Title Page

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

Top 5 areas of Focus

  • Guest Acknowledgement<br>

  • Machines are clean including drip trays and cylinders are full?<br>

  • Topping bar is clean and full?<br>

  • Lobby & patio area is clean?<br>

  • Restroom is clean?<br>

Build Team

  • Employees are in complete uniform including name tag,visor,wrinkle free shirt,black khaki pants and slip resistant shoes?

  • Team is aware of new Flavors,toppings and promos?

  • Check with minimum 2 team members if they took 30 min and 10 min break

Build Sales

  • Clean and inviting curb appeal(Sidewalks,flags,floor stands, window and window ledges)?

  • Water fountain area is clean and stocked(water cups,napkins,strawberries in water)?

  • POS, Scales, Syrup dispenser and whip cream unit is clean and organized?<br>

  • Topping Bar, topping labels,sneeze guard and lamps are clean and topping bat is full?

  • Machines, inner and outer drip trays and flavor cards are clean?

  • Lobby Ambassador is available during peak hours and partial during slower periods?

  • Good quality yogurt from all machines.(texture)?

  • Team is executing full circle?

  • POP/Marketing Materials posted correctly and not missing?

  • Lobby and patio is clean and ready for customers?(Tables,chairs,floors,walls,windows and restroom)?

Build Profits

  • Scales are calibrated?

  • Products are within proper temperature? Temp log is completed filled with manager signatures for last 30 days?

  • No expired product? FIFO is happening?

  • Trash cans are clean and not overflowing?

  • All required yogurt Flavors and toppings available?

  • Safe inventory is completely filled out?

  • Schedule posted by Wednesday by 5pm?(Shift manager in every shift and No overtime)?

  • BOH is clean and organized?(Drains,walls,floorsand manager station)

  • No coupons lying around POS area? No evidence of theft?

  • Safe keys are not left out?

  • Cash is not left out on Manager station or near the POS area?

Safety

  • First Aid kit is full?

  • Lobby and patio floors are free of yogurt spills?

  • Tables are not loose?

  • Step stool and ladder is clean?

Equipment

  • All stand pipes are inserted in machines including orifice?

  • Agitators are ON? Or yogurt is stirred every hour and log is available?

  • Design caps are in good condition and extra set is. Available in BOH?

  • YL sticker on machines freezer door, panel sticker and draw handles are in great condition?

  • Flavor cards and topping labels are not broken and in great condition?

  • Shakers,cambros,spoons and tongs are in great condition?

  • Knives, cutting boards, safety gloves are available and in great condition?

  • All job aids are present and posted at appropriate place?

Permits and Certificates

  • All permits (sellers, health, dairy, business, weights and measures and police permits are current and posted in frames?

  • Manager Serv- Safe is current and posted?

  • All employees Food handlers are available in employee file based on schedule and active employees?

Overall feedback

  • Positives

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