3.11 Management of incidents, product withdrawal and product recall

• Audit Title

• Document No.

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

3.11 Is there effective system in place to manage recall and withdrawal?

• 3.11.1 is there system in place to keep business continuity in an emergency situations?

  Yes

  No

  N/A

• - disruption to key services such as <br>water, <br>energy, <br>transport, <br>refrigeration processes, <br>staff availability and communications<br>

  Yes

  No

  N/A

• events such as fire, <br>flood or natural disaster <br>malicious contamination, or <br>sabotage.

  Yes

  No

  N/A

• Where products which have been released from the site withdraw or recall products could be consider?

  Yes

  No

  N/A

3.11.2 it should have

• Identification key personnel with clearly identified responsibilities?

  Yes

  No

  N/A

• Guidelines for deciding whether a product needs to be recalled or withdrawn?

  Yes

  No

  N/A

• An up-to-date list of key contacts?

  Yes

  No

  N/A

• Communication plan to keep all updated?

  Yes

  No

  N/A

• External support agencies?

  Yes

  No

  N/A

• Is there plan to handle the logistics of product traceability?

  Yes

  No

  N/A

3.11.3 recall or withdrawal test

• Frequency of testing?

  Yes

  No

  N/A

• Has the timing of key activities been recorded?

  Yes

  No

  N/A

• Have the key activities been used for procedure review and improvements?

  Yes

  No

  N/A

• In the even of actual recall certification body must be informed with three working days

  Yes

  No

  N/A