste and recycling bins available?

  Yes

  No

  N/A

FOYER and Wi-Fi AREAS

• Is there general waste and recycling bins available?

  Yes

  No

  N/A

• Is this space clean and free from obstructions?

  Yes

  No

  N/A

• Is the furniture in good condition?

  Good

  Fair

  Poor

  N/A

• Is the floor, wall and window coverings in good condition?

  Yes

  No

  N/A

• Is all signage up to date with the new YHA logo and in good condition?

  Yes

  No

  N/A

KITCHEN

• Is the area clean?

  Yes

  No

  N/A

• What is the time?

  Date

• What is the time?

  Date

• Is the floor, wall and window coverings in good condition?

  Yes

  No

  N/A

• Are exhaust fans clean and in working condition?

  Yes

  No

  N/A

• Is there evidence of a recent deep clean?

  Yes

  No

  N/A

• Are electrical appliances in good working condition and have been tested and tagged?

  Yes

  No

  N/A

• Are utensils stored appropriately?

  Yes

  No

  N/A

• Is exposed plumbing in good condition?

  Yes

  No

  N/A

• Are fridges in appropriate temperature range?

  Yes

  No

  N/A

• Have fridges & food cupboards been recently cleaned out?

  Yes

  No

  N/A

• Are all cooking and storing appliances in good working condition?

  Yes

  No

  N/A

COMMUNAL BATHROOMS

• What level are you on?

• Are you in female or male bathroom?

  Male

  Female

• Is the bathroom mould free?

  Yes

  No

  N/A

• Are showers free from soap scum?

  Yes

  No

  N/A

• Is the shower curtain clean?

  Yes

  No

  N/A

• Is all tapware and basins in good working condition?

  Yes

  No

  N/A

• Are all toilet suites in good working condition?

  Yes

  No

  N/A

• Is behind the doors dust and mould free?

  Yes

  No

  N/A

• Is all bathroom panelling and doors free from damage?

  Yes

  No

  N/A

• Are mirrors and all dispenser items in good condition?

  Yes

  No

  N/A

• Is the lighting in good condition, clean and fit for purpose?

  Yes

  No

  N/A

• Are GPOs in good working condition?

  Yes

  No

  N/A

• Is drainage working effectively?

  Yes

  No

  N/A

• Is the floor covering in good condition?

  Yes

  No

  N/A

• Are all fittings (toilet roll holder, soap holder, towel rail and hooks) in good condition?

  Yes

  No

  N/A

• Are you going to check another bathroom?

  Yes

  No

  N/A

• What level are you on?

• Are you in female or male bathroom?

  Male

  Female

• Is the bathroom mould free?

  Yes

  No

  N/A

• Is the shower curtain clean?

  Yes

  No

  N/A

• Are the showers free from soap scum?

  Yes

  No

  N/A

• Is all tapware and basins in good working condition?

  Yes

  No

  N/A

• Is all bathroom panelling and doors free from damage?

  Yes

  No

  N/A

• Is the floor covering in good condition?

  Yes

  No

  N/A

• Is the drainage working effectively?

  Yes

  No

  N/A

• Is the lighting in good condition, clean and fit for purpose?

  Yes

  No

  N/A

DORM ROOM

• What is the room number?

• How many beds in the room?

• Is under the bunk dust and rubbish free?

  Yes

  No

  N/A

• Is the bunk silent when sitting/moving on it? (ensure it does not squeak)

  Yes

  No

  N/A

• How many beds in the room squeak?

• Good

  Fair

  Poor

  N/A

• Is the mattress comfortable (not unreasonably hard/can you feel the springs)?

  Yes

  No

  N/A

• Are the pillow protectors and mattress protectors clean?

  Yes

  No

  N/A

• Are the blankets clean and pillows clean and fluffy?

  Yes

  No

  N/A

• Are the bunks in a good condition?

  Good

  Fair

  Poor

  N/A

• Is the floor free from damage/marking/stains?

  Yes

  No

  N/A

• Are the walls free from scuff marks, peeling paint and holes?

  Yes

  No

  N/A

• Is blind/curtain clean and in working condition?

  Yes

  No

  N/A

• Are windows and sills clean?

  Yes

  No

  N/A

• Are AC units and fans clean and working?

  Yes

  No

  N/A

• Are all signs updated on new YHA template?

  Yes

  No

  N/A

• Do all frames have posters in them?

  Yes

  No

  N/A

• Is lighting sufficient, clean and in good working condition?

  Yes

  No

  N/A

• Entry door, closer and hinges are in good condition?

  Yes

  No

  N/A

• Is the fire evacuation path on the back of the door?

  Yes

  No

  N/A

• Is furniture (bedsides, lockers, chairs, tables, wall hooks) in good condition?

  Yes

  No

  N/A

• Are lockers/storage spaces well maintained and clean with no dust or rubbish on top?

  Yes

  No

  N/A

• Are you going to check another dorm room?

  Yes

  No

  N/A

• What is the room number?

• How many beds are in the room?

• Is the mattress unreasonably hard/can you feel the springs?

  Yes

  No

  N/A

• Are the pillow protectors and mattress protectors clean?

  Yes

  No

  N/A

• Are the blankets clean and pillows clean and fluffy?

  Yes

  No

  N/A

• Are the bunks in a good condition?

  Yes

  No

  N/A

• Is the floor free from damage/stains?

  Yes

  No

  N/A

• Are the walls free from scuff marks, peeling paint and holes?

  Yes

  No

  N/A

• Is the blind/curtain clean and in working condition?

  Yes

  No

  N/A

• Are windows and sills clean?

  Yes

  No

  N/A

• Are AC units and fans clean and working?

  Yes

  No

  N/A

• Are all signs updated on new YHA template?

  Yes

  No

  N/A

• Do all frames have posters in them?

  Yes

  No

  N/A

• Is lighting sufficient, clean and in good working condition?

  Yes

  No

  N/A

• Entry door, closer and hinges are in good condition?

  Yes

  No

  N/A

• Is the fire evacuation path on the back of the door?

  Yes

  No

  N/A

• Is furniture (bedsides, lockers, chairs, tables, wall hooks) in good condition?

  Yes

  No

  N/A

• Are lockers/storage spaces well maintained and clean with no dust or rubbish on top?

  Yes

  No

  N/A

• Is under the bunk dust and rubbish free?

  Yes

  No

  N/A

PRIVATE ROOM & ENSUITE

• What is the room number?

• What type of room is this?

• Is under the bed dust and rubbish free?

  Yes

  No

  N/A

• Is the bedframe silent when sitting and moving on the bed? (no squeaking)

  Yes

  No

  N/A

• Is the mattress comfortable? (not unreasonably hard/can you feel the springs)

  Yes

  No

  N/A

• Are the pillow protectors and mattress protectors clean?

  Yes

  No

  N/A

• Are the blankets clean and pillows clean and fluffy?

  Yes

  No

  N/A

• Is the bed frame in a good condition?

  Yes

  No

  N/A

• Is the floor free from damage/marks/stains?

  Yes

  No

  N/A

• Are the walls free from scuff marks, peeling paint and holes?

  Yes

  No

  N/A

• Is the blind/curtain clean and in working condition?

  Yes

  No

  N/A

• Are windows and sills clean?

  Yes

  No

  N/A

• Are AC units and fans clean and working?

  Yes

  No

  N/A

• Are all signs updated on the new YHA template?

  Yes

  No

  N/A

• Do all frames have posters in them?

  Yes

  No

  N/A

• Are lockers/storage spaces well maintained and clean with no dust or rubbish on top?

  Yes

  No

  N/A

• Is lighting sufficient, clean and in good working condition?

  Yes

  No

  N/A

• Entry door, closer and hinges are in good condition?

  Yes

  No

  N/A

• Is the fire evacuation path on the back of the door?

  Yes

  No

  N/A

• Is furniture (bedsides, lockers, chairs, tables, wall hooks) in good condition?

  Yes

  No

  N/A

• Are lockers/storage spaces well maintained and clean with no dust or rubbish on top?

  Yes

  No

  N/A

• Is the bathroom mould free?

  Yes

  No

  N/A

• Are showers free from soap scum?

  Yes

  No

  N/A

• Is the shower curtain clean?

  Yes

  No

  N/A

• Is all tapware and basins in good working condition?

  Yes

  No

  N/A

• Is behind the doors dust and mould free?

  Yes

  No

  N/A

• Is all bathroom panelling and doors free from damage?

  Yes

  No

  N/A

• Are all mirrors and all dispenser items in good condition?

  Yes

  No

  N/A

• Is the lighting in good condition, clean and fit for purpose?

  Yes

  No

  N/A

• Are GPOs in good working condition?

  Yes

  No

  N/A

• Is drainage working effectively?

  Yes

  No

  N/A

• Is the floor covering in good condition?

  Yes

  No

  N/A

• Are all fittings (toilet roll holder, soap holder, towel rail and hooks) in good condition?

  Yes

  No

  N/A

TV ROOMS, CINEMAS and GAMES ROOMS

• Is the area clean?

  Yes

  No

  N/A

• What is the time?

  Date

• Are AC units and fans in good working condition?

  Yes

  No

  N/A

• Is floor covering in good condition?

  Yes

  No

  N/A

• Are the walls free from scuff marks, peeling paint and holes?

  Yes

  No

  N/A

• Are all electrics, cables and screens in good condition and up to date with test and tag?

  Yes

  No

  N/A

• Is blind/curtain clean and in working condition?

  Yes

  No

  N/A

• Is games equipment in good condition?

  Yes

  No

  N/A

• Is the lighting in good condition, clean and fit for purpose?

  Yes

  No

  N/A

• Is furniture in good condition?

  Yes

  No

  N/A

GARDENS, COURTYARDS and POOL AREAS

• Is the area clean?

  Yes

  No

  N/A

• Are gardens well maintained?

  Yes

  No

  N/A

• Are floor coverings in good condition?

  Yes

  No

  N/A

• Is the pool safety certificate in place and is the fencing in good condition?

  Yes

  No

  N/A

• Is the pool safety signage in place and displayed appropriately?

  Yes

  No

  N/A

• Are the bins at a reasonable fill level (not full)?

  Yes

  No

  N/A

• What is the time?

  Date

HALLWAYS, ELEVATORS and STAIRS

• Clean and clear of obstructions?

  Yes

  No

  N/A

• Elevators in good working condition - Up to date servicing?

  Yes

  No

  N/A

• Are the stairs in good condition?

  Yes

  No

  N/A

• Does the stairs have safety nosing strips in place?

  Yes

  No

  N/A

• Is the hallway floor and wall covering in good condition?

  Yes

  No

  N/A

• Do the doors close softly?

  Yes

  No

  N/A

MAINTENANCE and HOUSEKEEPING AREAS

• Are areas clean and free from clutter?

  Yes

  No

  N/A

• Safety Data Sheets are Available and within 5 years of issue date?

  Yes

  No

  N/A

Admin

• Do you have sufficient First Aid Kits and are they checked monthly?

  Yes

  No

  N/A

• What is the response rate on TrustYou?

• Are the TrustYou responses relevant to the review?

  Good

  Fair

  Poor

  N/A

• Is the Emergency Evacuation procedure printed and up to date?

  Yes

  No

  N/A

• Is there a Privacy Policy on display?

  Yes

  No

  N/A

• Is the Guest Code of Conduct on display?

  Yes

  No

  N/A

• Is there someone First Aid trained on site at all times?

  Yes

  No

  N/A

• Have all Team Members completed the YHA academy relevant to their role?

  Yes

  No

  N/A

Mews Data Integrity

• Email 99%+?

  Yes

  No

  N/A

• DOB 99%+?

  Yes

  No

  N/A

• Overall completed 80%+?

  Yes

  No

  N/A