Information

  • Document No.

  • YPS SOSO program Case Plan Outcomes

  • Client / Site

  • Conducted on

  • Prepared by- Michelle Ackerman: YPS Team Leader

  • Location
  • Completed by- Rebecca Sharman: YPS SOSO Case Worker

YPS SOSO Program Participation General Statistics

  • Homelessness/ housing status on entry to YPS SOSO program?

  • Homelessness/ housing status on exit from the program?

  • Age range of young person?

  • Leaving and After Care plan status on entry?

  • Leaving and After Care plan on exit?

  • Length of support to young person in weeks?

  • Average support hours provided to young person per week?

  • Was the young person provided with advice and information during their time in the program?

  • Was advocacy and liaison on behalf of the young person provided during their time in the SOSO program?

Financial support and Leveraged Services

  • Total brokerage amount used for young person?

  • Brokerage amount used for housing, including bond, advanced rent, furniture, goods?

  • Brokerage amount spent on health care needs - including physical, dental and sexual health?

  • Brokerage amount spent on access to financial counselling and services?

  • Brokerage amount spent on AOD services and issues?

  • Brokerage amount spent on access to education and employment services?

  • Brokerage amount spent on legal support?

  • Brokerage amount spent on counselling - relationship and trauma?

  • Brokerage amount spent on access to living skills and personal development services?

  • Brokerage amount spent on advice and information services - general?

  • Brokerage amount spent on advocacy and liaison services?

  • Brokerage amount spent on ID, eg birth certificates and Photo Cards etc.

Case Plan Domain- Accommodation

  • On exit from the YPS SOSO program is the young person in safe and "stable" accommodation? (Specify housing type, private rental, social housing)

  • Did the YPS SOSO program provide support to secure stable accommodation, through mediation, negotiation, assistance with housing applications?

  • How long has the young persons housing been maintained? (In weeks)

  • Does the young person have a T number or a submitted Housing NSW application?

  • Does the young person have all relevant ID required for housing applications?

  • Did the YPS SOSO program provide support or assistance for the young person to access relevant and required ID for housing application purposes?

  • Is the young person aware of, and know how to access, HNSW products, eg Tenancy Guarantee, Temporary Emergency Accommodation, Bond Start Loans etc

  • Has the young person been provided with information and support to navigate the private rental market housing options, including individual tenancies, share housing options, boarding house options, student accommodation options and/ or caravan parks?

  • Is the young person aware of, and know how to access, the Tenancy Advice and Advocacy service in their local area?

  • Is the young person aware of, or been supported to access, Rent Assistance?

  • Is the young person aware of, or been supported to access, the Transition to Independent Living (TILA) program?

  • Is the young person aware of, or been supported to access the financial support provided by FaCS to establish an initial tenancy?

  • Has the young person completed a "Reality Rental"or "Rent it Keep It" program?

  • Is the young person aware of their Rights and Responsibilities under the Residential Tenancy Act 2010?

  • Is the young person aware of, and know how to establish utilities in their accommodation, eg electricity, gas connections?

  • Has support been provided to develop the young person's tenancy management skills, eg budgeting, property maintenance skills?

Case Plan domain- Health (physical, emotional, mental, dental and sexual health)

  • Has the young person been provided with information and education around AOD use and harm minimisation?

  • Has the young person been referred to specialist AOD services?

  • Has the young person been supported to identify or address mental health issues?

  • Has the young person been supported to access mental health services or been referred to mental health services?

  • Has the young person been provided information and education on general health issues and services in their area?<br>

  • Has the young person been provided support and information on obtaining any medications required?

  • If applicable, is the young person aware of the medications they are on, what they are for, and how to take them correctly?

  • Has the young person been referred to general health services in their local area?

  • Does the young person have their own Medicare card?

  • If relevant, has the young person been provided with information and education on disability services in their local area?

  • Has the young person been referred to disability services in their local area?

  • Has the young person been provided with education and information on relationship counselling services in their local area?

  • Has the young person been referred to relationship counselling in their local area?

  • Has the young person been referred to specialist trauma counselling?

  • Has the young person been provided information on nutrition and personal health care strategies?

  • Has the young person been supported to access Centrelink Health Concession Card?

  • Has the young person been provided information and education on the use of Centrelink Health Concession Cards?

  • Is the young person aware of, and know how to access, dental care services in their local area?

  • Is the young person aware of, and know how to access, optometrist eye care?

  • Is the young person aware of, and know how to access (should they choose) Health Insurance program's?

Caseplan Domain- Financial Security

  • Income status at entry to SOSO program?

  • Income status at exit from SOSO program?

  • Is the young persons income suitable/ adequate for living requirements?

  • Has the young person been supported to access Centrelink benefits?

  • Has information and education been provided to the young person about their responsibilities to receive benefit from Centrelink?

  • Does the young person know how to open/ close a bank account?

  • Has the young person been provided with support to develop Budgeting skills?

  • If applicable, has the young person been provided with information on Work and Development Orders (WDO's) to pay of SDRO fines?

  • If applicable, has the young person been supported to develop a WDO through an approved organisation?

  • Has the young person been referred to financial counselling or financial planning agencies?

Caseplan Domain- Education, Training and/ or Employment

  • On entry to the program what was the young persons education / training status?

  • On entry to the program what was the young persons employment status?

  • On exit from the program what is the young persons education/ training status?

  • On exit from the program what is the young persons employment status?

  • Was the young person provided with information on educational options in their local area?

  • Was supported provided to engage the young person in education and/ or training options?

  • Was support provided to assist the young person to maintain engagement in education/ training options?

  • Has the young person commenced education/ training?

  • Has the young person completed education/ training?

  • Does the young person have a current completed CV?

  • Was the young person provided with support to develop a current CV ( through direct SOSO support or referral to external agency- please specify)?

  • Has the young person been supported to develop employment interview skills?<br>

  • Has the young person attended any job interviews?

  • Has the young person been referred to a local Employment agency for assistance?

  • Has brokerage support been provided from SOSO to purchase clothing for employment opportunities?

  • Has the young person been provided with information regarding transport options to access education, training or employment opportunities in their local area?

Case plan Domain- social relationships and support networks

  • Has the young person been supported to identify appropriate support networks?

  • Has the young person been referred to ongoing support agencies in their local area, which are relevant to their needs?

  • Has the young person been referred to relationship counselling?

  • Does the young person have access to appropriate social events?

  • Has the young person been provided information and education on cyber safety for using social media sites, eg Facebook?

  • Does the young person report having good social networks?

Case plan Domain - Life ( and after care) skills

  • On entry to SOSO did the young person display good existing living skills?

  • Has the young person been provided with living skills development support, eg group work or individual development?

  • Has the young person been supported to identify ongoing support services in their local area to address life skill needs into the future? Eg Emergency relief providers, financial planning services etc?

  • Has SOSO provided support and education on budgeting?

  • Has SOSO provided support and education/ information on prioritisation and bill management strategies?

  • Has the young person been provided with support or information on Centrepay dedications, Internet banking and other money management options?

  • Has SOSO provided support and education on personal hygiene needs?

  • Has SOSO provided support and education on sexual health needs and services available?

  • Has the young person been supported to identify and develop healthy relationships (including education on age of consent, what constitutes consent, healthy sexual relationships, unhealthy sexual relationships, warning signs of domestic violence etc)?

  • Has the young person been provided with information on transport options in their local area?

  • Has SOSO supported the young person to obtain a Learner's Drivers license?

  • Has the young person been supported to access driving lessons through financial assistance provided by FaCS?

Caseplan Domain - Identify and culture

  • Has the young person been supported to identify identity and culture issues?

  • Has SOSO provided support to assist the young person build a positive self image? Through strengths-based work?

  • Does the young person identify with any particular culture?

  • Does the young person report having access to appropriate cultural connections?

  • Has support been provided to assist the young person access appropriate cultural connections?

  • Has SOSO supported the young person to have contact with their birth family (if the young person has indicated this is important to them)?

Case plan Domain- Legal matters

  • Does the young person have current or ongoing legal issues?

  • If applicable, has the young person been referred to court support services in their local area?

  • If applicable has the young person been referred to Legal Aide services?

  • Has the young person been provided support and information on Victim of Crime compensation?

  • Does the young person have fines through the State Dent Recovery Office?

  • Does the young person have an existing WDO?

  • If applicable, has SOSO provided support or referral to develop a WDO with authorised agencies in their local area?

  • Has the young person been provided education and information on their legal rights under the current NSW legislation?

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