Information

  • Conducted on

  • Personnel

Food sales

  • What were the food sales last week in £'s and LFL %?

  • Was there any circumstances which affected sales this week? Availability, promotions, events.

  • What are the current marketing focuses for the company and pub? List actions and people.

  • Next 3 weeks forecast sales and hours.

Stocks

  • What was the food stock result in £'s

  • Was the food stock green amber or red and what are the issues?

  • What is the plan to deal with the issues?

  • Did the issues with last weeks stocks re occur?

  • Were prep and defrost levels adhered to?

  • Were food orders completed accurately using the order file?

  • Where all deliveries accepted correctly and all recycling entered?

  • Were sufficient grab tests completed?

  • Where the issues with last weeks stocks discussed throughout the team?

  • Did anyone show any poor portion control?

  • Did the team as a whole contribute to managing the stock?

  • Was all food waste entered onto apos?

  • What is our food stock tracking for the period?

Food times

  • What were the food times and % late orders last week?

  • What were the best and worst 3 peak sessions last week? List kitchen team, day, session and FOH manager.

  • Drink on us for best session and FOH manager given out?

  • This week's actions to improve worst sessions.

Cleanliness and weekly cleaning

  • This weeks Blue Bag points actioned?

  • Was all weekly cleaning completed and signed off last week?

  • Was cleaning as you go always adhered to throughout the week?

  • Were close downs completed to a high standard every day? If not what action has been taken

  • Was there anyone who showed an excellent contribution to standards?

  • Were there any members of staff who did not keep the kitchen clean and tidy?

Staff issues

  • Did any member of the team stand out as being particularly good last week?

  • Who was top performer in the kitchen last week?

  • Was there any poor performances in the team last week?

  • Were one to ones completed with all members of the team?

  • Were there any staff who showed a negative, lazy, disruptive attitude or poor team work last week?

  • Does anyone in the kitchen require any specific further training which needs dealt with urgently?

  • Any other staff issues last week?

  • How would you rate the whole kitchen teams performance last week?

  • Do we need to recruit any more staff?

  • Have we opened a vacancy on AMRIS and at the job centre?

Compliance

  • Are 3 weeks rotas up on the Comms board?

  • Are this weeks daily planners completed and up?

  • Was the dmlb completed correctly?

  • Have all maintainance issues that need dealt with?

  • Last BOH CQSMA call/ Audit action points complete?

  • Were the kitchen comms boards completed properly last week by Tue morning?

  • Were the staff tested on the sop of the week and explained if needed?

AOB and action points.

  • Action 1

  • Action 2

  • Action 3

  • Action 4

  • Action 5

Weekly managers meeting brief.

  • Managers meeting action points. We must cover % late orders.

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